Telstra pushes Next G as bigger and faster, but stays mum on cheaper

Angus Kidman15 October 2007, 1:25 PM

Telstra says the coverage of its Next G network is now equivalent to CDMA, but the telco dominator isn't talking signal strength or price cuts just yet.


Telstra has declared that Next G's range now officially outstrips its older CDMA system and it plans to push ahead with a January 28 switch-off, but it remains conspicuously quiet on the still controversial subjects of price and signal strength.

A cheerful press release from Telstra released today decrees that Next G, first rolled out a year ago, is now "bigger, better and faster" than CDMA. While CDMA service is available to 98% of the population, Next G has now risen to 98.9%, according to new Telstra research.

"The Next G network now covers 25 per cent more territory than the published coverage of the old CDMA network, has nearly 75 per cent more towers, offers speeds up to five times faster, and roams to more than 160 extra countries for voice and SMS," executive director of Telstra Wireless Mike Wright boasted. (Those extra 160 countries aren't available at Next G speeds, we might note, but that's a side issue for now.)

Telstra has backed up that claim with a research project in which some Telstra and Ericsson staffers got to drive 120,000 kilometres while testing the network, collecting 500 gigabytes of performance data -- a bit like the Leyland Brothers, but with hard drives instead of marsupials.

That in turn has led to a plethora of statistics, though not all of them are quite what they seem. For instance, the fact that Next G has 6,000 tower sites compared to CDMA's 3,480 might sound impressive. However, given that Telstra has also boasted in the past that Next G can achieve ranges of up to 200 kilometres, one might have assumed fewer towers would actually be a better boasting point.

Despite such quibbles, the central message from Club Sol is clear: Next G is at least as available as CDMA, and as such, Telstra plans to switch off its CDMA network on January 28, a handy date for ensuring plenty of mobile phone sales this Christmas. Many consumers already seem to be convinced; in August, Telstra announced there were more Next G than CDMA customers on its network.

What does it mean?

Like many activities associated with Telstra, much of the attention surrounding Next G has focused on the regulatory soap opera surrounding it rather than the actual network and its associated services. Admittedly, the twists and turns are improbable enough to keep even a Days Of Our Lives head writer happy.

Senator Helen Coonan -- Telstra's traditional arch-enemy in matters regulatory -- stepped aside from making the decision on CDMA's future when Telstra decided to sue her over the awarding of a separate broadband data network building contract to the rival OPEL consortium.

It was Coonan's nominee, Attorney-General Philip Ruddock, who decreed in September that Telstra would have to demonstrate that Next G's coverage outstripped that of CDMA before there could be any question of switching the latter (and its associated expensive maintenance) off.

That's what today's document seeks to demonstrate, but the drama doesn't end there. Is Telstra's release of the new data tied in any way to the fact that it recently had that court action against Coonan dismissed? Or is it instead obscurely linked to the recently announced Federal election, in which both political camps seem determined to make broadband some sort of key issue regardless of whether the electorate would rather talk about hospitals?

The soap opera might be entertaining, but for the average rural user, there will be two more pressing questions: does Next G offer a better service than CDMA, and how much does it cost? Telstra's very keen to emphasise its belief that in service terms, there's no comparison. "The time is right for our customers still connected to CDMA to make the move to the Next G network, with the confidence they are choosing a bigger, better and faster mobile network that is growing all the time," Wright said.

Of course, back in 1999 when CDMA was the new kid on the block, rather similar claims were being made for it relative to the analogue network. ""At the completion of the extensive network rollout during 2000, Telstra CDMA will achieve coverage delivered to more Australians than any other cellular mobile technology," Dick Simpson, who headed up wireless at the time, boasted.

More signal, more money

But back to the future. One common complaint about Next G from regional customers is that while signals might theoretically travel faster, they also drop out more frequently.

Telstra's statement today says that Next G achieved call drop figures of under one per cent within 10 months, a level which CDMA took six years to reach. Given that CDMA was launched in 1999, however, that leaves an open question as to what's happened to network performance since 2005, when that six year milestone was reached. If it's got better, then the gap is wider than we're being led to believe. If it's got worse, Telstra's hardly been taking care of its regional customers.

In any event, a much more fundamental problem for most consumers is price. Telstra likes to brag about the extra facilities that Next G offers, but for the standard user who doesn't want features like video calling, there's no cheap exit once CDMA gets the chop.

For instance, the first CDMA prepaid handheld package, launched in November 1999, cost $99 for a handset with $35 of credit. The first Next G prepaid handheld package, which debuted in May, charged $249 for the cheapest handset. Apparently, the cost drops due to competition that everyone (sometime enemy the government included) likes to brag about have passed this section of the market by.


Post your comment



Comments

RSS feed Email alert

Rod:

Before anyone starts to give Telstra a mouthfull about NextG all i can say is try it for yourself and you will be suprise about the service and speed. I have tried all mobile phone company's and no one can give me better service and coverage than Telstra's Next G.
on ya Telstra.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Michael:

I totally agree Rod. Its also much better than the previous 3g service I had. I have used my hand set in buildings, and out in country areas and it has never lost the signal once. I cant see why anyone would complain about this service after using it for a little while. Keep up the good work Telstra.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

dfgdfgdfg:

well thats all good to say fella's, but there is no way in hell I could afford NextG in comparison to other carriers. Maybe if they priced the service a little more realistically, they would get my business back.


29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Scott:

The service is nowhere near as good. I deal with people who don't get in building coverage frequently, and it's because of the poor signal strength. I'm told it'll get better when CDMA is switched off, and it better. Right now, Telstra's respons to people with coverage issues is a patch cable, an antenna plugged into the phone basically. Makes a mockery of the word mobile in "Telstra mobile" doesn't it.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Dave:

Have you submitted a "Blackspot report"??
http://www.telstra.com.au/mobile/help/blackspot/blackspot.cfm

I did as near my home there was patchy NextG coverage. 3 weeks was all it took to get it fixed - once they were told about it.

Rock-solid coverage everywhere I go now.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Geoff Nerk:

And pigs fly! NextG doesn't work! I've used CDMA at my home on the mid north coast of NSW since late 2001. NextG phones do not work here, end of story. I constantly get brochures, sms's and phone calls exhorting me to switch to NextG. To what purpose when it doesn't work here?
Come the closure of the CDMA network I will be buying a prepaid from a competitor and my two CDMA phones will be dropped in the bin. That will be a loss of a minimum of $90 a month to Telstra. On top of that I will be closing my Bigpond account, another $26 pm less for Telstra. Vote with your feet people!

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

tin:

But have they got somewhere for their wholesale CUSTOMERS to go to?

Currently we have a CDMA phone on a Southern Cross Telco plan which is really good for how we use it. We used to have 2, but they replaced one for free with a GSM phone a while back because they still haven't gotten a deal to buy NextG wholesale.

Telstra need to wake up and realise that they aren't the perfect solution for everyone, and that wholsale can actually get them more (ie, all) customers.

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Marmaduke:

Ditto for me, another Southern Cross customer. I'll never go back to Telstra.
I don't have any qualms about using their network, but I won't get tied up with their accounting section that charges for things you don't have, and then disconnects you for not paying for them.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

Anonymous654897:

my old man got a satphone with telstra and he wanted the nextg stuff but telstra said go with cdma as he would get a better signel than the nextg network...

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

William Lauritzen:

you know they are cutting off the CMDA service sometime next year i think 7 months from now, a person that had a CMDA phone told me they got messages saying they had 7 months to convert over to the next g network, that kinda sucks because i wanted to change over to CMDA due to the fact it doesnt interfear with your computer speakers, lol

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

Dave:

NextG (and for that matter, regular 3G as well) is based on W-CDMA transmission, so it won't interfere with audio devices either.

From my experience, I've never had that tick-tick-buzzzzz eminiating from my Car stereo since migrating to NextG.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

anonymous user Anonymous user


Tags