Telstra launches Unplanned Broadband

Dan Warne09 October 2007, 3:55 AM

No, Telstra's unplanned broadband is not what happens when its senior management team forgets to use protection: it's a new wireless broadband service available on a prepaid basis.


Unplanned broadband: prepaid customers can now connect to the net via their Next G mobileUnplanned broadband: prepaid customers can now connect to the net via their Next G mobile
No, Telstra's unplanned broadband is not what happens when its senior management team forgets to use protection: it's a new wireless broadband service available on a prepaid basis.

Telstra is marketing the "browse plus packs" as a convenience for anyone with a prepaid Next G mobile phone.

The idea is that rather than paying for a wireless broadband service at expensive monthly rates, you can simply pay for it when you need it by hooking your prepaid Next G phone up to your laptop via USB.

Like everything to do with Next G, the pricing is expensive, but at least it is mitigated by the fact that you don't have to keep on paying for it when you're not using it.

Plans start from $5 for 5MB (that's about enough data for a single web browsing or email session lasting perhaps 10 minutes or so) and range through $10 for 20MB, $29 for 80MB and $59 for 200MB.

A Telstra website has a tutorial on how it works: essentially, you have to navigate through the Telstra menus on your Next G handset and go to the "my prepaid" menu, then "plus packs". You then have to select the size of the pack you need -- bearing in mind that if you go over the prepaid allowance, you'll be charged at $2 per megabyte, which could get expensive very quickly.

The prepaid data allowance lasts for 30 days (or until the credit on your prepaid voucher runs out.)

The deal is only available to Windows users -- Telstra has not got Mac-compatible software for its Next G handsets.

Telstra recently upgraded its Next G network to offer speeds of up to 7.2Mbit/s -- but only to people using a laptop data card or USB adaptor. The speed available to prepaid customers using their mobile phone connected to a laptop will typically be 550Kbit/s - 1.5Mbit/s, according to Telstra.

The prepaid deal will particularly appeal to business travellers and may put pressure on hotels to drop their $30 per day in-room broadband rates. Travellers staying at a hotel could pick up a prepaid Telstra phone at an airport and use the prepaid data packs for the duration of their stay (though, admittedly, a 200MB allowance for $59 would be spread thin for a stay longer than two days.)

Telstra says the deal is ideal for Facebook junkies wanting to get a fix when they're out and about, people desperate to book concert tickets, or researching a weekend away on a lunch break.

Both Optus and Vodafone say they are looking at product offerings that will compete with Telstra's prepaid wireless broadband service.


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Craig:

Like all of Tel$tra's initiatives... It's expensive!

If you are going to use anymore than 200Mb (which is nothing really) then you might as well pay a monthly fee and be done with it. 200Mb will go in no time if you are not careful!

Well done Tel$tra! What other 'amazing' initiatives do you have rip people off?

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Anonymous343:

YOU HAVE TO BE JOKING?

Telstra are a DISGRACE.

I can't WAIT till the competition come in and roll out WiMAX over the country.

Anybody who's stupid enough to pay such ridiculous fees for such pathetic quotas, deserves to lose all their money.

LastG can achieve speeds of up to 7.22mbps? Good luck, I've yet to see it... and if you did, you'd have already blown your measly quota!

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

swordfishBob:

As far as casual prepaid plans go, this shows Telstra as similar to a lot of international carriers. Some do have much cheaper prepaid plans, but many don't.
See http://prepaid-wireless-internet-access.wetpaint.com/ and click on a few countries & telcos.

No I wouldn't call it cheap, but this is hardly cause for singling out Telstra for namecalling. It's about CASUAL use - people who don't want a monthly fee because they won't be here next month, or might be travelling Australia in a blue combi, and going home to their ADSL a few weeks later.

If this triggers Optus and Voda to do something similar, even better.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

SomeRandom:

200MB buys me about four hours of browsing. There's no way in hell I'm selling my kidneys to pay for that.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Grant:

At least they have something prepaid unlike other providers and it also works outside of Metro areas. If people see the value in it they can use if they don't than they don't have to. I can hardly see how it is a "rip off". They are dearer than other providers in some respects but no other provider gives anywhere near the coverage and you won't ever pay for roaming to somebody elses network.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Anon:

Whats most interesting is the excess usage charges on a pre-paid plan...

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Beakon:

It's better than nothing Craig! Vodafone, Optus, Virgin, whoever - no other carrier offers a similar service. When or if they do, as the article suggests they may, they won't have a national 3G network, just a limited network in parts of the major capital cities.

This is a good thing, because nothing else similar exists!

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Spazzie:

200Mb for $59 bucks can go a long way if you use a text based browser such as lynx.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Peter Ortner:

I'd say that this service is pretty useless for anything other than casual browsing. The telstra.internet service does not give you a real-world IP, and I had issues with mail not working. On Optus' internet APN, everything works perfectly. At $5.50/MB, it's even more expensive than Telstra, so it'd better work!

I don't see why the service wouldn't work with a Mac (or Linux, Solaris, etc etc) with appropriate hardwar. It seems Telstra, yet again, can't be bothered supporting Mac users.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

normaluser:

After read through this article, my hyperthesis is proved that TELSTRA is TELSTRA, always for money.nothing is attractive there!!!

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

tin:

The first few paragraphs almost saw me heading over to the Telstra site to defect from Optus...
But as usual, Telstra have come close to meeting my needs, but then darted away at the last minute with the details of the plan.

I guess now the big question is "which will come first... Optus 3G or sensible plans from Telstra?".

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

vicdun:

Yes it is expensive but it be good if you only need to
get emails or tranfer files when needed and if it is
only going to be used once or twice even its cheaper than going full on acount.
I would say it probly used more by ppl that only need internet for weekend trips.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Reflux:

Trust Telstra to get your hopes up and then stomp you in the face. Well done morons.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

john aa:

its not prepaid

its to lull you into a false sense of safety
(prepaid, so when I use it all up no more charges)
as apposed to

"bearing in mind that if you go over the prepaid allowance, you'll be charged at $2 per megabyte, which could get expensive very quickly"

prepaid should mean no extra downloads until topped up again
atleast then people could count on no nasty surprise bills




29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Garry:

I saw the Browse Plus packs when Next G launched prepaid some months ago. The problem at the moment is that you cannot by a Next G starter pack containing a SIM to access the Next G network. The only way you can get onto Next G prepaid is that you have buy a Next G Prepaid phone pack. So if you have a compatible Next G device then your only option is to buy a Prepaid phone pack.

Telstra stores have no idea when Telstra plans to release Next G starter packs.


29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Sydney Lawrence:

Craig... Your problem and agenda are a bit obvious mate. Your problem is of course Telstra (whom I expect you are in opposition) and naturally in desperation hope to damage Telstra by your Post.

If it is a fact that Telstra and their charges and service are so bad how is it that they are Australia's favourite and best supported Telcom and opponents are so hard pressed to compete.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Craig:

Sorry Sydney, I believe you may need to do some more research on this. The reason they are, how you (and Tel$tra say) they are Australia's favourite and best supported Telcom is because they own the vast majority of the telecommunications infrastructure.

I was with another Telco, yet wanted broadband and was told by Tel$tra that I probably won't be able to get it because I live too far away from the exchange. I know this is rubbish because I have done my research. Anyway, I left this other Telco to go with Tel$tra and low and behold, I get told "Oh by the way, do you want broadband? You can get decent speeds because you are within the distance limit".. sounds great. Catch was I had to sign up to a 24 month contract, paying some ridiculously high amount per month for a low monthly quota, not too mention have UPLOADS counted towards my limit!

Tel$tra also suck in the "mum and dad" user's who think (like you do) "Telstra is Australia's favourite and best supported Telco so we will go with them".

In term's of mobile phone plans, I think they are great. I love the coverage and don't mind paying that little extra each month for it. But in terms of broadband deals they are far, far behind the competition but because of their almost monopolised infrastructure, they continue to flourish.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

matt:

and service are so bad how is it that they are Australia's favourite and best supported Telcom and opponents are so hard pressed to compete.

That's because telstra has a monopoly. It can charge what it likes because it owns most of the telecommunications infrastructure in Australia, which, by the way, was paid for by tax payers. Are you by chance on telstra's payroll?

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Bannor:

Telstra is well supported because too many people know no better and fall victim to BigPond saturation advertising.

Favourite? Have you ever checked Whirlpool forums? People there actually have some idea and their opinions on Telstra reflect that.

Telstra/Bigpond pricing is appalling. They constantly bemoan their loss of a monopoly yet fail to do anything about it (like competitive pricing).

Bring on the Opel network.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

raindog:

Whirlpool forums are riddled with Telstra apologists masquerading as private citizens pumping the NWAT line for all it's worth. Their sole purpose is to muddy the waters and stifle any non Telstra comment.

The reality is that most of use are capable of telling sheep from goats and no amount of FUD from any of the the other paid and unpaid pro Telstra media will change the facts.

Vastly overpriced, under-performing product, served up by a corporate bully who sees a customer as nothing but an income source to be stripped.

You should have dumped those shares long before now Sydney, no amount of public relations mischief will ever get your share price back to T2 buy price levels. Australian public is just not that gullible.



29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Scott:

Ha! You obviously don't deal with their customers, who think nothing of the sort. As for good customer service, I've got to sort out crap all the bloody time from the morons who work in customer service and who are interested in nothing more than sales. Have a look at brand surveys and see where Telstra sits, very near the bottom last time I looked. Bigpond has the second most TIO complaints, following only Dodo, who do make Telstra look respectable. It's not about damaging Telstra, it's about competing. And all I want is Telstra to compete. Stop offering $200 worth of cap calls for $49 bucks when everyone else is offering #300+, increase your download allowances for bigpond, 200 and 400 mb are just not sufficient to use a broadband service with, and not when you are charging prices that equivalent with twice the speed and 10x the downloads of other providers.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Parralegend:

This is a joke, the infrastructure has been here to do this for a few years and thats the best offering they can give?? Why don't you just write a blank check to telstra if your stupid enough to get into this.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Timeline:

The Next G Network turned 1 year old less than a week ago, not sure if that qualifies as "Years"...



29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Havoc911:

Just because Next G turned 1 year old less than a week ago, doesn't mean that they've only had the infrastructure for a year and a week. There has been a possibility to provide these services for years, and of course now that Telstra is finally joining us in the 21st century, they feel a compulsive need to charge utterly ridiculous amounts of money for what qualifies as a basic service these days?

I like a joke as much as the next person Telstra, but I think this one's getting a bit old...

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Haz:

Telstra owns a monopoly thats the only reason they own lots of the telecomunications network and why other companies can't afford to put high prices on everything like them. The government should have not sold a monopoly like that a way to a private industry. The only reason they sold it is so they wouldn't have to take the blame for telstra's failings and can just say it's the private companies fault. Where I live we can't get optus broadband leaving us really only with telsra. One day I went over limit for the month. The first of next month happened to be a public holiday, I only got fast speeds back on the 2nd day of that month because they couldn't be stuffed to pay workers more to come in. Now we can't vote the government out for crap internet because they sold it off.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

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