Internode launches 100Mbit fibre to the home

Dan Warne25 February 2009, 1:35 PM

Internode has unexpectedly announced a fibre-to-the-home broadband service for $49 a month. But there is a catch...


... to get the service, you have to be in a 'greenfields' housing development -- where the homes are being built from the ground up, with fresh plumbing, cabling and conduits being laid for the whole estate.

The FTTH services will be available at speeds of 25, 50 and 100Mbit/s and will cost from $49.95 a month.

There's also a connection to your clothes line — Internode is partnering with part of the Hills Industries empire to provide the fibre services. Yes, that's right, Hills Industries as in the makers of the famous Hills Hoist.

In case you're wondering, though, Hills is no longer pegged to just making clothes lines, but is now a large business supplying metals, electronics components and more. One division of Hills is housing estate telecoms specialist OptiComm, which will presumably lay the cables in estates while Internode provides the service.

The first Internode Home Fibre services will be at Queensland’s Fernbrooke estate, a development by Urban Pacific at Redbank Plains, located 32km south-west of the Brisbane CBD, with 1000+ homes.

Internode says it has twelve housing projects in the pipeline including at the Lochiel Park and Northgate developments in South Australia.

Internode Home Fibre plans cost from $49.95 a month for a service with a 25 Mbps downstream speed and a 5GB download quota.

Home Fibre services are also available at downstream speeds of 50 Mbps and 100 Mbps, which would cost "less than $100" per month.

With Internode Home Fibre services, the quoted downstream speed is actually delivered to the home’s Ethernet port, unlike the “best effort” speeds provided by traditional ADSL2+ services.

“Internode’s ability to deliver a 25 Mbps Fibre to the Home service for less than $50 a month and a true 100 Mbps service for less than $100 demonstrates that technology is not the barrier to deploying a world-best broadband system in Australia," said Internode CEO Simon Hackett.

“Our testing shows that Internode Home Fibre service is working extremely well, delivering outcomes at up to eight times faster than the National Broadband Network target speed of 12 Mbps. NBN speeds stopped being the future quite some time ago. Significantly, FTTH is scaleable in the future to speeds far greater than that again.

As well as access to Australia’s fastest retail broadband service, Internode Home Fibre subscribers will receive access to a phone service that provides a conventional ‘dial tone’ voice service to each subscribing household, directly from the OptiComm termination unit in the home.

Full details of Internode Home Fibre services are available at http://www.internode.on.net/ftth.

Of course, Greenfields Fibre projects have some downsides: generally there's no choice of provider, so the price competition isn't present like it is in ADSL. And likewise, if the only phone service available is provided via the fibre, calling rates and packages may not be as competitive, either. See Q&A with Simon Hackett below.

APC has asked Internode whether the network will be opened at wholesale to other ISPs, and whether increases in value are expected to run at parity with other services like ADSL. We'll post Internode's response when we hear back.


UPDATE: Q & A with Internode's Simon Hackett

Q: Will Internode open the network at wholesale to other ISPs?

A: It's already open to other ISPs. 

Opticomm is the last mile fibre provider. We're a wholesale customer of their wholesale-only fibre tail circuit servce. 

Opticomm are the real world alternative for a developer to signing their development over to "Telstra Velocity" - the retail only, wholesale-never service that Telstra are deploying in some new developments today - and which tops out at 25 megabits per second because Telstra haven't really invented real FTTH services yet.

Hence a developer choosing to work with Opticomm guarantees their residents competitive broadband and voice services from multiple providers, which contrasts to a Telstra Velocity scenario which guarantees only Telstra services - ever. I think that in the future, the Velocity-only housing developments will be actively rejected by new house builders in favour of a realm in which broadband value for money actually does get better over time.

I believe we will become their most successful retailer because this is something in which we're brilliant at execution - but its open to any suitably qualified national ISP to offer services over the same infrastructure - now.

Q: If it is not to be wholesaled, do you feel that increases in value will occur in parity on the home services with other ADSL services? (Note, I realise the fibre service is already better value than ADSL at the moment, but I'm looking at whether having Internode as the only ISP to these customers could slow Internode's motivation to increase value over time.)

A: Not applicable - as above. Except that the question of comparison to Telstra Velocity enabled FTTH developments is key here. If you are in one of those, I can guarantee your broadband won't get cheaper for a very very long time. 

Q: What sort of phone packages do you intend to offer customers via the service? For example would they get the $10 free calls that's provided via Ultra, or better?

A: Right now we're offering a Fibre enabled version of NodePhone - as per the press release:

As well as access to Australia’s fastest retail broadband service, Internode Home Fibre subscribers will receive access to a phone service that provides a conventional ‘dial tone’ voice service to each subscribing household, directly from the OptiComm termination unit in the home.

Dial tone comes out in the customers' house from their fibre termination unit, alongside the PPPoE ethernet port. 

Behind the scenes that box is actually a SIP enabled ATA and the service is in fact NodePhone with no customer hardware (other than a handset) required.

And it's at NodePhone rates, meaning calls to other Internode customers on an Opticomm enabled estate are free (as well as calls to any NodePhone customer nationally of course - and vice versa).

We may well offer a bundled offering, but initially we're launching with simply two separate services where the customer can choose either or both of the voice and the data services we have on the network.


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Tin (Senior Forumologist):

And here's me hoping to one day get more than 384kbps upstream...

25 February 2009, 2:12 PM (1 year ago)report abuse Send to a friend reply

FostWare (User):

Actually most ISPs with their own ADSL2+ infrastructure supply >384Kb uploads. Except Optus and Telstra of course....

25 February 2009, 2:53 PM (1 year ago)report abuse Send to a friend reply

Tin (Senior Forumologist):

That really only works out for people who have access to non-Telstra DSLAMs. For me to move into a house covered by one, I would be extending my daily commute by about 300km.

26 February 2009, 10:18 AM (1 year ago)report abuse Send to a friend reply

agami (User):

Well that's great for new housing developments with OptiComm glass, but 99.9% of Australians live in existing urban, suburban, and regional housing. It'll be another 5 years before someone has the gumption to get FTTN, FTTC, or FTTH to the rest of us. At which point I'll already be able to receive 50-100Mbps from wireless services.

25 February 2009, 5:07 PM (1 year ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting agami:
Well that's great for new housing developments with OptiComm glass, but 99.9% of Australians live in existing urban, suburban, and regional housing. It'll be another 5 years before someone has the gumption to get FTTN, FTTC, or FTTH to the rest of us.

And the only saving grace for those 99.9% still left abandoned in Conroy's sphere of incompetence is that they wont be as screwed over for their access as those enveloped in some of these emerging estates will be.

Get a clue ALP if you truly want to reduce carbon output then get a clue about what is and what is not possible with affordable and market effective telecommunications.


25 February 2009, 11:04 PM (1 year ago)report abuse Send to a friend reply
25 February 2009, 6:02 PM (1 year ago)report abuse Send to a friend reply

RL_1985 (New user):

agami, those speeds would be the theoretical maximum. Therefore the actual speeds you get on wireless will be less than half of that. And besides, all capital cities will one day get FTTH (I hope) while the rest of the country would have wireless/FTTN (I live outside the city too). All it needs is an ISP to lead the way. And Internode is that ISP!

25 February 2009, 6:07 PM (1 year ago)report abuse Send to a friend reply

Tin (Senior Forumologist):

Quoting RL_1985:
And besides, all capital cities will one day get FTTH (I hope) while the rest of the country would have wireless/FTTN


Actually, I suspect even country people will get it in the not too distant future. The cost for fibre are falling, and it will become more economical to use fibre to replace degraded copper (as it starts failing that is, not just for the heck of it).

26 February 2009, 10:29 AM (1 year ago)report abuse Send to a friend reply

agami (User):

I don't mean to rain on your parade but Internode is NOT that ISP. Don't get me wrong, Internode is doing important works but it's going to take a lot more than the efforts of a single ISP.

Why it's not Internode.
Internode is a private company and in order to become a "21st century telco" it would need to raise some serious capital by either going partially or completely public, or by borrowing a tone of money. Having worked at Internode and seeing things from the inside I can tell you that wont be happening anytime soon.

What Internode are doing with OptiComm is in some way the right thing to do. The way the whole NBN has been handled is very 20th century. The federal government wants a single company or consortium to deliver a project the scale of which has not yet been attempted. We are talking about wiring up and entire sparsely populated continent. Continent.

The whole venture should be cellularised. No, not as in mobile cellular networks, but yes as in Internode/OptiComm cover certain cells, other ISPs and carriers and utilities cover their respective cells. The government need only provide governance (novel idea I know) in areas of the minimum service level the cell provides to its constituents, a cost model per service level per cell constituent, cell interoperability technology and business guidelines so that cells can be effectively traversed and no business can gouge another for traversing its cell. We get the services to the people regardless of the technologies used, and we make sure that we don't foster the creation of "Data Barons".

26 February 2009, 10:57 AM (1 year ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting agami:
We are talking about wiring up and entire sparsely populated continent.

And this is the single detail many seen to miss completely. The scale and complexity are enormous.



Quoting agami:
The federal government wants a single company or consortium to deliver a project the scale of which has not yet been attempted.

And in doing that the government has also missed the point, and remain ignorant of the actual problem. No one company should ever hold exclusive control of distribution resources, both across the nation and in exclusive sub-divisions. The fact one company does hold monopoly control on access to much of the distribution is a national disgrace.

The whole NBN idea is a joke, government should not be trying to drive construction of a network of which they have little understand of and no interest in operating or maintaining.
Government should be making efforts to break up monopoly restrictions and should be providing incentives for development.

If governments truly want to reduce carbon emissions then facilitation of effective communications and decentralisation would have far greater impact on national emission than any of the currently suggested measures. It doesn't take too much grey matter to understand why.




26 February 2009, 11:12 AM (1 year ago)report abuse Send to a friend reply

The Big Baboo (User):

Fibre enabled Nodephone ay :) Does this mean I'd have to leave my blasted PC on all day just to receive the odd phone call that drifts my way and at $49/month which call me a tightwad if you like is a whole $8/month than what I'm paying now !!!! Me don't think so. I reckon Internode are going to be badly burnt by this which is a pity. cause I've been with them for the last five years.

26 February 2009, 3:24 PM (1 year ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting The Big Baboo:
Does this mean I'd have to leave my blasted PC on all day just to receive the odd phone call that drifts my way

In a word No! Even calls that were not odd could be easily handled without ever needing to run your PC.


Quoting The Big Baboo:
I reckon Internode are going to be badly burnt by this

Why? because it doesn't equal YOUR price point despite offering things which for most are currently unattainable?


Quoting The Big Baboo:
cause I've been with them for the last five years.

And how does this geographically specific package have an bearing on the different products you are using?


26 February 2009, 4:15 PM (1 year ago)report abuse Send to a friend reply

agami (User):

No dude. As Simon Hackett stated, there is an ATA device somewhere in-line on the premises, the user would most likely be presented with an RJ12 socket. Just plug-in a regular phone.

26 February 2009, 4:59 PM (1 year ago)report abuse Send to a friend reply

agami (User):

One thing I like about Simon is that he's a geek and he's not afraid to geek-out, much like myself. He's not in the business of pandering, the world is runs on technology so get used to the tech terms people.

26 February 2009, 5:03 PM (1 year ago)report abuse Send to a friend reply

mathewsm (New user):

5 gig LOL

i have a seed box in the neatherlands, cost's me 13aud$ p/m i have a 1gps connection with 15tb down and 15tb up...

5 gig lasts less time then for me to type this!

19 March 2010, 9:01 PM (16 hours ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

Quoting mathewsm:
i have a seed box in the neatherlands,

You must have the happiest pigeons.


19 March 2010, 9:14 PM (16 hours ago)report abuse Send to a friend reply

mathewsm (New user):

they must feed then speed by the kgs!

look it is good helps with the crap uploads speeds we have here!

19 March 2010, 9:42 PM (15 hours ago)report abuse Send to a friend reply

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