Some customers may be waiting to adopt Windows Vista because they've heard rumors about device or application compatibility issues, or because they think they should wait for a service pack release, admits Microsoft.
Proceed with confidence: Windows boss Steven Sinofsky and his winged henchmen. |
Microsoft has launched a "fact rich" program to help customers understand why they should "proceed with confidence" in rolling out Vista across all their PCs.
"Some customers may be waiting to adopt Windows Vista because they've heard rumors about device or application compatibility issues, or because they think they should wait for a service pack release," the company said in a newsletter.
"To help partners and customers get the real story, Microsoft has created a comprehensive set of fact-rich materials illustrating how Windows Vista is ready today and tomorrow."
Despite the "fact-rich" materials being designed for both "partners and customers", the link supplied by Microsoft goes to a website which is available only to computer makers who are prepared to sign up to a non-disclosure agreement.
Microsoft Australia has promised to look into whether it's possible to get a publicly disclosable set of materials.
Without knowing what's included in the fact-rich program, it's difficult to know why people should proceed with confidence.
What we do know, however, is that Vista service pack 1 is, in the company's own words, designed to address "deployment blockers and high impact issues", suggesting that until the release of SP1, you will have to contend with ... deployment blockers and high impact issues. Hardly the basis for proceeding with confidence.
The company put out a call for beta testers to start testing SP1 back on 23rd January -- before Vista was actually released to home users.
In that announcement, the company said that service pack 1 won't won't be released until the "second half of this year", which could mean December 31, and there have been informal suggestions that it may ship even later than that.
No wonder the company needs a "fact-rich program" to convince people why they should "proceed with confidence" -- its own announcements must have given plenty of business IT managers shaky legs.
As one Slashdot reader put it back in January: "If they have known 'high impact issues' they should delay initial release one more time. This is supposed to be a stable commercial product."
SP1 is no minor update. Although Microsoft won't officially comment on its contents, we do know that Microsoft is at some point going to provide a complete replacement for the Windows kernel, moving from version 6.0 to 6.1 -- the same kernel found in Windows Server 2008 (codenamed Longhorn).
Microsoft's "fact rich" program announcement coincided with an embarrassing double-backflip today on its policy banning users from running home versions of Vista under virtual machines like VMware. It had planned to loosen the reins, but pulled the announcement at the last moment.
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