Please Father Steve, unlock iPhone video calling

Renai LeMay
09 June 2010, 10:16 AM


There's one thing that stands out from the iPhone 4 launch like a moldy blood orange rotting at the bottom of the fruit bin full of of shiny golden delicious chunks of goodness...


opinion As I cradled a cup of hot chocolate in my cold hands yesterday morning at 3AM and awaited the appearance on stage of smiling Father Steve and his fabulous basket full of magic tricks, I once again asked myself that perennial question.

“Is today the day that Apple actually launches a device that isn’t limited in some arbitrary and ridiculous way from achieving its full capabilities?” I asked myself. “Has Steve finally seen the light and decided to actually trust Apple customers to know how and why to use the products that his incredibly hyped company sells?”

But yet again, I was destined to be disappointed.

I enjoyed the launch of Apple’s iPhone 4 this morning. The company’s latest handset looks in general to be a great iteration of a device that has already revolutionised the mobile phone industry.

HD video recording, better battery life, a better display and better reception, amazing new software features … these are all things that mobile phone customers will welcome from Apple and indeed – probably already expected.

But there was one thing that stood out from the launch like a rotten blood orange smouldering at the bottom of the fruit bin full of of shiny golden delicious chunks of goodness.

I speak, of course, of Apple’s ludicrous claim that it needs to work more with the world’s 3G mobile carriers to get video calling working correctly on their networks. For now, video calling on the iPhone 4 is only allowed if users on both ends of the connection are connected to a Wi-Fi network.

Now I’m sorry if I’m not part of Father Steve’s magical reality distortion field and I’m not drinking enough Kool-Aid. Maybe I’m the loser in the corner who didn’t take enough LSD at the party and can’t quite get high enough to be cool with everyone else.

But forgive me for pointing out that video calling between Wi-Fi networks is hardly the revolutionary concept that Steve made it appear in his once-in-a-lifetime appearance.

One certain community – oh, let’s call them the 521 million users of a little-known application called Skype – have been placing video calls to each other from the comfort of their Wi-Fi networks since January 2006.

Some of us – God forbid!! – have actually had Skype installed on our phones for some time and have been placing video calls for ages. What a phenomenal concept! There are even whole forums on Skype’s site that are devoted to the practice, unholy as it may have been before Father Steve came along to sanctify it!

But even this isn’t the most important point that needs to be made about video calling on the iPhone.

The fact is that Australians have been placing video calls to each other using mobile phones – on mobile phone networks for more than half a decade now. Allow me to introduce as evidence for the prosecution, this article I wrote back in 2005, about how Telstra’s launch of a 3G mobile network would allow customers to place video calls to each other – on that 3G network, to each other’s mobiles.

How revolutionary!

And it gets even better. Telstra unlocked the video calling feature courtesy of a deal to share the network of Hutchison Telecommunications (now part of VHA courtesy of its merger with Vodafone), which had been offering video calling via its ‘3′ brand for some time before the Telstra deal!

Now it is likely that not all of Australia’s mobile phone networks would be able to handle the additional data load if a flood of iPhone 4 owners suddenly started placing stacks of video calls via 3G. I’m pretty damn sure, for example, that Optus’s already strained network would come under increasing pressure, and I’m not too sure how Vodafone’s would cope, given much of its infrastructure was built jointly with Optus.

Likewise, in the US, AT&T’s network would likely be ground down to a screaming halt overnight.

But the fact is that there are mobile phone networks that would probably be fine with some increased video calling over 3G. The Hutchison (‘3′) network would likely deal with it OK, given that 3 customers have been placing video calls for the best part of a decade.

And of course, most of all, Telstra’s Next G network would likely be absolutely fine.

Over the past few months, since I’ve purchased a Telstra Next G USB modem for my laptop, I’ve realised how strong the big T’s network infrastructure truly is. The network never drops out for me, never has slow speeds and never experiences poor signal strength. I’ve never had a problem with it at all.

The fact that Father Steve does not realise the strength of Telstra’s network shows just how US-centric Apple’s strategy is. If 3G video calling doesn’t work on AT&T because the network is a piece of crap, the mantra goes, then 3G video calling should be disabled globally, because everyone should have the same experience.

Odds are that Father Steve doesn’t even know that Telstra exists, or that in Australia, you’re going to get the most reliable performance with your iPhone if you use it on Next G. But he should.

No doubt this time next year, Father Steve will pull 3G video calling out of his magical box of tricks in another 3AM briefing. And Apple fanboys the world over will rejoice that suddenly their hardware can finally be used to its full capabilities.

Until that point, for those crazy people who do want to make 3G video calls from the iPhone 4, no doubt the hackers will shortly swing into gear and provide the option of cracking your golden device open and falling from Steve’s graces as you take a delicious bite of your forbidden unlocked Apple.

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TechHead (New user):

Thanks Renai, once again your way with words has put a smile on my face. It's just a terrible injustice that Mr Job's first name is Steve and not Ted! http://img.thesun.co.uk/multimedia/archive/00422/father-Ted_280_422484a.jpg

09 June 2010, 11:00 AM (2 years ago)report abuse Send to a friend reply

agami (New user):

US centric?
If you were to launch a product, would you want to appeal to a market of 300+ million or 22+ million?
As much as I love this country, we are both blessed and cursed by a low population. The US is still the world's largest consumer economy, even if you were not from there, you'd want to make sure you catered for them.

Unlike plain Wi-Fi based video chat performed through the likes of Skype, Face Time does it from within a a regular cellular network voice call. Seamless to the user it detects and negotiates the capacity for a Wi-Fi based video session and places a 'camera icon in the iPhone ongoing call interface. No switching between applications. That's the difference, that's what they're taking to the standards board.

I guess you slept through Fact Checking 101.

09 June 2010, 12:48 PM (2 years ago)report abuse Send to a friend reply

Tin (User):

Quoting agami:
If you were to launch a product, would you want to appeal to a market of 300+ million or 22+ million?

Or a market of billions worldwide?

09 June 2010, 3:51 PM (2 years ago)report abuse Send to a friend reply

agami (New user):

He was commenting on the 3G bandwidth available with Australian operators. He didn't presume to know how well or poorly do 3G networks perform throughout the rest of the world.

09 June 2010, 4:04 PM (2 years ago)report abuse Send to a friend reply

Tin (User):

So? They're wanting to sell it worldwide still, right? So why limit themselves to 300m when there's billions?
Whether the article is talking about Australia or not is irrelevent - video calls have been going on worldwide for a decade or more, and "Rest of World" is a bigger market than USA.

09 June 2010, 6:28 PM (2 years ago)report abuse Send to a friend reply

agami (New user):

It is very relevant. The issue is that the iPhone 4 Face Time will not in 2010 support video calls over 3G/3.5G cellular networks but rather rely upon the phones at both ends to being connected to Wi-Fi. Renai's particular knicker twister is that just because the US carrier AT&T can't support it, it shouldn't impact us in Australia, because 3G cellular capacity is a known quantity in this country.

Yes, Apple's iPhone market is global. It's not a matter of how long video calls have been a reality but rather the quality and network bandwidth. For all he, you, or I know, the rest of the countries in which the iPhone is sold the carriers there have bandwidth issues too. It's all about known quality and quantity, i.e. cost considerations; Wi-Fi is generally cheaper per kB than 3G cellular data.

The beauty of the Face Time system is that in 2011 it will be able to use 3G cellular networks and continue to use Wi-Fi and apply least cost routing.

09 June 2010, 6:57 PM (2 years ago)report abuse Send to a friend reply

Jakka (New user):

Optus' network is now close to Telstra's standard, with massive increases in capacity and service in most locations.
I recommended to my parents that they purchase Telstra Next G devices, as they travel a lot and would get better coverage. The funny thing is that at their home, and also away at their holiday house up the coast they get poor coverage and need to go outside to make or receive calls. In both locations with Optus I get great 3G data speeds and can make and receive calls indoors.
It goes to show you can't always believe the hype these big companies generate around their products.

09 June 2010, 7:17 PM (2 years ago)report abuse Send to a friend reply

TechHead (New user):

Quoting Jakka:
Optus' network is now close to Telstra's standard, with massive increases in capacity and service in most locations.

Oh how I wish that was true in Melb. Tests I've conducted at the same time and location see Telstra absolutely smash Optus, esp with ping and upload speeds. I realise this is only anecdotal but as a long time Telstra opponent I am coming around, esp since their prices have dropped recently.


10 June 2010, 2:22 PM (2 years ago)report abuse Send to a friend reply

Tin (User):

Quoting TechHead:
Tests I've conducted at the same time and location see Telstra absolutely smash Optus


Out of interest, did you try any other ISPs? Particularly interesting would be Optus based ISPs like Exetel and Internode...

10 June 2010, 2:45 PM (2 years ago)report abuse Send to a friend reply

TechHead (New user):

Quoting Tin:
Out of interest, did you try any other ISPs? Particularly interesting would be Optus based ISPs like Exetel and Internode...

Unfortunately I only had the two modems. I use Internode at home and reckon they're great but couldn't see them being much different to Optus though. I will upload screenshots I took of the Speedtests shortly.




10 June 2010, 11:18 PM (2 years ago)report abuse Send to a friend reply

Dan Warne (Regular user):

That is just not the case... comparing an iPad with an Optus SIM and a Telstra SIM was like chalk and cheese. Yes, Optus 3G is much improved over what it was like a couple of years ago, but it's still nothing like Telstra. On Optus, you sit there waiting for a web page to load for many seconds on the iPad, whereas on Telstra, the page starts appearing a second or two after you go to the address.

10 June 2010, 2:39 PM (2 years ago)report abuse Send to a friend reply

TechHead (New user):

Ok guys, I hope this works. I'm gonna try to post links to the screengrabs of the speed tests I did about 2 weeks ago.

For months I have been so frustrated with laggy page loads, and uploads that failed. Eventually I went a bought a Telstra usb modem for my laptop to replace Optus and decided to compare the two.

Both modems are capable of (theoretically) up to 7.2 Mbps. These are Facebook links but should be public so here we go:

Telstra... http://www.facebook.com/photo.php?pid=606289&l=476304f922&id=1301479651

Optus... http://www.facebook.com/photo.php?pid=606291&l=7a03c9b57f&id=1301479651

Optus service has seemed to degrade significantly for me over the last few months. Going back 6 to 18 months ago I was getting 1.5 - 2.5 Mbps with Optus.

With their supply to other smaller carriers and the massive amount of people jumping on board because of Optus' competitive rates I think they are now maxing out.

Obviously my assumptions are that of a layman - I'm just a guy with a laptop, I don't work in IT or Communications or anything like that, but one thing I do know, what took ages on Optus is now flying with Telstra (they should pay me for this free advertising!).

10 June 2010, 11:53 PM (2 years ago)report abuse Send to a friend reply

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