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		<title>APC - Tagged Articles - call centres</title>
		<link>http://apcmag.com/</link>
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			<title>AUDIO: Listen to this Commonwealth Bank scammer</title>
			<link>http://apcmag.com/commonwealth-bank-targeted-in-massive-phishing-scam.htm</link>
			<description><![CDATA[A phishing scam has reached new levels with Commonwealth Bank customers targeted by fake call centres.]]></description>
			<pubDate>Wed, 03 Jun 2009 11:13:27 GMT</pubDate>
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			<title>Symantec leaks credit card data</title>
			<link>http://apcmag.com/symantec-says-credit-card-data-could-have-leaked-from-india.htm</link>
			<description><![CDATA[Did you buy or renew software over the phone from Symantec? Check your statements carefully -- your credit card details may have been leaked by a rogue staffer.]]></description>
			<pubDate>Thu, 26 Mar 2009 15:00:12 GMT</pubDate>
		</item>
		<item>
			<title>Telstra fully computerises directory assistance</title>
			<link>http://apcmag.com/telstra_fully_computerises_directory_assistance.htm</link>
			<description><![CDATA[Did you say "pink squid"? Telstra has introduced a new voice recognition system for directory assistance, which will force callers to do 20 questions with a computer.]]></description>
			<pubDate>Sun, 04 Jan 2009 17:59:09 GMT</pubDate>
		</item>
		<item>
			<title>BigPond: talk to a computer, then the Philippines</title>
			<link>http://apcmag.com/bigpond_talk_to_a_computer_then_the_philippines.htm</link>
			<description><![CDATA[Telstra BigPond customers with technical problems can look forward to talking to a computer for 10 minutes before speaking to someone in the Philippines. ]]></description>
			<pubDate>Thu, 16 Oct 2008 09:09:20 GMT</pubDate>
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