"I'm not cool enough to be a Mac person": Microsoft ad

Samantha Rose Hunt27 March 2009, 4:00 PM

Microsoft has turned the tables on Apple, featuring people in ads who are "not cool enough to be a Mac person".


The new commercial takes a tone that will hit home with people suffering through the current tight economic times, gently ridiculing Apple's smug "Mac guy" in its Mac vs PC commercials. The commercial goes on a mission with “Lauren” to find a laptop that packs “speed, a comfortable keyboard and a 17-inch screen” for $1,000 or less.

The camera follows Lauren into an Apple store, which she refers to as “the Mac store” and after she’s gone in (no filming allowed inside, of course, Apple rules...) she explains to viewers that the option for less than $1,000 was a little notebook with a 13-inch monitor. “I’m just not cool enough to be a Mac person," she says, pointing out she is on a budget and that spending twice that to get a Mac laptop is just not feasible.

Lauren then heads to a Best Buy store (a US chain a bit like Harvey Norman) where she is able to examine a multitude of laptops before she finally settles for an HP Windows notebook that rings up for $699.99. After she purchases her computer she states “I’m a PC and I got just what I wanted.”

The advertisement, shown below is set to air in the US this week:

Microsoft’s advertising agency Crispin Porter + Boguksy used Craigslist and other sites as a recruiting tool for prospective Los Angeles computer shoppers. The individuals were offered anywhere from $700 and $2,000 to purchase for themselves a new PC. The consumers were told that the project was being conducted for a research firm, and they were never told anything was for Microsoft. Participants were allowed to keep any remaining money, thus giving them reason to search for a computer which had everything they needed at the lowest possible price.

This ad is just one of several which will be aired in a series of ad spots titled “Laptop Hunter,” which follows the most recent “The Rookies” campaign which features young children starting at the age of 4 ½ uploading photos and sending them to their friends and family that tries to point out the ease of use regarding Windows PCs.

Lauren's dig is quite possibly one of the most effective attacks Microsoft has made on Apple, as part of an ongoing publicity campaign by Microsoft to highlight the fact that PCs with Windows are cheaper than Macs.

Comments by Steve Ballmer last week support this idea: "Apple gained about one point, but now I think the tide has really turned back the other direction. Ballmer added, "The economy is helpful. Paying an extra $500 for a computer in this environment — same piece of hardware — paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be."

This is one of many ads Microsoft has created after blundering the launch of Vista and significantly damaging its Windows brand image. Apple took advantage of that with ads depicting Microsoft as an uptight and stodgy office guy, while the Mac guy was cool and hip. Although some of the ads were classic truths, like the one below, the Mac guy was also described by many users as representing Apple's smug approach, and this actually made them feel sorry for the homely PC guy.

Recent ads by Microsoft featuring Jerry Seinfeld and Microsoft founder Bill Gates had a cryptic, difficult to decipher theme, but showed Gates and Seinfeld trying to interact with "real people". Though the ads were probably intended to show Microsoft as a quirky and cool company that could laugh at itself, the ads were roundly condemned by consumers and dumped soon after they were first aired.


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Tin (Senior Forumologist):

Some serious turd polishing going on lately in the MS advertising department... And I think we all know how well that works.

Oh, and Ballmer's line about Apple being same hardware with a logo... He clearly forgets it comes with the OS, which is exclusive. I personally don't think it's worth the $500 extra, but I can see the differences.

27 March 2009, 5:05 PM (12 months ago)report abuse Send to a friend reply

jbosu21 (New user):

OMG this ad screwed pcs, "im just not cool enough to be a mac person is so tru, stupid girl doesnt realize that we are the elite, the new world order of the computer!!!!

21 September 2009, 11:42 AM (6 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting jbosu21:
the new world order of

New order? Ok I'll have a ham, tasty cheese & tomato on white and a large strong flat white with one sugar thanks.


21 September 2009, 11:48 AM (6 months ago)report abuse Send to a friend reply

jbosu21 (New user):

apple computers are the best because I use them not because of any technical b.s. neone computer dork could throw at me, duh!

22 September 2009, 11:50 PM (6 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting jbosu21:
apple computers are the best because I use them

yes i'm sure they are very popular on your planet, down here on earth they remain a niche market. :>


Quoting jbosu21:
not because of any technical

Hell yeah why select a machine based on it's technical merit, such thinking goes a long way to also explaining the Toyota Prius.


Quoting jbosu21:
neone computer dork could throw at me, duh!

We have sent this one off to forensic, to have them check it for traces of actual thought.


23 September 2009, 12:06 AM (6 months ago)report abuse Send to a friend reply

nightstep (New user):

Its the "quality" of the Apple product that makes Apple what they are! Quality and ease of use is the key factor and then presentation, then lastly the users experience. That's what Microsoft seems to forget, they so often miss the point.
If Microsoft spent more time on quality ease of use and presentation, making the whole use of their product completely functional Microsoft would not have to resort to playground tactics.
I'll say it again, Microsoft just work on your product and don't waist your time on what Apple is doing!
Give your costumers what they ask for!!! The money spent on useless attacks on Apple would be better invested in producing a better product! Are you hearing this Microsoft?

27 March 2009, 5:37 PM (11 months ago)report abuse Send to a friend reply

Tin (Senior Forumologist):

Quoting nightstep:
Its the "quality" of the Apple product that makes Apple what they are!


I'll say! Exploding batteries, failing GPUs, dodgy power packs... Oh, you meant that in a good way. Oops.

31 March 2009, 9:56 AM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting Tin:
Its the "quality" of the Apple product that makes Apple what they are!I'll say!

Aww! C'mon Tin! How many PC's do you know have Faux-Chrome handles! :>


31 March 2009, 10:03 AM (11 months ago)report abuse Send to a friend reply

nightstep (New user):

Manufacturing is in no way perfect, PCs do just the same thing "Exploding batteries, failing GPUs, dodgy power packs" in fact those things happen across the whole spectrum of computer biased electronics every day!..and it will always happen no matter the brand.

21 September 2009, 2:28 PM (6 months ago)report abuse Send to a friend reply

DeadLetter (New user):

the only quality you get is from having a attractive housing for the parts and a BSD OS that has it's own problems, Same as windows.

The main issue with windows is that they have to make a OS that will work with any type of hardware up to a point. Apple has it easy they know what hardware to create an OS around so save time, effort and problems...but reduces customizations and personaly choice.

17 October 2009, 10:53 AM (5 months ago)report abuse Send to a friend reply

Phil1 (User):

I'd have to say the Lauren ad might actually be effective.

27 March 2009, 5:43 PM (11 months ago)report abuse Send to a friend reply

NetR@nger (User):

Quoting Phil1:
might actually be effective
Well the ads not only true,but apples finally getting a taste of its own medicine.

29 March 2009, 3:38 PM (11 months ago)report abuse Send to a friend reply

shrike (User):

HP are responsible for the price of that laptop, not Microsoft. In fact, all Microsoft did was raise the cost of the machine higher because of the Windows license.

If I'm ever in a position to make a call about advertising for my company, I'll be sure to steer clear of Crispin Porter + Boguksy, as they clearly have no friggin idea(although the challenge of making Microsoft seem appealing is admittedly a tough one)

27 March 2009, 5:47 PM (11 months ago)report abuse Send to a friend reply

djsflynn (APC staff):

Oh dear. When you need to cite a perceived primary benefit of your competitor - which in effect _endorses_ that trait – this is a very dicey strategy. Personally, I think this is a brave move but not the smartest course to take - seems it's made more to appeal to the Microsofties and Windows converts and fans, instead of The Majority Of Average People.

Why not just promote Windows for its own traits - the world runs Windows, wide variety and choice of hardware, wide variety of software - or even just promote the PC (and all that you can do on it) and then link that intrinsically to Windows?

That last approach is similar to HP's most recent campaigns and it's done VERY well for them.

27 March 2009, 7:04 PM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting djsflynn:
When you need to cite a perceived primary benefit of your competitor

When you need to mention competition at all.


Quoting djsflynn:
Why not just promote Windows for its own traits

perhaps because most of the good traits are the same ones since W95.


Quoting djsflynn:
the world runs Windows

And there is the catch-phrase that would carry much more mileage that enduring the tedium of indecisive laptop purchase.

Apple's add reeked of smug. If all you can do is bag the competition then there isn't much to say about your own product. MS in even responding draw themselves to that same gutter level. I don't think either campaign is winning many hearts or minds.


27 March 2009, 8:44 PM (11 months ago)report abuse Send to a friend reply

Potoroo (User):

Quoting Raindog:
When you need to mention competition at all.


Apple started it.

I think MS's new approach is very interesting. It's not bagging anyone. It's aimed at a majority of (potential) users who place perceived value ahead of iconic status.

27 March 2009, 11:11 PM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting Potoroo:
Apple started it.

Indeed. But to respond in a similar manner does nothing for Microsofts credibility either.


Quoting Potoroo:
It's aimed at a majority of (potential) users who place perceived value ahead of iconic status.

But the reality is it cements PC as the cheapo option. The Korean car of the computer market. This strategy pretty much dictates that PC must now remain priced below MACs (admittedly not too difficult thus far) regardless of new features or advancements. All the add says to me is that PC dominates the low rent sector.



28 March 2009, 8:54 AM (11 months ago)report abuse Send to a friend reply

Halcon (Advanced member):

Quoting djsflynn:
I think this is a brave move but not the smartest course to take

Sure, but also this is the most dumbest gamble Microsoft want to make.

Quoting djsflynn:
seems it's made more to appeal to the Microsofties and Windows converts and fans

Apparently, but I have some doubts about it.

Quoting djsflynn:
Why not just promote Windows for its own traits - the world runs Windows, wide variety and choice of hardware, wide variety of software

Microsoft has took an illegal advantage to be the de facto leading software manufacturer of forced acceptance worldwide.
I am against the abuse inflicted upon the majority of "us" the users with unrealistic conditions for the software line of products sold in the market.
The pricing does not make sense, considering these products are here today and gone tomorrow with the release of another version, only to find a few cosmetic details have been added.
If Microsoft did not abuse of its market leading position, I would not be talking rough about it, but I feel there is the need to make clear why Microsoft got over 90% of the world population to use computers running several versions of Windows Operating Systems.
This OS is a necessity in everyday use, not only at home, school and office, but mainly because the other alternatives aren't "good" as this Windows juggernaut.
I have learned the hard way, starting from i286, then i386, i486, Pentium I, Pentium III and 4, and lastly Core2Quad Computers; all of these models got something in common, the endless limitations of Hardware and software, to summarise this, there is no incentive to keep buying the Operating System when the conditions of use are unacceptable.
Many people don't buy original software, they risk serious problems buying and using pirated software, This is a sad reality, only the greedy software developers fault.
With this attitude Microsoft is an uncool company, exploiting the users with a marketing campaign to dupe them into buying a product that will definitively become useless in a short time later.

28 March 2009, 1:57 AM (11 months ago)report abuse Send to a friend reply

The Penguin (Advanced member):

Someone needs a bigger budget for a new computer.

27 March 2009, 9:03 PM (11 months ago)report abuse Send to a friend reply

Joe Greer (New user):

She will just have to return it before 14 days and not open it. Now that $700 can go towards a better computer. Some of the LCD lids are too high of resolution so the pixels per inch are very high and users bitch about how small the fonts are, then they just run the machine at a non native resolution and bitch that the fonts are not crisp. You always get what you pay for, a polished turd is still a turd.

Those cheap windows machines never make it a year in corporate IT. The cheapies are made to sit on someone's desk and never move. :-)

28 March 2009, 6:34 AM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting Joe Greer:
She will just have to return it before 14 days and not open it. Now that $700 can go towards a better computer.

So by your logic buyers of new Hondas and Hyundais should not drive them or open their doors and return them within 14 days for refund towards the purchase of Aston Martons?


Quoting Joe Greer:
Some of the LCD lids are too high of resolution so the pixels per inch are very high and users bitch about how small the fonts are,

Now there is a howler! All fonts use a fixed number of pixels do they? How very character mode. Good luck finding that new 640 x 480 pixel notebook.


Quoting Joe Greer:
You always get what you pay for

Well you don't actually. Value for money is very much related to the intended task. If all you need is a budget notebook paying more wont help the getting what you paid for equation.


Quoting Joe Greer:
Those cheap windows machines never make it a year in corporate IT.

Corporate IT? Was she the CEO of Ditsy Redheads Inc? I don't remember seeing the negotiations for an enterprise roll-out of budget note books.
It was a consumer grade notebook because guess what it was an (acting out of) a consumer purchase.

28 March 2009, 9:21 AM (11 months ago)report abuse Send to a friend reply

carlrat (New user):

If she was getting paid to buy a computer then her budget was zero, which won't buy much of a computer at all. What evidence to we have that she didn't take the money (up to $1400), return the hp laptop and buy a mac? Or simply return the computer and keep all the cash . . . since she wasn't actually shopping with her own money in the first place.

28 March 2009, 7:18 AM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting carlrat:
If she was getting paid to buy a computer then her budget was zero, which won't buy much of a computer at all.

Now there's a cracker that defies logic So if you get $900 worth of Rudd dollars turn up in your post box you'll really only have the purchasing power of $0 and you wont be able to get that discounted flat screen TV?


Quoting carlrat:
What evidence to we have that she didn't take the money (up to $1400), return the hp laptop and buy a mac?

The same evidence that our red headed PC purchased did not cover the HP with chock trips and treacle and eat it one sitting. Your imagining or wanting some event, that you have no control over, to occur is no guarantee that that will be the course of action.


Quoting carlrat:
Or simply return the computer and keep all the cash

Why would you do that if you'd wanted a notebook in the first place? Coming over all Amish perhaps?


Quoting carlrat:
since she wasn't actually shopping with her own money in the first place.

Well I hate to break it to you but odds on Red is an actor and the whole thing is a fiction, but before you get your skivvy in a frenzy of MAC pride, remember you have to come to the reality that the smug MAC guy is a D grade stand up comedian doing advertisement work to help pay his bills too.


28 March 2009, 9:06 AM (11 months ago)report abuse Send to a friend reply

jijusr (User):

1) a stupid CEO approves budget for useless ads
(his EQ [Emotional Quotient]is much lover than a mentally disabled)
(gates was little bit intelligent than this guy)
2) superior products commands more money
just like BMW or a Benz does in cars
3) and if you spend that extra its well spend money
4) and YES MACS are not for LOSERS and MISERS
get a life you morons and Balmer stupid A$$


28 March 2009, 10:44 AM (11 months ago)report abuse Send to a friend reply

Halcon (Advanced member):

Go and prise your stupid intellect in a Mac publication, after all Macs have never been quite popular with the vast majority of computer users around the world.

28 March 2009, 3:52 PM (11 months ago)report abuse Send to a friend reply

Ben Toth (New user):

Wow . . . talk about smug superiority. Somebody pay for your education with Rudd dollars? Just because your economy sucks worse than almost any other country excepting Iceland doesn't mean that every moron is getting paid in imaginary currency.

28 March 2009, 4:26 PM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting Ben Toth:
Somebody pay for your education with Rudd dollars?

Anyone with even half an education knows that Rudd dollars are for impulse purchases, flat screen TVs, beer, cigarettes and scratch lottery tickets! Heaven forbid thinking funds would be directed towards any sort of long term investments. Where would the votes be in that?

Quoting Ben Toth:
Just because your economy sucks worse than almost any other country excepting Iceland

Now which economy are you referring to Ben? The economy of my wide brown land girt by sea, is proving amazingly resilient to the effects of both GFC and Rudd dollars. (even if the latter will take years to repay)


Quoting Ben Toth:
doesn't mean that every moron is getting paid in imaginary currency.

What the morons in your part of the planet don't get free hand-outs. I can see why so many of them are angry. :>

28 March 2009, 5:55 PM (11 months ago)report abuse Send to a friend reply

The Big Baboo (User):

Quoting Raindog:
So if you get $900 worth of Rudd dollars turn up in your post box you'll really only have the purchasing power of $0 and you wont be able to get that discounted flat screen TV?

Pretty hard for me to get that $900 Raindog because I have to have my income tax done by June 30th which is impossible as most of the papers I need to complete it don't start arriving till July




28 March 2009, 8:26 PM (11 months ago)report abuse Send to a friend reply

AndyCee (Advanced member):

I apologise if I'm stating the obvious, but the income tax return to be done by June 30th is _last_ financial year's (2007-2008).

http://www.ato.gov.au/corporate/content.asp?doc=/content/00178930.htm&page=1&H1

How did we get to the stimulus package? Ah yes, spending on luxuries.

29 March 2009, 10:16 PM (11 months ago)report abuse Send to a friend reply

PCLemmings (New user):

Good for Microsoft. It'll help keep the riff-raff away from Apple products.

...of course, after they buy their cheap PC laptop, they'll join in the annoying rant about wanting to install OSX...

28 March 2009, 10:51 AM (11 months ago)report abuse Send to a friend reply

Tom_NYC (New user):

Ipso facto. All PC users wear glasses. All PC users are not cool.

Lauren, this looks like a cheap Co-op ad for HP and Microsoft, each contributing to the other's uncoolness factor. No offense, but isn't this commercial like "I'm going to Trade School because I'm not cool enough for College. Yipee!"?


Dude. I'm getting a refurbished Mac!!!

28 March 2009, 3:24 PM (11 months ago)report abuse Send to a friend reply

Tom_NYC (New user):

"all Mac users are cry babes when no one else prise their so called "superior" machine, go to hell you bastard!"

PC's own 90% of the market. To write something like that about a computer company with less than 10% of the market shows undue paranoia. If PC's are so great, then you have nothing to fear.

29 March 2009, 5:37 AM (11 months ago)report abuse Send to a friend reply

NetR@nger (User):

Quoting Tom_NYC:
you have nothing to fear


We windows users have nothing to fear at all,at least not in this lifetime.You said it yourself-less than 10%,the figures dont lie.


29 March 2009, 9:19 PM (11 months ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting NetR@nger:
windows users have nothing to fear at all,at least not in this lifetime.

Well that depends entirely on how long a lifetime you are planning to have. Predicting the future often has the result of making those same predictions look foolish. Anyone who'd have predicted IBMs demise in personal computing would have been laughed out not so many years ago. Lenovo anyone?

Regardless of predictions I don't see this mess of adds doing Microsoft or PC any real favours,

29 March 2009, 11:46 PM (11 months ago)report abuse Send to a friend reply

TV Bis (User):

Quoting Raindog:
Regardless of predictions I don't see this mess of adds doing Microsoft or PC any real favours,

Well maybe you are right but then again maybe you are wrong?

I have yet to be persuaded by any TV advertisements whether good or bad, true or false. My old saying is "you use the right tools for the right jobs" If you are willing to pay for a more expensive product then go for it but if the budget does not allow this then like any Tom, Dick or Harriett you buy what you can afford. When all of the MS, MAC bull sh*t is over with what will be left?
A computer and software with just another company logo on it.





30 March 2009, 10:39 AM (11 months ago)report abuse Send to a friend reply

AndyCee (Advanced member):

Wow, I'd been caught up with the linux wars - completely forgot the Mac vs Windows thing was still going...

For the record, I think the ad is probably one of Microsoft's best, as it relates to actual real world perceptions like the Mac ads do, without merely mirroring them.

29 March 2009, 10:12 PM (11 months ago)report abuse Send to a friend reply

gankul (Cornerstone member):

And without resorting to the blatent half truths and even lies that exists within the mac ad's.

to be honest, people who buy the product soly on the ad's are the problem. If people actually researhced everything before purchase and not relied on advertising only then we might have less ads that tell only half truths.

30 March 2009, 10:16 AM (11 months ago)report abuse Send to a friend reply

10pence (New user):

People who buy electronic equipment based solely on commercials are not the problem, they don't hurt anyone, and to be honest, when you buy a computer from any mainstream corporation, be it Apple or Microsoft, you can't go far wrong.

People who get all angry about someone else's purchasing decision or OS preference are the problem.

Comparing Macs to PCs has been likened to comparing apples with oranges, meaning that they are very different, but the metaphor works both ways - at the end of the day they are both still fruit!

01 July 2009, 2:20 AM (8 months ago)report abuse Send to a friend reply

agami (User):

Cool has nothing to do with it honey, what you're really saying is "I'm not tech savvy enough to be a Mac person". Thinking too much about the here and now. Attempt to glean all the issues you will have with your choice of platform over the next 2-4 years and what those issues may cost in time (money) and money.

There is no free lunch. When you buy a product which stems from a commitment to excellence, be it a computer, a car, or a kitchen appliance, you are paying extra now to save later.

You have to admit though, Macs do look cool :)

30 March 2009, 1:37 PM (11 months ago)report abuse Send to a friend reply

Hemma (User):

Yep, but not quite as cool as the Braun Product designs they copy.

31 March 2009, 1:15 PM (11 months ago)report abuse Send to a friend reply

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