Deal hunter: Dragging a discount out of Dell

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Angus Kidman14 December 2006, 11:06 AM

Just because Dell loves to boast that its build-to-order process means it sells the lowest-priced gear doesn't mean we wouldn't like to get it a little bit cheaper. Here's how.


You might hate it as a globe-straddling conglomerate (or just think Michael Dell has ridiculous teeth), but it's hard to deny that Dell is very successful at what it does.

Even with HP edging it out of the number one position in Gartner's most recent quarterly sales rankings, it still sold more than 9 million units in three months.

Michael Dell: Own teeth, hair and company.Michael Dell: Own teeth, hair and company.
A central part of the Dell mythos is the notion that its build-to-order approach means it can beat the price of any conventional retailer.

For Dell, it may be a marketing strategy, but it's undeniable that Dell's prices are often well below what the rest of the market is able to offer. This poses a unique challenge for the dedicated techie: how can you get those prices even lower?

Here's some tactics to dig out those Dell bargains.

Find someone who works at a company which already uses Dell

Dell offers standing discounts for employees of most of its corporate customers in the form of discount codes, which is a great way of getting a markdown of something which isn't otherwise on special.

Official company policy is that these aren't transferable, and that codes which are (for example) shared on a forum will be rejected.

However, a code which you get directly from a friend or relative is less likely to be a problem -- and if you get the friend to do the actual ordering and pay them afterwards, it's not going to be detectable, is it?

Lurk on hardware forums and look for promo codes

Discount codes (and notifications of sudden specials) do regularly appear on the hardware forums of popular Australian tech discussion sites.

As well as providing a pointer to possible deals, such discussions will also often highlight pros and cons of particular products. For example, early buyers of Dell 24" monitors noticed severe gradient banding problems (the issue has been resolved in later versions of the monitor.)

(Incidentally, if you see a cheap system advertised in a paper or magazine and want to track down that specific deal on the Dell site, click on Home and Home Office and then Advertised Systems on the Dell Australia site.)

Don't dither

Dell changes its main special offers in Australia once a week -- so if you wait until the end of that period, they'll probably have sold out. That said, if your order actually gets accepted and you subsequently get told it is no longer available, kick up a stink; in our experience, you may well get a newer component for the same price.

Subscribe to the Dell mailing list

OK, you'll be competing with half the country, but it can't hurt to subscribe to the Dell email list and get an update on its current bargains when you're in the market for new gear. (And no, we're not being paid by Dell to say that.)

A final cost-saving and environmental tip: with some models, Dell collects and recycles your old PC when you buy a new one, which will save you the cost of petrol heading to the dump, as well as giving you a warm inner glow... and will possibly save your children's children from the residual build up of toxic chemicals leached from PCs).


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raindog:

Whilst the corporate discounts offered by Dell are generally pretty good it still pays to check them against the current Dell bargains list.
If I had $1 for every baseless whine I'd copped from lazy staffers who checked the discount website or seen a newspaper add after they'd placed their staff discounted orders, then I'd have about enough for a new Dell 20" monitor.

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

tin:

You could do all that... Or you could do yourself a big favour and buy something better.
I can't stand Dell's garbage systems. Sure it all usually works, but it's pretty cheap and nasty once you look closer.

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

George:

Dell PCs have cost cutting cheap components built in.

For example they have Dell-branded motherboards, not quality Gigabyte or Asus ones, little spare RAM slots, generic power supplies and low-end graphics cards.

So Dell isn't the best choice. They may be "custom made", but that won't necessarily be a good thing!

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

Ben Anderson:

What I think you're trying to say David, is that Dell systems are crap for people who know how to upgrade a RAM slot in a computer or know what a pixel-shader is.

You just have to remember that all-knowing computer users like us are a minority in the population and most people just want others to do the dirty work for them (Dell). But I agree, not touching one of those things with a white apple keyboard.

29 February 2008, 8:34 PM (1 year ago)report abuse Send to a friend reply

Jade:

I think the only thing worth buying from dell now is there 20" screens (or the big LCD's) I want one, and the same goes, if any wants to buy a PC they should go through people who may offer them 'Expandability' for Example, I purchest my new machine about 6 months ago (not so new any more) and I made sure everything was 64 bit, and expandible, SLi, Core 2 Duo, heaps good ram! all these things may not be an option to people who buy dell...

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

raindog:

Well its clear from responses Micheal Dell isn't winning any fans from the Blue Led Fans & Fish window set, but I doubt he's quaking in his boots over that.
The regular Dell discounts offer pretty good value for money for those on the planet more interested in productivity apps than shooting video alians. Might not be the fastes CPUs or the highest spec for the dollars but in general Dells are pretty well balanced machines that are no more or less reliable than other offerings in the same price bracket.
The Dell order interface is customer hostile but relatively efficient despite its inflexibility.
One more tip, if you start clicking more than a few options on a given machine recheck the pricing against the next highest machine, too many Dell options will soon blow the value for money of any of the plain vanilla specials.

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

Rob C:

Two other places to look for Dell kit at reduced prices.

Dell Outlet


Grays Auctions


Both are fixed configurations only.
i.e. no build to order.
Both are usually factory returns and reconditioned items. Grays also has some faulty units and 2nds - Caveat Emptor - read the description carefully.

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

raindog:

Just went to purchase from the Dell site and almost every model is being sold as Vista only, So for the time being doesn't matter what deal because a Vista only Dell is "NO Deal !!"

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

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