HTC sets its Hero free!

David Flynn
18 November 2009, 2:47 PM


In a turnabout move HTC side sidesteps all four Australian mobile carriers to launch its Android-powered Hero and Tattoo smartphones unlocked and for outright sale.


In an unexpected and possibly last-minute twist, HTC has sidestepped all carriers and all networks and will offer its new Hero and Tattoo smartphones for outright sale, unlocked, through mass market retailer Harvey Norman.

Earlier information indicated that Optus or one of its network-sharing partners would have the exclusive on both Android-powered handsets, but in what appears to have been a relatively last-minute change, HTC has gone direct to the market.

“We just wanted to get these handsets out there” Anthony Petts, HTC’s ANZ Director of Sales and Marketing told APC. Petts said that carrier deals are still under discussion.

“Further distribution channels will be announced in due course. We’re continuing to discuss (the Hero and Tattoo) with operators, but there’s nothing that I can say the the moment.”

This is the first time that HTC has taken the retail-only path, with all of its previous smartphones offered through at least one carrier.

Customers will be able to buy the Hero from Harvey Norman for $799 “by the end of November or early December”, with the more consumer-oriented Tattoo available “a few weeks after that” for $599.

The handsets can then be used with the customer’s desired network – either for the best network coverage or the carrier which offers the best deal.

However, given that the Hero covers only 2100MHz and 900MHz as 3G HSDPA bands, this rules out Telstra’s Next G network.

Customers of 3 can use the Hero and Tattoo on 3’s primary but limited-coverage 2100MHz network while customers of Optus and Vodafone can tap into both carriers’ primary 2100MHz and regional 900MHz networks.



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Helen Rath (New user):

This is what I didn't have the heart to hope for as I was sure I would be disappointed. It gives consumers the ability to choose real value and do some hard-core shopping around for a decent data plan. Hooray for healthy competition.

18 November 2009, 10:02 PM (2 years ago)report abuse Send to a friend reply

Ausman (New user):

Good to see. Shame the frequency issue limits the ability to change carriers somewhat (nothing new).

19 November 2009, 1:51 AM (2 years ago)report abuse Send to a friend reply

apt.pupil (User):

"Customers of 3 can use the Hero and Tattoo on 3’s primary but limited-coverage 2100GHz network"

yeah right. wanna fix that up to MHz. cellular frequencies have not gone as high as 2100GHz

19 November 2009, 4:31 PM (2 years ago)report abuse Send to a friend reply

Wombatunder (New user):

The HTC website says that the Tattoo and the Hero both are capable of using the same networks as the Touch Diamond2 which Telstra offers on it's nextG network. Am I missing something?
http://www.htc.com/au/product/tattoo/specification.html
http://www.htc.com/au/product/hero/specification.html
http://www.htc.com/au/product/touchdiamond2/specification.html
http://www.telstra.com.au/mobile/phones/phone_details.cfm?phone=Touch%20Diamond2

27 November 2009, 10:12 PM (2 years ago)report abuse Send to a friend reply

clustered (New user):

Beware of HTC's large screen phones.
Any force applied to them, even taking off a screen protector, is enough to produce "newton rings" and the screen stops responding to touch.
Not much use for a touch screen phone.
HTC refuse to cover this by warranty and refuse to negotiate. expect to shell out up to $500 to repair it. With no guarantee that the next screen won't do the same thing.
Design or Materials fault but they won't cover it by warranty.

29 November 2009, 11:30 AM (2 years ago)report abuse Send to a friend reply

clustered (New user):

Beware of HTC's large screen phones.
Any force applied to them, even taking off a screen protector, is enough to produce "newton rings" and the screen stops responding to touch.
Not much use for a touch screen phone.
HTC refuse to cover this by warranty and refuse to negotiate. expect to shell out up to $500 to repair it. With no guarantee that the next screen won't do the same thing.
Design or Materials fault but they won't cover it by warranty.

29 November 2009, 11:33 AM (2 years ago)report abuse Send to a friend reply

anonymous user Anonymous user