Is Optus 3G almost as good as Telstra?

Renai LeMay
10 June 2010, 6:00 PM


A report came out today claiming Optus' 3G network is almost as good as Telstra Next G, but do the figures really stack up?


Analyst house IDC today claimed Optus’ 3G mobile broadband offering was only 4 percent behind Telstra’s Next G offering across a range of criteria — despite acknowledging Telstra’s network was on average 60 percent faster.

The group conducted 2,000 independent tests over a nine-month period to produce a comprehensive report on mobile broadband performance in Australia. The full report costs $3,500.

“IDC’s research showed that Telstra scored more highly than its competitors, with average download speeds nearly 60 percent faster than its nearest rival and no network fallback to 2G encountered. The user experience on Telstra was often similar to a good quality residential fixed broadband connection,” said the group’s telecommunications market analyst Mark Novosel in a statement.

“Optus’ performance soared in 2009, scoring similarly to Telstra, although slightly more network fallback was experienced. However, performance was fairly consistent and well above both of VHA’s networks,” he added.

The analyst stated that Optus’ 3G network now provided a viable alternative to Next G, for anyone willing to sacrifice some coverage and speed in favour of cost savings. “However, Optus was only 4 percent behind, after demonstrating a strong improvement in performance across all metrics assessed, having improved 20 percent from 2008,” he said.

In general, Novosel said average speeds across the entire mobile broadband ecosystem had improved by 68 percent since 2008 — reaching 2.94Mbps. Upload speeds also surged — the average upload speed measured in 2008 was 1.24Mbps — compared with 460Kbps in 2008.

The news came as Telstra today took a stab at Optus on its Exchange blog on the issue of mobile coverage.

“Telstra’s competitors are still trying to catch up with Next G. If you live in the country or like to go bush often like I do, then it pays to check out the coverage – especially if you’re thinking of buying products like the new Apple iPad,” wrote Rod Bruem, corporate affairs manager for Telstra Business — the company’s SME division.

He pointed out that some devices might not support Optus’ 900MHz spectrum networks, which it predominantly uses in rural areas, and highlighted a network coverage map produced by Telstra which he claimed showed poor coverage on Optus’ part. “This map shows just how inadequate the Optus 3G 2100 (MHz) coverage really is,” he wrote.

However Bruem might have bitten off a little more than he could chew.

“Look, as a Telstra Customer, I am really disappointed you would stoop to gutter politics with articles lined to mislead consumers of the real facts … Stick to customer service please. It’s this sort of stuff that makes me even more inclined to switch to the opposition,” wrote the first commenter under Bruem’s post.

They later pointed out the new Telstra iPhone 4 does support Optus’ 900MHz network and claimed Bruem’s post was a return to the form of Telstra’s poisonous Now We Are Talking blog — set up by former CEO Sol Trujillo and shut down under new CEO David Thodey. Optus has been invited by email to respond to Telstra’s statement — any statement will be added into this story.

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Tin (Regular user):

"He pointed out that some devices might not support Optus’ 900MHz spectrum networks"

And just the same, many devices don't support Telstra's wacky 850MHz network...


“This map shows just how inadequate the Optus 3G 2100 (MHz) coverage really is”

Duh... Now what happens if they instead graph something useful like comparing their own 2100 network to the Optus on? Or comparing the NextG network with the "yesG" network?

And here I was thinking Telstra had improved under Thodey - good work ruining the company image Mr Bruem!

10 June 2010, 7:40 PM (1 year ago)report abuse Send to a friend reply

Douglas (New user):

Quoting Tin:
And just the same, many devices don't support Telstra's wacky 850MHz network...

It still eludes me why Telstra chose 850MHz over 900MHz, far more devices support the latter and many more countries support it.

Quoting Tin:
And here I was thinking Telstra had improved under Thodey - good work ruining the company image Mr Bruem!

When Telstra improves, it will most likely be when I am rather quite dead if you ask me.

10 June 2010, 10:03 PM (1 year ago)report abuse Send to a friend reply

agami (New user):

Quoting Douglas:
It still eludes me why Telstra chose 850MHz over 900MHz

Two key reasons;
1. There was a lot of 850MHz gear and IP in the Telstra arsenal left over from the Telstra Loop CDMA 1x teardown.
2. If you're going to cover the vast square kilometres of regional and rural Australia, 850MHz goes farther than 900MHz, ergo fewer towers, ergo lower build costs.

I'm sure there was a bunch of other good reasons in the proposal, but these would have the most $ value in savings attached to them.


10 June 2010, 11:09 PM (1 year ago)report abuse Send to a friend reply

Tin (Regular user):

Quoting agami:
850MHz goes farther than 900MHz


The word slightly comes to mind there... Like barely measureable in the real world.
One reason people think 850 goes further than 900 is because CDMA (850) was not handicapped by physical distance, where GSM (900) had a hard limit around 40km due to time sharing.

11 June 2010, 10:09 AM (1 year ago)report abuse Send to a friend reply

Pauly (New user):

Quoting Douglas:
It still eludes me why Telstra chose 850MHz over 900MHz, far more devices support the latter and many more countries support it.


your kidding right? Firstly if Telstra did 900mhz then the iphone 3g and 3gs would not have worked on it.
Secondly... and this is the main reason, Telstra had already paid for the cdma 850mhz spectrum, why would they pay extra for something they already own?


11 June 2010, 3:10 PM (1 year ago)report abuse Send to a friend reply

Douglas (New user):

Quoting Pauly:
your kidding right?

I never kid.

Quoting Pauly:
Firstly if Telstra did 900mhz then the iphone 3g and 3gs would not have worked on it.

If memory serves the introduction of NextG was before the iPhone was in Australia, rendering this point moot (and in all fairness and honesty, the iPhone does work on 900Mhz, just at 2G speeds)

Quoting Pauly:
Secondly... and this is the main reason, Telstra had already paid for the cdma 850mhz spectrum, why would they pay extra for something they already own?

This is your only point that makes sense.

11 June 2010, 4:44 PM (1 year ago)report abuse Send to a friend reply

Tin (Regular user):

Quoting Pauly:
Firstly if Telstra did 900mhz then the iphone 3g and 3gs would not have worked on it.


Time travel for the win! Question is, was it Apple or Telstra that did the time travel?


Quoting Pauly:
Telstra had already paid for the cdma 850mhz spectrum, why would they pay extra for something they already own?


They also have a GSM network. And they could also have chosen to keep using EVDO and keep CDMA.

11 June 2010, 6:39 PM (1 year ago)report abuse Send to a friend reply

Toosmoky (User):

I'm with Optus because of Telstra's poor customer service and hefty pricing.

On the other hand, Optus' 3G network is woeful and mostly non-existent. Even on 2G, phone calls usually involve a lot of "Say that again?" and "Sorry, missed that. Can you repeat?"

The internet component of my phone plan is so useless due to the scarcity of 3G, that I've bought a Telstra NextG USB stick. It works so well I'm going back to Telstra when my contract is up.

There is no comparison. Telstra just works. Optus rarely does.

12 June 2010, 8:09 AM (1 year ago)report abuse Send to a friend reply

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