http://apcmag.com/ APC Magazine covers the latest in computing with a critical, independent eye to help you make the most of your tech dollar. http://apcmag.com//the-dodgy-fine-print-in-optus-new-monster-caps.htm http://apcmag.com//the-dodgy-fine-print-in-optus-new-monster-caps.htm

$680 worth of calls for $49 looks like a great deal, but Optus is again using dodgy fine print to cheat customers.]]> Wed, 06 May 2009 13:17:54 +1000 http://apcmag.com//telstra-complaints-skyrocket-240-during-the-trujillo-years.htm http://apcmag.com//telstra-complaints-skyrocket-240-during-the-trujillo-years.htm

Telstra customers lodge a complaint at a rate of one every six minutes, says the Government’s telecoms ombudsman, while Big Pond beefs have also risen 65% over the last quarter.]]> Mon, 06 Apr 2009 21:12:25 +1000 http://apcmag.com//named_and_shamed_the_most_complainedabout_isps.htm http://apcmag.com//named_and_shamed_the_most_complainedabout_isps.htm

The results are in: the top 10 ISPs in Australia. But they won't exactly be popping champagne corks.]]> Wed, 22 Oct 2008 16:30:29 +1000 http://apcmag.com//comms_regulator_cracks_down_on_dodo.htm http://apcmag.com//comms_regulator_cracks_down_on_dodo.htm

Cut-price ISP Dodo, the subject of ongoing controversy over customer service and billing issues, has been directed to clean up its act by the Australian Communications and Media Authority.]]> Thu, 14 Feb 2008 05:59:45 +1000 http://apcmag.com//dodo_internet_in_complaint_crisis.htm http://apcmag.com//dodo_internet_in_complaint_crisis.htm

Cut-price ISP Dodo is facing a tsunami of customer rage, topping the complaint list at the Telecommunications Industry Ombudsman.]]> Wed, 07 Nov 2007 05:32:27 +1000 http://apcmag.com//beware_of_dodos_free_broadband.htm http://apcmag.com//beware_of_dodos_free_broadband.htm

Cut-price ISP Dodo had some exciting news yesterday: free ADSL2+ broadband! Being jaded sceptics though, we had to ask: what's the catch?]]> Fri, 22 Jun 2007 02:36:58 +1000