Oh dear: the sky is falling in at Qantas

Renai LeMay
23 March 2010, 12:12 PM


An evangelist for Lotus Notes software predicts Qantas' decision to move to Microsoft Exchange and Outlook will see its share price fall. Oh dear.


We’re prepared to bet that the Lotus Notes camp wasn’t happy to learn in February that Qantas had decided to switch sides and was now playing for the Exchange team.

But not everyone took the decision lying down … one Keith Brooks from Boca Raton, Florida (Twitter handle: @lotusevangelist) decided to set the record straight. In a post entitled “Qantas outsources their brains too?”, he exhorted revolution:

“Qantas employees, fight this. Not because of Outlook or Notes but because of your job and the precarious nature of where this expense may send your company and thus your job.”

Qantas executive manager of corporate services and technology, David Hall, he said, should pay for the Notes move out of his bonus. But don’t worry, he said. It’s not like Hall will be around for long anyway.

“The average tenure of an executive in your position is 5.3 years so you will be fine before the next huge bill comes back to the company. Especially if you start this process in year 2 of your tenure.”

The change of email suite, he said, would affect the airline’s share price.

“By the way, if you own Qantas shares get ready to sell them. If past histories tell us anything it’s that companies that leave Lotus Notes to Exchange (or some other system) go into free fall for at least a year.

The whole deal, he said, would result in:

“A mess that anyone with some intelligence would look at and question.”

Brooks’ company, Vanessa Brooks, claims to be one of the few Lotus Business Partners in the world dedicated to Lotus infrastructure projects, according to its website, which also states it “wants to earn your respect, one project at a time”. The Lotus enthusiast, also an executive at the SAS Group, according to his LinkedIn profile, finished his article with an attempt to earn that respect from Hall:

Fujitsu, or Mr. Hall, let us help you, contact me so we can show you the error of your ways.

What, we wonder, would Brooks think of the news that Qantas flight attendants are encouraged to use their own personal email — Gmail or Hotmail — for work-related matters?

Oh dear.


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Tin (User):

"If past histories tell us anything it’s that companies that leave Lotus Notes to Exchange (or some other system) go into free fall for at least a year."

Now I can't stand Outlook and Exchange, but I'm fairly sure switching from Lotus to anything else is not a sudden and certain way to reduce share prices. If Lotus Notes was *the* perfect system, everyone would be using it to start with, wouldn't they?

23 March 2010, 12:57 PM (3 years ago)report abuse Send to a friend reply

The Penguin (New user):

Quoting Renai LeMay:
Oh dear: the sky is falling in at Qantas.

At the Qantas Perth Airport Terminal their ceiling did.




23 March 2010, 5:27 PM (3 years ago)report abuse Send to a friend reply

TV Bis (New user):

Finaly Qantas has seen the light!

23 March 2010, 1:15 PM (3 years ago)report abuse Send to a friend reply

Tin (User):

Yes, it would seem that way. They've run straight into the darkness of Exchange.

23 March 2010, 1:57 PM (3 years ago)report abuse Send to a friend reply

apt.pupil (New user):

Quoting Tin:
Yes, it would seem that way. They've run straight into the darkness of Exchange.

very entertaining. As long as their planes dont plummet like their share prices i will be happy




23 March 2010, 3:11 PM (3 years ago)report abuse Send to a friend reply

plutonium210 (User):

"An evangelist for Lotus Notes software predicts ......"

There's the credibility out the window straight away.

23 March 2010, 1:54 PM (3 years ago)report abuse Send to a friend reply

AlexF (New user):

Quoting plutonium210:
There's the credibility out the window straight away.


Not really, he would be less credible if he didn't publicize his agenda.

I think he's right about one thing - top corporate honchos never stick around long enough to deal with the consequences of their policies.

25 March 2010, 1:41 PM (3 years ago)report abuse Send to a friend reply

GerryM (New user):

Must be a new CIO.
Buy shares in the server suppliers who will selling a multiplicity of servers to get the new system up and running and join the long queue of potential exchange technicians that will be required to keep the system going.
Gerry

24 March 2010, 3:24 PM (3 years ago)report abuse Send to a friend reply

Ryan Hothersall (User):

Never mind the shares, I just hope that the next time I am on a Qantas plane that it doesn't fall out of the sky.

A large company like Qantas I would think they would have done their research into which system suits their needs the best.

25 March 2010, 10:33 PM (3 years ago)report abuse Send to a friend reply

Ausman (New user):

As if changing email system will really make much difference at Qantas. Any major change like this has only one winner - Microsoft.

27 March 2010, 1:14 AM (3 years ago)report abuse Send to a friend reply

Anonymousewiuu2945u389 (User):

Oh well. It's not as if I fly Qantas often anyway.

28 March 2010, 3:30 PM (3 years ago)report abuse Send to a friend reply

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