Just how thick is Microsoft?

Dan Warne16 November 2007, 11:39 AM

Just how thick is Microsoft? Everywhere you go, there are advertisements for how unstable Windows is. They're big. And blue. And deathly.


Just how thick is Microsoft? Everywhere you go, there are advertisements for how unstable Windows is.

You can see the ad on train arrival displays, airport screens, on the LCD display in elevators, on video games in entertainment parlours, on massive projections on the sides of buildings or even while Bill Gates is on stage demoing Windows.

BSOD in Times Square: high profile advertising for WindowsBSOD in Times Square: high profile advertising for Windows

Your bus is arriving: but you'll need to run CHKDSK /F first to find out whenYour bus is arriving: but you'll need to run CHKDSK /F first to find out when

Stable. Reliable. Dependable: as demonstrated by this Vista PC right here...Stable. Reliable. Dependable: as demonstrated by this Vista PC right here...

Thank god: Boeing doesn't use Windows to fly the autopilot.Thank god: Boeing doesn't use Windows to fly the autopilot.

Yes -- you know what I'm talking about: the dreaded bluescreen of death. Or if you're really behind the times and still running a beta version of Vista, you might even get the infamous red screen of death.

It's when Windows just throws up its hands and ditches its slick-as-spit Aero GUI altogether, in favour of a stark DOS-style text-mode screen that reels off some technical data that is largely unintelligible to the average user, like "0x0000001E, KMODE_EXCEPTION_NOT_HANDLED".

There's a whole group on Flickr dedicated to public bluescreens of death. There are some fricking huge examples. Like whole sides of buildings showing the bluescreen for days.

World's biggest BSOD?: Toronto's The Bay department storeWorld's biggest BSOD?: Toronto's The Bay department store

It has been giving Apple's Fake CEO endless material to work with.

Case in point from the Secret Diary of Steve Jobs: "See here. This woman says Dell shipped her a defective machine and when she complained they sent her four more, all of them also defective. The "defect," which still plagues her fifth machine is that her computer "goes to a blue screen, which indicates a serious error that requires the PC to be restarted." Poor lady didn't realize, apparently, that in the world of Windows this is not a defect. It's normal operating procedure."

Or this, also from Fake Steve, about the massive Toronto department store bluescreens above: "A few people have sent me this and asked if this was our work. They think maybe we rented these screens and did this on purpose. You know what? We didn't. You know why? We don't have to. That's the beauty of Windows. The wow is now. As in, Wow, that OS is wicked unstable, isn't it?"

It's confounding that Microsoft hasn't twigged to what an image problem the BSOD creates.

For all its multigazillion dollar marketing campaigns dreamed up by the "wow is now" geniuses, nobody at Microsoft seems to have twigged that the best thing they could do is do away with the ubiquitous bluescreen.

Nothing says "sloppy programming" better than a tech-dump bluescreen which says "yeah, ok, somebody's crummy software caused our kernel to fail, but we couldn't handle the fault elegantly enough to actually stay in graphics mode."

Apple twigged to this years ago in OS X, introducing an unassuming semi-translucent charcoal screen overlay that says "you must reboot your Macintosh" in multiple languages. Simple. Unintimidating. Actually quite visually attractive.

Kernel panic: much less panic-inducing than Microsoft's bluescreenKernel panic: much less panic-inducing than Microsoft's bluescreen

Admittedly, Apple's relatively elegant handling of a total system failure is a first in computing terms. It used to have a "sad Mac" face if there was a boot problem, and in really bad cases, the Mac would actually have a black screen and make a very alarming car crash noise.

The Amiga had "guru meditation " -- a cryptic error message upon total system failure

It seems to be a running joke among software engineers to make system failures either humorous or full of technical info to help the infinitesimally small proportion of users who happen to be software developers debug their software.

But I ask again: how thick is Microsoft? Seriously, nobody likes to get a BSOD. Isn't it time it was replaced with something slightly less offensive?


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Jarrod Spiga:

Make it green, orange, red, whatever.

The one good thing about the BSOD (as far as I'm concerned) is that it often can tell you specifics about what caused the problem - especially when dealing with poorly written third-party system drivers. All the info that you need to diagnose many issues is there, in your face and in hue tones.

The BSOD (and the Linux kernel panic) has a place in my heart

My problem with the MacOS "black screen of lifelessness" (that sounds less harsh than BSOD) is that it tells you nothing. Yes, it may induce less panic to users who expect "everything to 'just work'", but the cause of the issue is neatly hidden away, only accessible after a reboot. The fact of the matter is, things stuff up from time to time, and no code is perfect - so you may as well go out with a bang! I don't want to die quietly - I want fireworks!

Or at very least, a "Flagrant System Error".

Maybe they should get rid of the blue and have animations of explosions in the background. Now THAT would be cool!

Perhaps it's just me. Maybe I like things more complicated? Maybe I cannot stand operating systems that are dumbed down to the point that anyone can use a computer? Maybe I need the occasional BSOD or Kernel Panic to keep me sane... Perhaps they should go even more offensive (yet not vulgar).

All that I know is that when I walk past an ATM/Departure Screen/Advertising Billboard/Kiosk that is displaying a BSOD, I, along with other IT bretheren, share a knowing smile. For the BSOD is more than just a kernel crapping its pants (OK, let's now change it to a brown screen) - it's proof that the more we rely on machines in day to day life, the more they rely on us to keep running.



29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Anonymous23132132:

It is accessable if it continues every reboot. just add -v for verbose mode to startup after pressing F8 during startup

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

David Flynn:

I see where Jarrod's coming from with this... maybe Microsoft needs to have a Mac-like friendly screen for the end user (after all, we're the mug punter  faced with this thing) but also dump the necessary tech details into a error reporting log, timestamped and accessible through a friendly error reporting app (call it 'WinWTF'!) on the Help menu.

This is where the tech would go (or the user, if on a phone call) to find specific details of the flaw -- ideally presented in a better-looking and easier-to-navigate UI than just a text dump, of course.

Just as long as we don't see The Return Of Clippy to put a friendly face on PC meltdowns. ("Hi! It looks like your PC is screwed. Would you like restart everything?") 



29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Mestara:

First time ever (4 years using mac) that I got the mac version so that in itself is something. But when I did boot back into OSX it gave me the option of reading a detailed report or continuing as normal.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Unko:

Dam Anonymous23132132 beat me too it.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Jarrod Spiga:

Oh, and I should also mention that you get nice kernel panics on the Entertainment consoles on the new Singapore airlines Airbus A380 - thank god that system doesn't control the plane itself...

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Dan Warne:

Oooooh you've been on an A380... how was it? That is a serious ePenis rating you've got there. 

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Anonymousx:

Uh oh. I think we've got a nerd fight happening... ;-)

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Jarrod Spiga:

Actually, I haven't been, but I'm booked to go on one in just over a week from now. One of my work colleagues flew one just under two weeks ago. He said that inside, it was just like a 747-400, except if you looked out the window at the wings, they just seemed to go out forever. He also mentioned that you could see air turbulence going over the wings. I'm looking forward to my flight - and hope to get a photo of the entertainment console crashing!

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Tim:

Microsoft should turn the BSOD into a feature. Instead of a boring blue screen, Windows could display a slideshow of adverts for some of Microsoft's other products. Free advertising when the BSOD happens on a giant billboard :)

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Michael B:

What was the point of this article? That Microsoft Windows crashes to often, or that the crash dialogue is unattractive?

If it's the latter, could you have possibly chosen to write about anything more trivial and pointless?

What a waste of space.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Tim:

I have to agree. BSODs are a fact of life and there's no real reason to cane MS because a computer goes down. OK, it's funny seeing the guts behind the glamour when a huge public display curls up its toes, but at least a BSOD is marginally more informative than a spontaneous reboot.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Ben T.:

Is it just me, or are apcmag.com.au articles going downhill? I mean this is sort of pointless, but it's still better than the trash a few weeks ago on Paul Thurott.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Searthon:

uh! that's great idea. I bet they did. Maybe they should put ads of the coming slothy-OS and tell us how creepy and effective its BSOD'll look like...

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Anonymous1:

I think Obi Wan summed it up when he asked 'Who is the more foolish, the fool or the fool who follows him?' So I ask this, if M$ are thick and they have somewhere around 85%+ market share, then what does that say about the market? (In case you're wondering, I run Vista, so I am not some crazed Mac zealot, just an observer of life.)

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

David Webb:

Interesting point, however I must ask your definition of "fool". If it means someone who knows nothing about IT matters, then the market is comprised of 85%+ fools.

Most computer users don't know much about the computer. Believe it or not, it's a fact of life. They want their computer to "just work". Microsoft got into their position in the first place by making an innovative OS. That was in the old days. Now, they have Windows, an OS that is behind the others in most things, but in interoperability with Windows is in the lead. Most users don't want to start up SuSE Linux (for example) and have to worry about how to connect to the network or install Outlook (or learn Evolution), they just want something that works.

Basically, Windows obtains the market share because of their marketing. They may be thick in terms of OS development, but they know how to influence the market: make deals with the manufactures to ensure that all the "dumb users" have Windows as their first impression of a computer.

The market accepts whatever they are told. Microsoft is the company with the loudest voice, therefore their message gets out. However "thick" they are.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

hank:

You summed it up, David. I'm not a professional although I consider myself well beyond the neophyte stage. I taught introductory computer classes in adult education programs for about 15 years.

I would just like my computer to work. Each version of Windows has been hyped as the cure-all for its predecessor.

In the old days of DOS (MS-DOS, TRS-DOS, DR DOS and the rest of them) programs were relatively compace and you knew where the various modules were. Installation was a snap and uninstall was just as simple.

Now with Windows I feel that I'm being interrogated by Homeland Security when I try to install a new program. And when it come times to uninstall, there's the nerve-racking issue that some of the affected files are being used by another program and to delete them may render the other program inoperable.

Please, Bill Gates, just let me use my computer without worrying about the next crash and without being forced into the next Windows upgade. (I know; I could switch to Mac, which I've had to use at my various newspaper jobs, but I'm not comfortable with it).

Now, having loosed that tirade, I must admit that Windows does have some real advantages over DOS when it comes to file handling and file manipulation...

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

The Doctor:

Sadly it never seems to cross anyone that another Star Wars quote also sums up much of M$:
"I have a bad feeling about this."

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

The Penguin (Advanced member):

[quote=The Doctor]Star Wars quote also sums up much of M$:
"I have a bad feeling about this."[/quote]

Oh it does!

11 September 2008, 12:31 AM (1 year ago)report abuse Send to a friend reply

Anonymuos:

How I wish I could sue APC for wasting my time reading this even more than the time wasted when I lost my work and got a BSOD.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Theo:

Apparently you don't get humour. Oh and reading is optional!

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

TonyZ:

Microsoft is in the poo!

It's a bit like Perth; tries to control and suppress everything, staid, too onservative, and boring.

Like Perth, Microsoft needs to loosen up too.

For starters, Microsoft needs to make a faster, reliable, more secure operating system which doesn't need anti-virus software, and treat people with more respect.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

David Johnston:

Actually the car-crash sound was only one of the Macintosh "chimes of death". I think it was first introduced when Apple switched to IBM RISC chips (Power PC). And I think only "old world" (built-in Boot ROM) Macs had the death chime feature (the last of which was the Wallstreet PowerBook but I don't recall its death chime or if it had one at all).

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

AnonAmous:

The only valid reason for the BSOD to still exist is
so events that cause a system halt can be noted as they don't write into the event log.
However in these days of excellent and stable virtualisation
I see no reason why Windows hasn't been rewritten so that the Kernal is little more that a boot engine with just enough drivers etc that the System can boot then have the GUI load in a vitual enviroment where if there is a bad driver or application that causes a crash it goes back to an Operational Boot kernal that can be set to restart Windows upto three times before Halting to a diagnostics page that says something like "This is an administrator console Please contact your administrator or press f8 to login."
Then if you log in as admin you can read the eventlogs etc and start windows in "Exclusion mode" (without what ever casued the issue)

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Elantrix:

Maybe have it designed so that instead of showing the blue screen, have say a windows logo in a more appealing background stating there has been an error in different type of ways such as...
home users "There has been an error, it requires the computer to be restarted. If restarting does not solve this problem, please contact the manufacturer or your a computer technician".
you can see what I mean... i doubt they will understand any technical information and if they do, it can be as simple as checking a check box which will show the technical details below it.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

hank:

Now that's unique. A common sense approach...

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Dan Warne Mummies Boiy:

Biased.
So I have a go at your total waste of time blog, so you don't publish it.
Typical Mac-Dude censorship.
If you can't stand the fire stay out of the kitchen.
Just proves that Dan Warne is an A**hole...

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Anonymous Coward:

Here's the problem - a Kernel Panic results when the system *stops*. How can you 'check a check box' to show technical information when the system is halted and the keyboard/mouse are off?

The short of it? I'd rather have a BSOD than the Apple screen shown above as with the BSOD it gives me a hint (and with a little searching, answer) as to what the problem is.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

/dev/null:

Hardly a problem - it's called a crash kernel; effectively a secondary kernel in which control is passed to in the event that the "real" kernel fails due to a processor exception, fault, etc. Such a kernel needs to be only minimal in hardware support at this point: storage, keyboard and text display (although VGA would be no sweat either these days). Ubuntu is basically doing this for the next release after 7.1 Gutsy.

Windows 2000, maybe NT, and its successors can dump out crash dump files on the file system, log an event in the event log and send a SNMP alert.

29 February 2008, 8:49 PM (2 years ago)report abuse Send to a friend reply

Anonymou:

Or maybe they could just give the BSOD a nice aurora background from vista?

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Reghart:

Wah. Quit complaining about the BSOD...I can give you one very viable reason it exists. JOB SECURITY! Face it, if computers never crashed or BSOD'd many of us wouldn't have a job, myself included. I, for one, enjoy a paycheck.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

jake (User):

i saw a buggerd xbox 360 in big w the outher day it had the rrod (red ring of death and i alos one day pluged in my mp3 player into my laptop and i got the bsod (blue screen of death) but i fixed that with a restart

17 May 2008, 9:38 AM (1 year ago)report abuse Send to a friend reply

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