APC - Tagged Articles - Customer service http://apcmag.com/ Telstra complaints skyrocket 240% during the Trujillo years http://apcmag.com/telstra-complaints-skyrocket-240-during-the-trujillo-years.htm Mon, 06 Apr 2009 21:00:52 GMT Internode: your call is more important to us http://apcmag.com/internode_ups_the_ante_in_isp_customer_service.htm Sat, 29 Nov 2008 20:52:38 GMT Comms regulator cracks down on Dodo http://apcmag.com/comms_regulator_cracks_down_on_dodo.htm Thu, 14 Feb 2008 05:59:45 GMT Dodo Internet in complaint crisis http://apcmag.com/dodo_internet_in_complaint_crisis.htm Wed, 07 Nov 2007 05:32:27 GMT Beware of Dodo's "free" broadband http://apcmag.com/beware_of_dodos_free_broadband.htm Fri, 22 Jun 2007 02:36:58 GMT