Telstra tech chief throws the book at Google Docs

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Renai LeMay18 March 2010, 2:55 PM

The notebook that is! Telstra's Hugh Bradlow says he will throw his laptop at anyone who tries to make him use Google Docs.


Telstra chief information officer John McInerney today said the telco was making increasing use of cloud computing technologies to support the work of its internal staff.

But it doesn’t appear as if the nation’s largest telco will follow its much smaller cousin AAPT and go so far as to adopt Google’s cloud-based email and office suite across its operations.

In November 2009 AAPT revealed it would use Google Apps for its more than 1,300 staff, saying it was more of a philosophical decision than a technical one.

McInerney didn’t directly say that Telstra wouldn’t adopt Google’s technology for its staff when asked about the issue at a press conference held by the telco today – but he and Telstra chief technology officer Hugh Bradlow appeared to back away from the offering.

When he moved data into a public cloud offering, “I’ve got to be very very careful,” said McInerney. Bradlow then quipped – “If he imposes Google Docs on me, I’ll throw my laptop at him,” to laughter from the assembled press corps.

There is currently a sizeable level of hype about other internal corporate communications tools such as Yammer, Sharepoint and Wikis. But McInerney said he still saw email as a key collaboration tool and would continue to build it out as an asset within Telstra.

In general, McInerney said Telstra workers were increasingly using cloud-based solutions – especially on the road with laptops connected to the telco’s Next G mobile broadband network. He gave the example of documentation stored online or development testing.

Asked what he thought about the argument that some less critical workers on the edges of organizations could be serviced with cloud computing offerings, McInerney said he would use commodity play infrastructure to support a “commodity play” situation.

The CIO said it was tough to get a definition of cloud computing – there were probably “30 definitions” out there, he said. “If I asked myself and Hugh about cloud computing, we would get a different definition. And we often do talk about that,” he said.

“Yes, but mine would be right,” joked Bradlow.

Telstra acting chief operations officer Michael Rocca backed the benefits that the company’s staff had obtained from using their laptops to do work on the road using Next G. “It’s been one of the biggest enablers of productivity improvement,” he said.

LTE trials
Also at the press conference, Telstra revealed some details of its ongoing plans to increase the robustness and speed of that mobile network.

In May the company will begin trials of the Long Term Evolution technology that is viewed as a long-term migration path for its current HSPA+ network. The company will partner with Ericsson, which built Next G, as well as Nokia Siemens Networks and Chinese challenger vendor Huawei on the trials, which will run for three to six months.

“LTE is globally acknowledged as the dominant next generation technology for mobile technology. It will be an important evolution for the Next G network in due course because it will give consumers access to higher speeds while giving Telstra the capacity to serve an increasing number of customers and support an even wider range of applications,” Rocca said.

Telstra’s executive director of wireless Mike Wright described LTE as “the ultimate technology” and said trials would take place using the Australian Communications and Media Authority-approved 2.6GHz spectrum and the 1.8GHz spectrum.

Telstra’s current roadmap has it upgrading Next G to theoretical speeds of 84Mbps through 2011 and 168Mbps in the 2012/2013 timeframe, through the implementation of the Multi-Carrier HSPA and MIMO technologies.

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agami (User):

Thanks for showing us how out of date you are. Cloud managed services and cloud computing are responsible for the growth in connectivity bandwidth demand, something I hear Telstra "dabbles in".

Yes, most of the aforementioned cloud based offerings are in the US and as such make Australian CEO's, CFO's, and CIO's a bit nervous. But as far as I'm concerned none of you get the right to be nervous or make statements about throwing notebooks at people. Especially those in the telco space.

Every C level telco exec in this country should ask themselves this question; Why is it less expensive to host a server in a US data centre with content on it produced by Australians in Australia for consumption by Australians in Australia. If your answer isn't 'Greed' then you didn't ask it right.

18 March 2010, 7:58 PM (4 months ago)report abuse Send to a friend reply

Raindog (Cornerstone member):

Quoting agami:
But as far as I'm concerned none of you get the right to be nervous or make statements about throwing notebooks at people. Especially those in the telco space.

I've worked in a variety of technology environments for years, and can affirm that at least 80% of the people I must deal will engender similar desires within me to launch hardware in their general direction.


18 March 2010, 11:15 PM (4 months ago)report abuse Send to a friend reply

dateman (User):

He would rather throw his money at Microsoft...

19 March 2010, 11:08 AM (4 months ago)report abuse Send to a friend reply

Phred (User):

Quoting dateman:
rather throw his money at Microsoft...


Yes and no, but considering the size of Telstra compared to the cost of retraining the staff on how to use a new product and then supporting it, the benifits of staying with Microsoft products become all the more clearer.

19 March 2010, 2:29 PM (4 months ago)report abuse Send to a friend reply

agami (User):

Quoting Phred:
considering the size of Telstra

Size schmize. The telco giant is extremely departmentalised and compartmentalised. Telstra is an ICT whore, they use everything and anything to some degree. If I were an employee at Telstra within the division Mr Barlow is in, I'd go out of my way to make sure he uses Google docs. I'd even organise an office pool to make it interesting. That's how much I hate anti-progress statements like this.


19 March 2010, 4:14 PM (4 months ago)report abuse Send to a friend reply

Anonymousewiuu2945u389 (Cornerstone member):

Until there's another office suite available that's actually got the graphics capabilities of MS Office 07 (besides iWork), I'm staying where I am.

20 March 2010, 11:17 AM (4 months ago)report abuse Send to a friend reply

Ausman (User):

Telstra and Microsoft are lovers and are addicted to each other. Usually the people at the top of the company (incl the CIO) are the least technical and cast their deciding vote based on glossy brochures, private presentations, free dinners and golf trips.

22 March 2010, 1:55 AM (4 months ago)report abuse Send to a friend reply

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