Hotmail.com.au opens up to security concerns

Renai LeMay
01 February 2010, 11:25 AM


NineMSN has opened up the hotmail.com.au domain, but critics say it has created a fertile field for identity fraudsters.


Microsoft and PBL Media joint venture ninemsn this week started allowing users to register email addresses in the Australian Hotmail.com.au domain, as opposed to the traditional Hotmail.com domain.

A ninemsn spokesperson confirmed the move yesterday afternoon, saying it increased the availability of email address options to users and gave them a local option to the free online email mainstay. There are more than 4.3 million people using the Windows Live Hotmail service in Australia, according to a Nielsen Netview report from December 2009.

Users had already been able to register to use the live.com.au domain name for several years, but it’s the first time the Hotmail.com.au name has been available. Hotmail.co.nz has also been made available for New Zealand use.

Users are encouraged to login to the Windows Live https://signup.live.com.au to pick the email address of their choice.

Hotmail was one of the first free email services to launch online (back in 1996) and was acquired by Microsoft in 1996 and re-branded several times. It remains one of the most popular online offerings with several hundred million users globally.

Security issue?

Local systems administrator Alan Lee, who works for content management firm Elcom Technology, expressed concern over the move, as he said he saw a substantial amount of traffic through his email servers that was already wrongfully addressed to Hotmail.com.au addresses — email users had mistakenly been appending the .au suffix to emails for some time.

He added there was a concern that people could impersonate others who had existing Hotmail.com addresses — for example, an individual could set up a john.smith@hotmail.com.au address and mimic an individual who already had a john.smith@hotmail.com account. He questioned whether ninemsn should have mapped the new domain to the old one, so users with existing Hotmail.com addresses would receive email to the same account name at Hotmail.com.au.

But Alex Parsons, director of marketing and MSN products at ninemsn, said the company had yet to receive feedback of duplicate email addresses being an issue for customers.

“However, as with all mails you send, we recommend checking over the recipient’s email address to ensure you are sending the email to the correct person and webmail address,” he said.

“If a customer had more than one email address, through pop3 functionality which Hotmail provides, they could link their existing Hotmail account to a new one they created and use the new one as the primary account.”

Delimiter


Disclaimer: APCmag.com is part of the NineMSN network.


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apt.pupil (User):

well with LIVE's security features that can block all emails except for a private list of tagged "trusted contacts" available, i don't see it as being much of an issue.
But then again, i prefer gmail, and have as little to do with my "hotmail" as possible, save for windows training websites i undertake for work

01 February 2010, 11:39 AM (2 years ago)report abuse Send to a friend reply

Dan Warne (Regular user):

I think the concern is around the fact that hotmail.com and hotmail.com.au are going to be separate domains, meaning that Australian users who already have hotmail.com accounts could be impersonated by a fraudster who registered the same email address at hotmail.com.au.

Also, apparently a lot of people who have hotmail.com addresses have mistakenly appended '.au' to it at many online sites when filling in forms, etc, and while emails to these addresses in the past would have bounced, they will now go through to real hotmail.com.au accounts -- which may not necessarily be held by the same person.

01 February 2010, 1:18 PM (2 years ago)report abuse Send to a friend reply

apt.pupil (User):

Quoting Dan Warne:
I think the concern is around the fact that hotmail.com and hotmail.com.au are going to be separate domains, meaning that Australian users who already have hotmail.com accounts could be impersonated by a fraudster who registered the same email address at hotmail.com.au.

I thought ahead on that and registered my regular hotmail addy with the .com.au about an hour after this report was put up anyway- just to be safe.



01 February 2010, 6:07 PM (2 years ago)report abuse Send to a friend reply

Swanny (New user):

It'll always be an issue when there's a .com email address as well as a duplicate domain with .com.au available. It's been an issue for quite some time, but it's just a matter of ensuring you're typing the correct address. Why wasn't this issue raised when they launched @live.com as well as @live.com.au? I wouldn't call it an issue...

01 February 2010, 1:32 PM (2 years ago)report abuse Send to a friend reply

Tin (Regular user):

bigpond.com vs bigpond.com.au vs bigpond.net.au
Ask a Bigpond user which one they are on, and you'll likely get a confused look. It's easy to discount .com.au since it doesn't actually exist (it's mapped to .com), but have the correctly remembered the ".com" or the ".au"?

01 February 2010, 7:38 PM (2 years ago)report abuse Send to a friend reply

apt.pupil (User):

Quoting Tin:
bigpond.com vs bigpond.com.au vs bigpond.net.au
Ask a Bigpond user which one they are on, and you'll likely get a confused look. It's easy to discount .com.au since it doesn't actually exist (it's mapped to .com), but have the correctly remembered the ".com" or the ".au"?


.net.au is an older, unsupported domain from bigpond now though. iirc, it was for dial up customers, though i do constantly correct bigpond customers at work when it comes to their email addresses- since they almost always say ".com.au"

02 February 2010, 12:25 AM (2 years ago)report abuse Send to a friend reply

Ausman (New user):

Stupid move by Hotmail. People are hardly going to complain if someone sends an email (erroneously) to another address. Yahoo addressed this a long time ago by mapping ids to all the domains. My Gmail account craps all over my Hotmail account (used for mailing list junk).

04 February 2010, 2:52 AM (2 years ago)report abuse Send to a friend reply

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