MSI wins at Computex, but worries about Australian reputation

Bennett Ring23 June 2008, 7:50 AM

Taking out a couple of prestigious Computex awards hasn't gone to MSI's head


If Computex is the hardware world’s equivalent of the Academy Awards, then winning one of its “Best of” awards is like taking home a little golden statues. This year MSI was the No Country for Old Men of the show, taking home a couple of the most prestigious awards.

The new P45 Diamond motherboard and GX620 notebook both won the “Best Choice of Computex Taipei 2008” awards, effectively validating both products as best in class. The high end P45 stood out as an industry leader thanks to its DrMOS chip, Circu-Pipe liquid water cooling system and extensive overclocking options. The GX620’s main claim to fame are its multimedia capabilities, with Dolby accredited surround sound, as well as its unique chassis, with demonstration models at the show having a wood-grain finish. If the Brady Bunch were still around, we’re sure this laptop would take pride of place alongside their wood-panelled station wagon.

We contacted MSI’s Australian Channel Sales and Marketing Manager, Harlem Chiang, after receiving an email announcing the win, who modestly stated “We won something during Computex … beating Asus and Gigabyte …. and everyone else.”  When quizzed on whether the win was a surprise to MSI, Mr Chiang replied that given the company’s prior success at Computex, it wasn’t unforeseen. However, it was interesting to hear Mr Chiang’s belief that “I personally believe the quality of MSI product (Motherboard, VGA, Notebook) has been under-rated in Australia for quite a long time. “ He went on to reiterate that its range of products are “...not inferior to any of our competitors.”

Mr Chiang finished up by stating that the brand has a stronger reputation overseas than it does in Australia, saying that “while enjoying successes from overseas, we will be focus on how to get regain brand awareness/perception and customer’s confidence/satisfaction in Australia.” Considering the above average MSI products APC has tested in the past, hearing this feedback came as something of a surprise. Hopefully the recent win at Computex will go some way to helping MSI regain confidence within the Australian market.


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FostWare (User):

Honestly? MSI always *seem* to be the cheap cousins to Gigabyte and Asus.

Whenever you buy the cheapest whitebox, there's a good chance an MSI mainboard is inside. I think the issue is that MSI does low-cost for the channel effectively, and whenever people think cheap, they think of that cheap MSI mainboard - ignoring the good quality MSI stuff.

24 June 2008, 1:53 AM (1 year ago)report abuse Send to a friend reply

Me In Oz (Cornerstone member):

MSI are one of our main suppliers of hardware and to be thruthful they do suffer alot of call-backs. Mainly originating from their RAM slots. Replacements are slow and dealing with their warranty department is just non-sensical. If you want to improve your image in Australia, hire english speaking support and do QC on every 10 boards instead of every 1000!

24 June 2008, 8:01 AM (1 year ago)report abuse Send to a friend reply

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