The higher than 3.6Mbit/s speed is just the link speed which you're achieving. 7.2Mbit/s means you have a newer modem and you're connecting to a tower that's capable of the higher link rate. However, as you've discovered, the speeds are nothing near this in all practical instances.
I wasnt overly fussed, just confused as all my other connections over the years have stated only what my deal is. thanks for the information
The signal strength can be misleading. Disconnects can happen because of signal loss due to large obstructions. Likewise, the best signal is sometimes achieved a bit further away from the tower because the antennas may be rather blind to the spots right underneath and have the beam tilted downwards. But it sounds like in your instance - the modem and USB link may be what's disconnecting and causing the modem to drop out. Have you made sure you have good USB contact and haven't say, jiggled the connector by accident? And have you tried using the dongle on another system in the house? Maybe it's a USB controller thing (as I have some devices that do something like that after only 5-6 hours of use). Otherwise, maybe the dongle is overheating or there's some problem with the driver/software.
after a good few months now trialling it i have no real complaint for the service between the hours of 9am to 4pm. 4pm till around 10pm i can get basically no response even tho im getting 98% signal strength. Id be happy with dial up speed but when you cant load a single site including google for up to 15min between 5pm and 10pm its rather annoying.In fact your begging for even dial up speed.You then finally load a site, then boom back to waiting 15plus to load another site or page .It totally screws everything on some sites.I don't believe its the time im connected for because if i connect at 8pm i have problems from get go.From a non technical point of view it comes across as an overloaded network problem during those times.yet try and stop optus signing up more accounts in the area lol ....... as if .
When I saw that they charged in 10Mb blocks, I already knew that it was an issue. That was the main reason I haven't joined Optus, along with complaints that their network is unreliable and has completely collapsed time and time again last year. They were also found to be the slowest network in a survey of tests - not hard to see when they're pushing so many wireless broadband services - Optus, Virgin, iPrimus just to name a few, and all at the lowest cost.
ive tried every usb port i have.The connection certainly isnt loose. I tried all 8 usb ports all with the same problem. I also noticed that even tho i set the software not to start up on start up, it does anyway . I also noticed on several occasions when doing work, not on the net, optus software would start up for no reason, and try to connect.Rather annoying that you set the options, yet it doesn't follow your settings. It disconnects the most when it fails to get kbps speed and cant load pages.Or if i walk away fior more than 5min.If im not downloading or using kbps why disconnect? optus sales rep also failed to give anysort of answer to that also.Nothing i signed or agreed to said id be disconnected from the net if idle. nothing worse than going to the toilet for 5 min and come back to find ive been disconnected.Yet other times ive been connected for 4 or 5 hours idle.Disgraceful really,and one can only assume intentional to chew up your over priced gig limit. ive also noticed im using almost twice as much dl per month than i did with my adsl line looking at virtually the same sites. since ive never been able to connect to optus zoo or receive an optus email account its been harder to contact optus directly.Ive spoken to my local sales rep who informs me he can provide some answers within a couple of weeks.If that happens id be surprised.He couldn't wait for me to leave the shop.
It's a fairly well known fact the Optus DNS servers are crap... That would certainly explain the slow average browsing speeds, and possibly the failure to load sites at random intervals.
Try manually setting your DNS servers to something else, like the OpenDNS ones.
Yes ill try that over the next week and look for improvement ill be sure to let ya know if things picked up.