Is Vista's Australian pricing a rip-off?

Dan Warne22 January 2007, 1:02 AM

You could save between $54 and $217 by mail-ordering Vista from the US rather than buying it here.


You could save between $54 and $217 by mail-ordering Vista from the US rather than buying it here.

I reached this depressing conclusion by analysing Vista's pricing in detail, first comparing both the straight US dollar "estimated retail price" converted to Australian dollars, as well as an adjusted price, factoring in the profit margin Microsoft Australia previously applied to XP's Australian pricing.

A few back-of-napkin calculations showed that while XP was 1.66 times more expensive in Australia than in the US, Vista is up to a whopping 1.91 times more expensive, depending on the version.

So what's in it for Aussies to buy it locally, other than supporting our industry? And why is Australian Vista pricing jacked up so much compared to XP? I asked Microsoft Australia's Windows boss, Jeff Putt.

After weeks of deliberation, Putt responded on behalf of Microsoft that the Vista RRP was a guide for retailers only; that it was more expensive to do business in Australia and the Vista costs had been calculated on the same basis as XP; that the base price for Vista is the same worldwide once exchange rates are applied and that the US Estimated Retail Price (ERP) doesn't include tax, while the Australian one does.

The last point is more than fair - but doesn't explain away the fact that Australians can order a copy of Vista from the States without paying US sales tax, while also taking advantage of the Australian government's policy of GST-free personal importation of products below $1,000.

Putt also argued that "There are many benefits to buying from local retailers including local product exchange, local market warranty conditions, local returns and added-value services."

We asked what these "value added services" for Australians were and Putt said he meant, for example, a computer shop installing the software for customers.

Cost to mail order Vista from the US


US ERP

P&H

Converted to $AUD

Saving over Australian RRP

Business Full

$299

$12

$404

$161

Business Upg

$199

$12

$274

$105

Home Premium Full

$239

$12

$326

$129

Home Premium Upg

$159

$12

$222

$77

Home Basic Full

$199

$12

$274

$111

Home Basic Full Upg

$99.95

$12

$146

$54

Ultimate Full

$399

$12

$534

$217

Ultimate Full Upg

$259

$12

$352

$143

Using $1.30 as the US-AUD exchange rate. Postage and handling cost sourced from emsoftwaredeal.com.


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William K:

America gets it for free!

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

tin:

Yep... I went to the website they were giving away copies at, and quickly discovered that only if I lived in the US could I have a freebie.
My favourite name for calling MS lately is "Jerks".

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Wes:

A lot of things are like that anyway and that is the reason why I buying all my books from the US. It turns out to be far cheaper even when you include shipping.


29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Jun:

That's one of the many reasons I moved on to a Mac. And I'll NEVER use Microsoft products again.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

McBanjo:

That's one of the reasons you moved to mac? To save a couple of hundred bucks. While this is debatable, Macs aren't cheap. Quite the contrary.

Macs are about quality and simplicity, not price.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

*sigh* Macs ARE cheap. Compare a similar product with the same quality.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Steve, Norfolk, UK:

Got a (misguided?!) friend who has just spent £700 on a Packard Bell. Unwrapped it and found that he's got to take the keyboard back as one of the buttons is stuck down. Has Vista preinstalled. For the same money, he could have had an Intel iMac, which he almost certainly wouldn't have had to take back and this would have included the OS disks, rater than having to purchase them for an exorbitant sum. Factor this in and the Mac comes out some £100 cheaper for a far better machine. Perhaps it's me but Packard Bell seems to have taken over where Time/Tiny left off.

29 February 2008, 8:37 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Yep, books and music CD's are much cheaper buying overseas even including the shipping.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Potoroo:

Even the US prices are a rip-off when you consider that most copies of Vista will be OEM and M$ sell them for far, far less and still make a profit.

And M$ wonder why smart people will wait a year until they can get their pirated copy of SP1 with no activation (what I do on MY system is none of their damn business).

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

linux anyone?:

i think you speak for a rather scarily large portion of the geek population on here in cyber space my friend. i wouldn't even touch vista with somebody else's hands before at least SP1, ive had a play with the RTM version, and its raw to saw the least.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

dajashby:

If Dan Warne knows of an American online store that will sell me a copy of Windows Vista, could he please publish the details? I went looking and couldn't find one - most will refuse to accept both an overseas shipping address and an overseas credit card.

Mr Putt is being disingenuous - presumably US stores will also offer to install Vista for their customers, but will only charge the US price, not the Australian or UK one?


29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Dan Warne:

One that I found was EMsoftwaredeal -- I have no idea whether they're a reliable business, but they do seem to ship copies of Windows to Australia. 

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

dajashby:

I've just checked back at their website and they are still not advertising that they sell Vista to anyone. A search of Vista on the site gets no hits. Any other suggestions?

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

That's one reason why I'm not upgrading until I get a new computer. Moreover, at the time I upgrade, I'll seriously consider switching to Macintosh.

I bought my notebook computer 1 year ago, and there's no way I am going to slow it down by upgrading to Vista.

From my experiences with upgrading to Win 95 and XP, I've learned that you should always get the OS by getting a new computer specially configured to run it. The older hardware feels too slow when running the updated OS.

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Microsoft have made us all wait for Vista so now they can wait for us to buy it. In my case they had better not hold their breath or damage may result.

I agree with a comment I read the other day that Microsoft have done what countless Mac friends failed to do. That is win me over to Mac. I was a real sceptic when I started using OS X. But a week of solidly working on a base model Mac laptop without so much as a hint of trouble convinced me. You just get more done without any problems and if the software is written so well in the first place a seeming lack of choice does not annoy after a while. Besides with everyone using the same stuff compatibility issues which are usually big time in the PC world go out the door.
Not a Buenavista Bill just your Vista which most of us do not share.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Microsoft have made us all wait for Vista so now they can wait for us to buy it. In my case they had better not hold their breath or damage may result.

I agree with a comment I read the other day that Microsoft have done what countless Mac friends failed to do. That is win me over to Mac. I was a real sceptic when I started using OS X. But a week of solidly working on a base model Mac laptop without so much as a hint of trouble convinced me. You just get more done without any problems and if the software is written so well in the first place a seeming lack of choice does not annoy after a while. Besides with everyone using the same stuff compatibility issues which are usually big time in the PC world go out the door.
Not a Buenavista Bill just your Vista which most of us do not share.

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

James:

Putt misses the point. The price of software worldwide has fallen in line with other computer items. I don't know what the guys at Microsoft are smoking, drinking or injecting but they dreaming if they think consumers are going to stand for such price gouging. Really is there anything in Vista that is a must have! Not for me.

I will make a prediction that within 6 months a whole new vocabulary becomes the norm at MS like "prices slashed" "cashflow pricing" "buy one get one free, but wait there is more?" "dud". In the meantime I will keep what I have!


29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

I Work for a major department store retailer, and VISTA Arrived today!!! 23/01/07, and while it wont scan up (to prevent it from being sold before release) a look on the computer does show the price!!! VISTA HOME PREMIUM upgrade $179 thats a lot cheaper then the prices in the table above.
HOME BASIC upgrade is $199.

yes basic is more expensive, the only reason for this can be that someone at head office has loaded it at the wrong price, while i wont say where you can get this cheap vista, i can say that in the past things loaded at the wrong price generally change to there correct prices about aweek after it starts selling, so you if you search around, you might just find a cheap Vista in AUSTRALIA!

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Nicholas:

The OEM versions of vista are much cheaper.

Home Basic $150
Home Premium $180
Ultimate $299

from photech in adelaide.


29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Alan Zeino:

That's because the $179 price is Home Premium ACADEMIC Upgrade. We have the same pricing at Target:
Home Basic Upgrade $199
Home Premium Academic Upgrade $179

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

What's so good about the academic versions? Aren't they more featureless than a full version?

29 February 2008, 8:37 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Vista is available at amazon.com for $US249.00 for Ultimate Upgrade but wont ship to Australia

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Do you know any good US store that would ship it to Australia?

29 February 2008, 8:36 PM (2 years ago)report abuse Send to a friend reply

Boony:

The same thing has happened in the UK.

My son is going over to the US in May, I'll get him to pick me up a copy while his there. Office 2007 prices are a rip off here as well.

Cheers,

Boony

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Anonymous:

Yeah Windows Vista is nice looking, has some fancy features but costs $$$$

How do they expect the average consumer to spend $455 Australian on a Home Premium? or $750 on a Ultimate?? I don't care what any Microsoft representative has to say, Vista is too darn expensive and I see no reason to upgrade any time soon. Do you?

My computer won't handle Vista and even has trouble handling XP, despite the fact it's less than two years old. So upgrading would be worthless.

29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

Lee Baldock:

I think MS's pricing model is stupid. They should have 1 version with all the features *(instead of 4) that is significantly cheaper (say $99USD) - $130AU or thereabouts. I would go out and buy 3 copies today right now. As it is I am debating about just buying 1 OEM copy of Ultimate. The fact that Home Premium doesn't have proper Remote Desktop stinks! I have 5 PC's in my house (my main PC, my laptop, my PVR, Wife's business laptop and her assistant's PC) and use RDP a lot.

I wish MS would take a leaf out of Apple's book with their one size fits all OS model with yearly updates and be a bit more generous!

I reckon it would cut down on hackers as well!



29 February 2008, 8:29 PM (2 years ago)report abuse Send to a friend reply

svicente:

Same thing happening in Europe!

29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

The Iconoclast:

We here in the UK are facing a similar pricing scam by Microsoft. I've tried to complain and get an explanation from the MS UK, but the replies I've had so far are bizarre.

I'm putting all this on a blog at http://isvistaacon.blogspot.com/

in the hope of annoying them sufficiently to engae in a debate! Time will tell.

29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

One:

The saying goes, "There is one born every minute"

Obviously MS believe they are all born in Australia!

29 February 2008, 8:30 PM (2 years ago)report abuse Send to a friend reply

Fedup (New user):

This is just another company overcharging for its product in the Australian market as they know that Australians will keep paying ridiculous prices without question. I really wish that we had ACCC laws that protected Australian consumers against this type of price gouging to ensure a fair price is paid by all consumers

19 May 2008, 7:25 PM (1 year ago)report abuse Send to a friend reply

The Big Baboo (User):

I'm just gonna let my photo say it all :)

26 May 2009, 8:58 AM (9 months ago)report abuse Send to a friend reply

anonymous user Anonymous user


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