Sigmatel audio chip lacks Vista drivers

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James Bannan05 January 2007, 5:43 AM

One of the most common audio chips found in garden variety PCs -- Sigmatel -- doesn't have a Vista driver. Who me? What audio chip? seems to be the response from Sigmatel.UPDATE Sunday 6.45PM |We've found a workaround that will work for some people.


UPDATE | Installing the Sigmatel driver released by Dell didn’t do anything on the Optima Viiv Media Center – either using the Setup or just pointing the driver update wizard to the folder with the actual drivers in them.

Funnily enough, what did eventually get the drivers working was applying the latest Intel chipset and graphics platform drivers. It seems that some Intel-based systems might not respond as expected with Vista’s out of the box drivers.

However, even this didn’t quite work as the device was recognized only as a “High Definition Audio Device”, rather than as a Sigmatel audio device, and only enabled two speakers rather than the actual 5.1 speaker configuration.

What did eventually work was to go to the Intel Download Center and then a driver search under the specific desktop board contained within the Optima – in this case an Intel D945GPM. Although Optima hasn’t release Sigmatel drivers for this system, Intel HAS released Sigmatel audio drivers for this particular motherboard, and they work a treat. They installed straight away with full 5.1 functionality restored. Kudos for Intel!

So, if you’re having trouble with a particular onboard chipset and the system manufacturer hasn’t got anything for you, pop the lid, check out the exact specification of the motherboard and go to THAT manufacturer’s website. You could be in luck.




When does “Vista Ready” not really mean “Vista Ready”? Well, there’s a few circumstances, and if your system has Sigmatel-powered audio, that’s one of them.

While Creative has been roundly criticised for not scheduling final driver for Windows Vista until at least after the release of the Home and Ultimate editions, Sigmatel users are in an even trickier situation.

The Sigmatel STAC92xx HD audio codec is a popular audio system, found on many machines. However, your ability to get support for this under Vista is entirely dependent on the system manufacturer. Because Sigmatel themselves don’t manufacture audio devices, but just the integrated circuits which the manufacturers then use, they don’t provide any sort of driver support directly.

So where does this leave you as a user? Possibly in a nasty situation. Unlike Intel hardware, which manufacturers integrate in all sorts of varieties and for which there are standard drivers available from the Intel site, systems running Sigmatel audio will simply have to wait until the individual manufacturer gets around to it.

One manufacturer which seems a bit ahead of the game is Dell. They have released an audio driver for Windows Vista for the Inspiron E1505 and is available on this page. I downloaded the package and extracted the contents – the embedded driver files are actually signed by Sigmatel, so there’s a potential that these drivers will work for non-Dell systems. My next stop is to install Vista on an Optima Viiv-certified Media Center and see how it goes – stay tuned.

However, it’s ridiculous to have to jump through these sorts of hoops to get the final release of an operating system installed. This is one aspect of Vista’s release which doesn’t seem to have been handled too well – manufacturers waiting for the commercial released to provide full support for their products (like Creative and even Logitech), even though Vista is actually out.

It’s not really Microsoft’s fault -– you can hardly argue that the Vista beta process has been a closed shop. The beta run was so long, it’s hard to forgive any manufacturer which doesn’t have a final release driver ready to go.


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Vico:

i have a dell inspiron 9400 laptop that uses a SIGMATEL STAC 92XX C-Major HD Audio chip and on the dell download site it has vista beta sigmatel drivers ...so i don't really see the problem of them not releasing any drivers (the drivers actually work on the vista RTM) as this article states.

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply

Anonymous:

My Gateway notebook uses the SigmaTel STAC9750 C-Major Audio Chip

I tried the Dell driver with no success so I contacted Gateway Technical Support. They said that they do not have the Vista drivers and could only provide technical support for my product using the operating system that was installed during the intial purchase.

Dell users...count your blessings.

29 February 2008, 8:35 PM (1 year ago)report abuse Send to a friend reply

Charl Davidson:

They can be found on http://driveragent.com/

I downloaded for my Dell and the driver cleaned up all my problems.

29 February 2008, 8:35 PM (1 year ago)report abuse Send to a friend reply

Kermit:

DriverAgent=SPAM! Installs a nasty plugin and after about step 50 or so finally informs you this is a pay service.

29 February 2008, 8:38 PM (1 year ago)report abuse Send to a friend reply

Vinu:

Hi ,

Can someone provide me the link for Sigmatel STAC92xx HD audio codec , thats enables 5.1 channel in Vista Ultimate.

Thanks,
Vinu

Dell XPS M1210 with Intel T5600 C2D 5600 ,1 GB Ram , Nvidia Geforce 7400 Go loaded with Forceware 97.46 WHQL

29 February 2008, 8:29 PM (1 year ago)report abuse Send to a friend reply
29 February 2008, 8:35 PM (1 year ago)report abuse Send to a friend reply

Diane:

After HOURS in chat with DELL support, I still have not resolution. The last time, they did install a new chipset. At the time we did not think it worked but after a power off/ power on, i had sound. Then next time i booted up, it was gone again. If i try to install the DELL sigmatel drivers, it says not compatible. If i then try to install the chipset (Dell R140595) again then power down and back up, then i have sound. But as noted above, the sound is not being identified as sigmatel but just as high definition audio.

Based on the previous info in this post, i guess i need to know my motherboard to try intel's site for info.... but how can i tell what type of motherboard i have?
(i'm only partially PC savy.... )



29 February 2008, 8:31 PM (1 year ago)report abuse Send to a friend reply

Dan Warne:

Diane, try the CPU-Z utility which can usually give you a readout of your motherboard's model number.

http://www.cpuid.com/cpuz.php 



29 February 2008, 8:45 PM (1 year ago)report abuse Send to a friend reply

gene stockero (New user):

i have a dell xps m1530 and changed to high definition from sigmatel audio codec because of an alert from dell and my sound was better before. how do i get this back. i want the sigmatel high definition audio codec back. help! genestockero@yahoo.com

13 October 2008, 5:31 AM (1 year ago)report abuse Send to a friend reply

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