Telstra hits Optus with iPhone legal threat

Dan Warne12 June 2008, 6:27 PM

Telstra has threatened Optus with legal action over its claims that the iPhone will be able to use Optus' upcoming HSDPA network with 98% coverage.


Telstra took issue with the following paragraph of a media announcement from Optus about the iPhone: Optus CEO Paul O'Sullivan said, "With Optus, more iPhone users can enjoy 3G services as we expand our network to 96 percent of the population by December 2008 and 98 percent by December 2009. We look forward to providing our unique services and content to consumers and business customers via this outstanding handset.”

“Just this week Singtel Optus’ CEO was claiming a new mobile would operate on its proposed 3G network but failed to mention it was on the wrong frequency. It’s like someone claiming they can get cable TV without a cable," said Telstra spokesman Peter Taylor.

“It’s important that consumers understand when they are choosing their mobiles that some of these new phones simply won’t work properly on other frequencies like 900,” Peter Taylor, Telstra spokesman.

Telstra said that it considers Optus' coverage claims a breach of the Trade Practices Act, amounting to a false representation about quality of service.

Telstra has a lot of experience with this very problem, which is no doubt why it is particularly sore about the issue. Its Next G network runs only on the non-standard 850MHz frequency, which initially caused problems with supply of phones. Mobile handset market leader Nokia was unable to supply a compatible handset for months after the launch of the Next G network, causing much angst and embarrassment to Telstra and Nokia executives at the time.

However, for once, Telstra is making a point that is very beneficial to consumers. The truth is that any customer buying an iPhone through Optus or Vodafone will only be able to use the Optus/Vodafone shared 3G network, which runs on the 2100MHz range. These networks have very limited coverage — major metropolitan areas and some regional centres, but nothing like the blanket coverage of Optus and Vodafone's two separate 900MHz HSDPA networks.

Finally, Telstra dropped a strong hint that it may still sell the iPhone. " "Telstra is the market leader in mobiles and we aim to stay that way, so while not commenting on iPhone or our plans specifically, watch this space.”

The iPhone is compatible with the 850MHz frequency used by Telstra's Next G network, which means that if Telstra does offer it, it would be the only operator to offer the iPhone with blanket national HSDPA coverage.

Whether Telstra offers it at a price anyone can afford remains to be seen, of course. Other Next G services are routinely two to three times more expensive than similar competing services. Telstra justified a round of Next G price increases at once stage by saying, "If you want to travel first class, you'll be prepared to pay more."


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Tin (Regular user):

For once Telstra is making a valid argument... Scary.

12 June 2008, 8:48 PM (1 year ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

A correct fact or two does not make any argument from Telstra Valid. They may be market leaders at purveying imaginary coverage and imaginary benefits even imaginary customer service, but validity will never be a Telstra grace.

12 June 2008, 11:49 PM (1 year ago)report abuse Send to a friend reply

rtg159 (New user):

rainpuppy love that self portrait. explains a lot of your comments lol. are you QRious? qrious.com.au

19 June 2008, 9:31 PM (1 year ago)report abuse Send to a friend reply

rtg159 (New user):

rainpuppy love that self portrait. explains a lot of your comments lol. are you QRious? qrious.com.au

19 June 2008, 9:32 PM (1 year ago)report abuse Send to a friend reply

Raindog (Senior Forumologist):

I'm curious why you have such trouble with something as simple as a submit button, and equally curious why you'd think I might want to click on a link of a site run by a Telstra paid advertising company.
So no, I am not curious enough to click on the link. Sorry.

28 June 2008, 6:42 PM (1 year ago)report abuse Send to a friend reply

blitzzing (New user):

I would have thought Optus is correct with their statement since on the apple.com website it says they support 850MHz and 900MHz frequencies.

13 June 2008, 1:23 AM (1 year ago)report abuse Send to a friend reply

Dan Warne (Administrator):

No, it supports 900MHz only for 2G -- GPRS and EDGE. For HSDPA, it only supports 850/1900/2100MHz.

From Apple's specs page:

# UMTS/HSDPA (850, 1900, 2100 MHz)
# GSM/EDGE (850, 900, 1800, 1900 MHz)

http://www.apple.com/au/iphone/specs.html

13 June 2008, 9:55 AM (1 year ago)report abuse Send to a friend reply

Tin (Regular user):

The question has to be asked though... Is it a hardware limitation, or is it upgradeable by software? Perhaps by next month it will support 900MHz HSDPA (I'm not getting my hopes up though)
Or perhaps it may even be a limitation of the understanding of the person who wrote that spec sheet.

13 June 2008, 2:36 PM (1 year ago)report abuse Send to a friend reply

Dan Warne (Administrator):

Nah, radio frequencies supported by a phone are very much built into the chipsets. Software upgradeable radios are the holy grail the industry has been working towards, but it's not really happening yet.

13 June 2008, 3:27 PM (1 year ago)report abuse Send to a friend reply

rtg159 (New user):

Thanks so much for this article Dan. Me and a couple of friends were going to buy some phones off optus but we want APPLE phones not LEMONS. What will those sneaky little singaporeans get upto next? and what is that qrious.com.au thing on about?

19 June 2008, 9:38 PM (1 year ago)report abuse Send to a friend reply

Nikki (New user):

Be interesting to see what Telstra's "watch this space" is about.

Aren't Optus and Vodafone are planning to have their own HSDPA networks (comparable to NextG) by year end?

Bring it on I say. Competition is healthy

24 June 2008, 1:17 PM (1 year ago)report abuse Send to a friend reply

Nikki (New user):

And here is the Telstra "watch this space" update. they have listed their prices for the iPhone launch next month:
http://news.ninemsn.com.au/article.aspx?id=589350


01 July 2008, 9:58 AM (1 year ago)report abuse Send to a friend reply

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