Billion 5200G
Windows XP SP3 is causing Billion 5200G routers to go into a crash and reboot cycle.

Windows XP SP3 causing buggy home routers to crash

Dan Warne07 June 2008, 1:30 PM

Been having problems with your broadband router rebooting unexpectedly? Windows XP SP3 could be the cause -- but isn't actually to blame.


Broadband modem/router maker Billion says XP SP3 has been causing its BiPAC 5200-series routers to go into a constant crash and reboot cycle.

The company has produced firmware upgrades that solve the problem, which relate to a bug in Billion's code, not Microsoft's. It relates to the fact that Microsoft has started issuing "flag 43" as part of DHCP messages to the modem -- something that has been built into the DHCP specification for 11 years, but not actually used in Windows until XP SP 3.

Although Windows XP SP3 has been available for manual download from Microsoft since May 6, it has just hit Windows Update as an automatic upgrade, which will cause unexpected problems for owners of “unpatched” Billion BiPAC 5200 routers, and possibly other brands or models of router.

The affected BiPAC 5200 firmware versions are 2.9.8.x and 2.11.0.x~2.11.33.x.

Firmware is the software that runs your router, and can be upgraded via the router's web interface, accessible by typing the router's address into your web browser (generally 192.168.1.254).

PC Range managing director Raaj Menon said only a few users had reported problems since Microsoft began offering the Windows XP SP3 as a manual download last month. “However, as Microsoft plans to make Windows XP SP3 an automatic upgrade this month, the number of affected routers may increase significantly,” he said.

“We want to let any customers with affected BiPAC 5200 know about this issue so they can download the new firmware in order to avoid experiencing any problems.”

The following links provide access to downloadable firmware that can resolve this Windows XP SP issue:

5200G: http://au.billion.com/downloads/5200G_billion_2_11_38_0_RE0.C29_3_10_5_0.zip

5200N: http://au.billion.com/downloads/5200N_BILLION_2_11_32_1(NRE0_C29)3_10_5_0.zip


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u752181 (New user):

This just gives me more concern and sorrow for the fading journalistic standards at APC. Let's look at alternative headlines that could have been used for this article:

One Model of Router Fails in XP SP3
Billion Router incompatible with XP SP3

Yet we get "Router Crashes Blamed on XP SP3". SP3 was in beta for some time. Why didn't Billion test it? They would have had the opportunity to be part of the test program. I suspect they did test it and knew it had a problem not with SP3 but with standards compliance (hence the firmware patch).

Your headline also seeks to inflame by implying that the problem could apply to all routers. Did we have multiple crashes on 1 router model or multiple crashes on many router models. You cannot tell from your inflammatory headline. We later find out that 1 router model from a small supplier has a problem.

You also fail to investigate specifically why the router failed. Is there some non standard setting which caused it? Is there some other failure by Billion. I mean if one model of router crashes under SP3 and every other router model in the world works, Microsoft gets the blame? Yeah right. What is different with this model from the other Billion models.

All you have done here is publish the press release from Billion where they seek to pass the blame off onto Microsoft for their products failure under SP3. If Micosoft is to blame then why does the router need a firmware upgrade? Why not fix XP or issue a software patch?

You need to get beyong recycling press releases and do some investigation? Find out specifically why the router fails and then publish the results of your investigation.

Do work you can be proud of? I live in hope for the return of the glory days of APC journalistic standards.

10 June 2008, 8:03 PM (1 year ago)report abuse Send to a friend reply

jake (User):

my vista computer has been reseting my router for ages but olny happens wen i go to myspace

14 June 2008, 10:59 AM (1 year ago)report abuse Send to a friend reply

u752181 (New user):

Thanks for listening

16 June 2008, 8:21 PM (1 year ago)report abuse Send to a friend reply

ajaxxxaja (New user):

yea...i just got sp3 on autoupdate..and bam my net started rebooting... i use a netgear router...once i rolled it back to sp2..it worked like a charm...but i forgot to stop the autoupdate...at night it went back and bam again my net con got fudged up again!!!!!

25 June 2008, 2:53 PM (1 year ago)report abuse Send to a friend reply

ajaxxxaja (New user):

trying to do a system restore...sigh

25 June 2008, 3:08 PM (1 year ago)report abuse Send to a friend reply

IanH (New user):

where about do you install it or past it?

08 June 2009, 11:52 AM (9 months ago)report abuse Send to a friend reply

IanH (New user):

where about do you install it or past it?

08 June 2009, 11:59 AM (9 months ago)report abuse Send to a friend reply

IanH (New user):

I just downloaded it and now I need to know where install it or Paste it.. Please help

08 June 2009, 11:59 AM (9 months ago)report abuse Send to a friend reply

Jobejeeb (New user):

I use a netgear antennae and a 2Wire router, and ever since the update from two nights ago, my browsers stopped connecting to the internet along with every other program except for MSN and Skype. I know it has to do with the update because I did a system restore to the day before it updated and now my browsers work fine.

14 June 2009, 3:08 AM (9 months ago)report abuse Send to a friend reply

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