Dell to expand Linux PC range following overwhelming feedback

Angus Kidman14 March 2007, 7:19 AM

Dell is planning to expand its range of PCs with Linux pre-installed, in a move that's likely to set the open source community ablaze with excitement whilst potentially putting Microsoft chief Steve Ballmer into an apoplectic rage.


Dell is planning to expand its range of PCs with Linux pre-installed, in a move that's likely to set the open source community ablaze with excitement whilst potentially putting Microsoft chief Steve Ballmer into an apoplectic rage. But how long will we have to wait for a Dell Ubuntu notebook?

In a posting on its Direct2Dell site, the PC giant announced that it wanted to gather consumer feedback via an online survey before launching more Linux-based machines. Under the plans, both consumer and business desktops and notebooks could be available with Linux as an option (we're not holding our breath for it to be the default option, except perhaps on the occasional super-discounted machine).

While it already offers pre-install options for Red Hat and SUSE on some business machines, Dell is apparently considering casting its OS net further afield. As well as those two, other possibilities raised in the survey include Ubuntu, Fedora and OpenSUSE. Support models suggested in the survey include fee-based phone support, specific Dell Linux support forums, and using existing Linux support communities, but with Dell contributing additional resources.

Many of the comments on the original blog post suggest that it doesn't matter which (if any) Linux installations Dell prioritises or what support options it has. The key issue for open source enthusiasts is that the company chooses hardware which is already supported by the Linux community and doesn't, for example, mess around with software-based modems, a perennial source of complaint in the Linux-using arena.

Dell has already been soliciting feedback for new product ideas via its IdeaStorm site, where suggestions enthusiasts have ranged from the predictable (making Firefox the default browser on all machines) to the frankly bizarre (Dell setting up a rival service to PayPal).

Initial response to the survey, which will run until March 23, has been so enthusiastic that Dell has already posted a follow-up apology on the blog entry about server availability. (Most of Dell's own sites run on Windows Server 2003, though some of its forums are on Linux servers.) Release dates for actual products haven't been announced.

Although it's not clear whether the hyperactive response levels would be matched by massive Linux machine sales in reality, Dell could certainly use something to boost its numbers. Recently reinstated CEO Michael Dell is facing pressure to increase sales, especially as notebook PCs overtake desktops in most developed markets.

"What matters is our future plan of action," he commented in a statement when the company's Q4 results were announced earlier this month. Right now, that future plan seems to be firmly emblazoned with a penguin logo.


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john:

"...whilst potentially putting Microsoft chief Steve Ballmer into an apoplectic rage..."

Poor tiddums.

29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

Evan:

I am really glad this happened. I usually stick up for Windows but I'm happy to see that Linux will hopefully cause Microsoft some problems and make them bring down the price of OS such as vista. I have noticed that Vista Ultimate costs $750 however the OEM version of Vista Ultimate (which u can purchase just by buying a mouse from an IT shop) costs $220. Now Microsoft, the greedy greedy people at Microsoft, must be making a disgusting penny if you calculate the difference between those 2 prices.

That is why I hope Linux becomes more popular because im sick of everyone getting ripped off. Its only recently I've come to this conclusion because of finding out about this OEM trick.

29 February 2008, 8:39 PM (2 years ago)report abuse Send to a friend reply

justthething84:

Buy a small item from a computer store such as some blank CDs and they can give you an OEM version of WINDOWS VISTA ULTIMATE for $250. That's a saving of $530. There is a shop near me that is doing this and I think it's an absoulte crack up.

The ONLY difference is that the OEM version does not come with the pretty box - but let's face it who cares about a box haha they aren't worth $530. Come on Microsoft is ripping the World off again!!!!!!

29 February 2008, 8:39 PM (2 years ago)report abuse Send to a friend reply

raindog:

A positive move from Dell! Nothing irks more than paying for an OS you are not going to use!

While they are at it Dell should reconsider the Vista only approach to the consumer lines, although I guess Microsoft would be applying a lot of intervention on this one. Still a few users selecting a Ubuntu notebook when they could not get XP may sway the Microsoft tune quickly.

Freedom of choice for the consumer can only be a good thing, I'd be up for buying Dell's to run Linux over White boxes if I didnt have to foot the MS tax. Other than with PowerEdge Dell doesn't get my sales for non-MS applications.




29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

Aubrey.conversely:

"The key issue for open source enthusiasts is that the company chooses hardware which is already supported by the Linux community..."

Ain't that the truth. Let's hope the debate doesn't get bogged down in the SUSE vs.Ubuntu debate. Its the hardware that matters. The OS is free, afterall. Any mainstream manufacturer that can put together a machine that works "out of the box" with common distros will get my money. Particlarly laptops with built-in WiFi and sound and video cards without built-in DRM.




29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

Jake Schoermer:

It's about time a computer manufacturer decided to give users a choise of operating system to use.

I use both Windows and Linux, there are benefits to both, and since there won't be any issues with basic hardware compatibility it really does take a lot of the nervousness out of swithcing to linux.

So long as they provide the Linux drivers for the distribution either on a disc along with instructions i'll be happy.

The only issue I do have is that it is Dell thats doing the job. Cheap they may be but quality has always seemed to be an issue with Dell in my experience.



29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

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