Telstra relaunches Whereis: more Google Maps-like

Anthony Caruana02 May 2008, 10:00 AM

Telstra's new Whereis site is packed with improvements over its often derided, clunky predecessor.


Telstra offshoot Sensis has released an all-new version of its mapping website Whereis. We spoke to an insider on the development team to get the skinny on what's new.

The previous release "used to approximate an address along a road, now every house in australia has a precise point on the map" said the insider. We tested this out by entering addresses for a number of friends in different Australian cities and every one of them was found. As well as displaying locations on traditional maps, there's impressive satellite imagery that gives Google Maps a run for its money. Once a location is identified, you can draw a box while holding the shift key to zoom into a specific region.

Even entering addresses is much easier. When typing in a suburb, a drop-down appears with a list that predicts potential locales as you're typing. In fact, the revised interface that takes advantage of a number of Web 2.0 technologies and was developed with plenty of Javascript and AJAX.

One of the most popular features of Whereis is the ability to enter an origin and destination to get directions. This is dead easy now and the site's been enhanced so you can add up to five stopovers for your journey - handy if you're running some errands and want to work out the most efficient way to complete the sojourn.

We're also told that "the maps will also be integrated with other Sensis sites such as White Pages and Yellow Pages in the not too distant future". Some elements of that integration are already noticeable. For example, if you look up an address and wish to find all the cafes near that address, typing "cafe" into the search area will highlight all the cafes on the map. You can use the keyword search to find any business in the Yellow Directory and place them on the map. Many of the improvements seen in Whereis will make their way on to other Sensis properties such as the White and Yellow Pages directories.

Sharing and printing maps and directions is significantly enhanced. The email function works directly off the site although the ads sent to the recipient are quite large. If all you want is a link to a map you can easily generate one with the "Link" button.

The new Whereis supports Internet Explorer 6+, Mozilla Firefox 2 and Safari 3. We tested it with Firefox 3.0b5 and everything seemed to work without incident. It's a significant improvement on the old release. Map quality is significantly better and the search functions work well.

Although the new Whereis site is significantly improved, Telstra may still have a hard battle ahead to win users back from Google Maps. Google is already working on integrating "street view" with directions, so it can show ground-level images of streets with a guiding line running through them to show people where to go. This functionality is a way off for Australia, though, as Google is yet to add photos of Australian cities to Google Maps (though it is known to have been driving its photography vehicle around in Australia.)


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ballbuster (New user):

just been to the new whereis - what a toss!
the whole reason people go to whereis is to find an address QUICK!
yet the user is confronted with a map of australia and asked to enter a place - hell i dont want to just know 'Restaurants around Brunswick St, Fitzroy, VIC' i want to know where 227 johnston street fitzroy is! yet if i type in that address i get 'no address found'

how UN user freindly! - get with the REAL world sensis!

02 May 2008, 1:27 PM (1 year ago)report abuse Send to a friend reply

elbento (New user):

Works for me. Even when I didn't specify the state it took me straight there.

02 May 2008, 5:17 PM (1 year ago)report abuse Send to a friend reply

McBanjo (User):

The 'Whereis' link at the top of the article is broken.

02 May 2008, 2:23 PM (1 year ago)report abuse Send to a friend reply

Steve_08 (User):

i was on it today and it gave me the sh%$s. i would put the right address etc and state and it still wanted to find out if it wasnt somewhere other street or state before it done the search.
And yes the link is wrong

02 May 2008, 4:13 PM (1 year ago)report abuse Send to a friend reply

Victoria (New user):

We love feedback, even when someone’s unhappy. We‘ve run tests from our end on your search (227 Johnston Street Fitzroy) and can’t find an issue with locating the address. I encourage you to try it again and let us know if the issue is still occurring. Also to let you know about another feature of the new site, you can type the address straight into the url www.whereis.com/vic/fitzroy/227_johnston_street. And while there is now an option to enter a ‘business’, it is not a mandatory field – we’re just trying to make it easier to locate relevant and useful information on a map!

Victoria Strike
Senior Producer, Whereis.com



02 May 2008, 4:32 PM (1 year ago)report abuse Send to a friend reply

Tin (Regular user):

Oops. They have our location wrong... Although at least it's in the right block now. To be precise, our place is swapped with the place next door for some reason.

As for the interface, I agree with the people who said it's confusing. I was initially unable to find the search boxes, and then confused by having 3 of them. I would suggest ditching the initial Australia map. There's no need for it... No visitors to Whereis are going to find it useful as the first page.

04 May 2008, 8:38 PM (1 year ago)report abuse Send to a friend reply

steve78 (New user):

I don't mind it. Always knew whereis had better imagery than google and the photos are more recent, well for my area anyway.

Would be nice to have the ability to 'draw' on the map, to be able to pinpoint any location you want just by using the mouse. A measuring tool as well, could use the scale bar on it but that will take me an extra 5 seconds to work out.

05 May 2008, 11:17 AM (1 year ago)report abuse Send to a friend reply

Universe_JDJ (User):

When I loaded the page:

Error
Problem: _652 has no properties

It then proceeded to go into an infinite loading loop.

05 May 2008, 12:22 PM (1 year ago)report abuse Send to a friend reply

Bennish (User):

pffft... stick with PHONES, telstra!

28 May 2008, 12:09 PM (1 year ago)report abuse Send to a friend reply

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