Sting in the tail for Optus prepaid wireless broadband plans

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Paul Wright18 August 2008, 12:01 AM

Optus' new prepaid wireless broadband plans look good on the surface but come with a nasty sting in the tail.

Page 1 - Intro

Optus has launched prepaid, no-contract wireless broadband. But there's a nasty sting in the tail for the deals.

For the once off price of $199, you'll be able to buy a wireless broadband starter kit including a small USB-key-sized modem (Huawei E169) that provides maximum speeds of up to 3.6Mbit/s and a SIM card preloaded with 2GB of usage to be used within thirty days.

Recharge vouchers can then be bought in lots of $30 for 2 GB, $40 for 3 GB and $50 for 5 GB which extend the network access time by a further 30 days, or $70 for 6 GB with a two month expiry.

The big catch in the fine print is that usage is metered in 10MB blocks, meaning the deal strongly disadvantages people who only log on for a few minutes to download their emails. In such an instance, you'll be billed 10MB of your allowance. That means a 1GB usage allowance could be gobbled up in 100 small accesses of the network throughout the month.

With this ridiculous billing scheme, suddenly, 1GB doesn't look so great (unless you're using the service to download TV shows, in which case you might be able to get some value out of it... but it seems nonsensical that a mobile telco would set up a billing structure that encourages large file downloads over its mobile network.)

More information about the offers can be seen on the scanned product brochure and the associated terms and conditions on the next page of this article.

This new modem is compatible with the upcoming 900mhz Optus 3G Network, in addition to the existing 2100MHz 3G network

Each service is provided with an email address and web space like a standard ISP, but without the monthly paper bill. You can recharge to a maximum of 10 GB prepaid usage. A SIM-only connection kit is also available for people who wish to bring their own modem or device (laptop, or phone perhaps) to the prepaid offering, or who may wish to re-use a device disconnected by previous customer.

For users who may wish to explore other non contract offers without Optus' ridiculous 10MB-block billing, Dick Smith sells a "no contract" version of the Three wireless broadband modem for a cheaper $149.00 price tag.

The Dick Smith Three deal is a rolling postpaid offer, so it requires the customer to signup and be credit checked by Three over the phone after they've bought the device, but they are free to quit the service at any time without penalty.

Monthly plans start from $29.00 for 3GB of usage, without Optus' evil 10MB billing increments, but on the other hand, levies roaming fees of $1.65 per MB if you fall outside Three coverage and need to use the Telstra network.

Telstra also offers wireless broadband on its Next G network for both prepaid and post-paid mobile customers, but at its normal sky high prices: $89 for 1 GB on prepaid/post-paid and $119 for 3GB on a post-paid connection with smaller bundles of 300MB and below available on prepaid and post-paid offers.

Continue to page 2: The leaked Optus brochure
Page 1 Intro
Page 2 The leaked Optus brochure


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Discosis (User):

Optus successfully manages to shoot itself in the foot again; film at 11.

18 August 2008, 2:06 AM (1 year ago)report abuse Send to a friend reply

agami (User):

For years Australian telco execs have been scratching their heads bemused over the puzzling nature of the mobile data user "Why won't they use the mobile data products? They introduce "generous" monthly data inclusions with the "arm and a leg" costs once past the inclusions and they still wondered why they weren't making big bucks from mobile data.

Enter Optus with the "use it or loose it" method. You'll pre-pay for the data you'll never use; Perfect!

18 August 2008, 10:43 AM (1 year ago)report abuse Send to a friend reply

MattZilla (New user):

Maybe you could add the rest of "the fine print" in the article to be fair, rather than sensational.

It states verbatim
"usage counted in 10mb increments or part thereof and includes both uploads and downloads. First 30mb per day charged at 10mb. "

This suggests to me the first 30mb a day is rated as 10mb, which would be good for checking emails etc as you suggested in your article here, rather than "gobbling" up the usage. Being that the smallest plan of 2GB has only 30 days to use it in anyway, if you dont use it, it will expire. That means you would have to use 65mb a day on the 2GB plan to be getting full value out of it.

Personally, I think it would be nice to see data lasting at least 3 months before expiring rather than such a short period however.

18 August 2008, 1:02 PM (1 year ago)report abuse Send to a friend reply

swannie (New user):

I have read the article about optus prepaid and I think it still is a lot more cheaper than telstra's prices. I am paying $35.00 for only 10 hrs with them. i don't even get 1 GB in total usage. i am certainly thinking about getting optus prepaid. i know that I would still be getting a better deal with them than staying with telstra

27 August 2008, 10:36 AM (1 year ago)report abuse Send to a friend reply

Travelling man (New user):

In true Aussie style people are bagging optus's Pre paid wireless broadband because of the "doesn't suit me" attitude. Consider those who already have ADSL or cable at home and just want to have access on "the laptop" when they travel. Optus pre paid wireless seems perfect for this because you only have to pay for those times while you are away instead of having to pay every month for a second access.

From Travelinman
NSW

24 September 2008, 10:02 AM (1 year ago)report abuse Send to a friend reply

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