Apple admits MacBook Pro whine problem

SDB:

I wouldn't call it a major shift since I called Apple for the same whine issue - over two months ago...and was ALSO told that there was a logic board replacement -- but that sadly mine already had it. Possible, since my whine is not as bad as some have reported (hence, it has been "greatly reduced" as the article says would happen with the replacement)...but it's still there - and still bad.

Others have also reported at length about the various revisions of the logic boards. I know one was panned for it (can't remember his name - but the Revision A, B, C, D article)...but that's pretty much what Apple told me as well.

NOTE: the techie I spoke with wasn't initially aware of the problem but called up a supervisor who, it seems, gave him some kind of "unlock code" for a different level of access to their database. Clearly they keep some things locked up from most tech support guys - hence some of the confusion.

Tim Gaden:

That's an interesting note. I wonder how one would find more about "unlock codes" and Apple tech support.

Akash Mehta:

Its about time. I've had enough of apple denying everything under the sun when I ring tech support.

graham whitehouse:

why use a macnotebook or infact why use any type of computer made by apple because u cant do any thing at all on a apple mac it is useless u cant do movies pirate dvd movies or even listen to music and chat to friends u cant even send a email because the applemac will freeze and shut down because sending a email is way to advance for it

Tim Gaden:

Thankfully, things aren't quite as bad as that.

As a long-time Windows user now switched to Mac, I can honestly say that I do all the things you mention better than I ever could with a PC.

Although perhaps you weren't looking for an honest conversation? ;-)