TiVo HD hits Australia: a whole pile of steaming nothing

David Neiger
10 July 2008, 4:00 PM


With more hype than an Apple launch, Channel 7 is set to unleash TiVo on an unsuspecting public. We know you can’t make something from nothing, but 7 will give it a good try.


If we were reviewing the TiVo when it was launched 10 years ago in the US, we might agree with Seven’s PR hype that “it’s the biggest revolution since the invention of television” but eight years after the launch of digital television the TiVo is hardly cutting edge technology let alone revolutionary.

Unlike its US counterpart, the Aussie TiVo is a crippled box. Shipping with (what we understand to be) a 160GB HD, the TiVo allows you to record up to a pathetic 32 hours of HD or 62 of SD television. If you like a show forget about copying it to DVD or your hard disk; there is no DVD burner and the Ethernet port is strictly for downloading the EPG from TiVo. No problem you might think, simply open the box (having acquired a set of security screwdrivers) and pop the hard disk into your computer. Don’t bother, as Channel Seven representatives assured us the TiVo is designed to respect Australian copyright laws and all data on the hard disk is encrypted (hence the acknowledgement of Turing encryption in the credits).

So why would you shell out nearly $700 on a TiVo?

To be fair the TiVo is probably one of the easiest PVRs to use. Although it initially failed to properly negotiate the HDMI display resolution once we manually selected a compatible format we were up and running. We hope that this was due to receiving a pre-release unit but if not, there will be a few people wondering why their TiVo isn’t working.

Assuming you have an internet connection in your lounge room (or a home wireless network and have purchased the optional wireless network dongle), set up is a no brainer. After agreeing to the licence, and entering our postcode, the TiVo connected to our internet and downloaded channel information, tuned the channels and loaded initial EPG. On our broadband connection the entire process took around 20 minutes but we understand it can take around 30 minutes over a standard 256 or 512Kbit/s internet service.

A lot of effort has gone into making the TiVo interface as idiot proof as possible. Remember it has been designed for the ultimate couch potato! The remote control is colour coded so you only need to press one button to do most things. Want to pause TV, just press the yellow button, want to access the menu, press the TiVo button. Can’t read? No problem because if you like a program you just press the green thumbs up button and if you don’t, press the red thumbs down button. Ahh, democracy in action.

The whole aim of the TiVo is that it will hopefully try to determine what type of shows you like (by monitoring what you record and give the “thumbs up” to) and offer recommendations. In the US where TiVos work with free to air, cable and satellite and you have hundreds of channels to choose from, this could be a useful function. Here in Oz where the TiVo only works with the 5 free to air channels, what’s the point?

At the launch, Channel Seven were at pains to point out that the TiVo gives you more content. We cannot understand where this content comes from given that an Aussie TiVo cannot download movies from the internet, play videos from YouTube or even stream from your computer network.

The answer given was that it will help you find what you like from the free to air offerings. Hello? With only a maximum of 10 free to air channels (even assuming you like overseas news, ABC2 reruns and the little known Parliament House digital TV channel) it’s not that hard to find things from a TV guide particularly if you know how to use Google, or hook up another PVR with the existing IceTV third-party guide.

Another claimed benefit is that the TiVo can automatically program shows using the EPG. This would be great if the TV stations ran to schedule and shows actually aired when they were meant to. In our tests we missed the first and last parts of programs because the TiVo guide does not account for the fact that our television stations cannot start and end programs on time! Although the TiVo does allow for some scheduling slip, in our tests it was not always enough particularly when the guide says Greek News is showing but they’re still speaking Russian because SBS is running very very late!

Thankfully you can manually set record times (usually 5 minutes before and 15 minutes after tends to work) but what is the point of TiVo if you have to program the timeslots in yourself anyway?

When the TiVo officially launches we understand you will be able to remotely program it to record via the web but this functionality was not enabled in our review unit. Let’s hope the web interface lets you start recordings earlier and finish them later otherwise you will still need to find the program from other sources.

So what do you get for your money?

If you presently use your Foxtel IQ to record free to air, you can get the same functionality with the TiVo for a one off payment and not have to pay for Foxtel subscription. Of course you can also buy a digital PVR with a larger hard disk and DVD burning.

Hype aside, the TiVo is basically a locked down PVR which requires an internet connection to work properly. If you are technical enough to have internet in the lounge room you probably already have a PVR and if you are not that savvy you probably don’t have that level of internet connectivity available anyway.

The TiVo hopefully learns the type of shows that you like, makes recommendations and allows you to find programs with your favourite actors, genres or subjects.

Perhaps when the free to air stations embrace multi-channelling and there is a large variety of programming to chose from, the TiVo will offer a really easy way to find what you want to watch. But for now, if it’s not showing on the limited free to air offerings, the TiVo just tells you there’s nothing on, and you don’t need a $699 box to work that out!

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SimonF (New user):

Dear oh dear, heres a guy who doesn't know how to work a TiVo or know its history. The Australian model is little different from the US HD model: The US HD similarly cannot take input from external decoder boxes. Every TiVo since the series 2 has encrypted the video content so nothing new there. No sign of a DVD burner on the US HD model either. Video extraction is a thorny issue in the US as well so burning to DVD of HD videos is something that is frowned on worldwide by TV companies.

In what way is this a crippled PVR considering the competition?

As for the setting the recording manually choose the program from the TV guide and tell it to start recording early (say 5 minutes) and finish recording late (up to 3 hours) via the options selection. No need to go and program it by hand.

Extra content is advertised by Seven as up to 150 channels of free downloadable content in its press releases. These may not be immediately available of course. The planned tivo-to-go options which include the play your own content from your PC and may include download your videos to ipod is due to launch later in the year or early next year. Remember that in the US these features were similarly provided post launch.

A larger HD is promised in due course and you can always upgrade it yourself unofficially anyway if you are that concerned. 62 hours of programming is at SD high quality if you go for dropping the quality of the recording you can get up to 160 hours. TiVo is handy that way.

The Price Tag is reasonable considering that in the US, Canada and the other markets you normally have to either pay a monthly fee or $200 equivalent for a lifetime sub. BTW a twin tuner HD Topfield is over $1000 so $700 seems like a bargain compared to that.

As a TiVo user of long standing, the last 12 months of which in Australia using the unofficial service here I can tell you really need to have a better look at the product before you slam it. Your article is inaccurate and misleading.



11 July 2008, 12:27 PM (3 years ago)report abuse Send to a friend reply

David Neiger (APC staff):

Thanks for the comment SimonF. I have to review what is being shipped not what will (or may) be available in the future. I have reviewed other digital HDD/PVRs and some do include the ability to copy content over to DVD or even BluRay for archiving. The TiVo is also marketed as simple push button recording, so you should not have to go into the options to allow for the fact that the television stations cannot keep to schedule.

Dual tuner HD PVRs are not a revolution as the hype would have you believe. If the TiVo was sold as a smart PVR then the product would be reviewed in that light, however if something is sold as the biggest revolution since television itself we have to check whether that is in fact true and compare it to what is absolutely cutting edge. In this regard the TiVo falls well short of what is leading edge out there.

11 July 2008, 1:24 PM (3 years ago)report abuse Send to a friend reply

dropdeadfred (New user):

It would be useful for SimonF to declare any interests. I'm wondering if he's Simon Francis, corporate spokesman for Seven by any chance?

16 July 2008, 11:06 AM (3 years ago)report abuse Send to a friend reply

Firepower (New user):

Saying a product will be 'great in the future definitely doesn't make it great now...

TiVo does not have the functionality of many other branded PVRs and even if it 'may one day' it still falls short of what it proclaims...

16 July 2008, 1:35 PM (3 years ago)report abuse Send to a friend reply

Xander (New user):

SimonF,
Encrypted content may be standard on tivo's but its not on every other pvr. No one really wants encrypted content and for some people its a big negative on tivo's. Lack of DVD is a huge issue aswell considering the tiny hard drive in the tivo's. Sure you can record at lower quality to get more time but seriously whats the point of having a HD pvr if you have to record at lower quality.

As for the extra content. It may come eventually but that doesnt help for the people who buy at the start and get nothing for months. Seven/Tivo should have planned things alot better and shouldnt have removed features just so they can charge extra for them later on.

The only thing tivo has going for it is its simplicity but with so few channels in australia it's really not that much easier then any other pvr and it's not any cheaper really either (you can get toppy's and beyonwiz's for the around the same price if you know where to look)


21 July 2008, 6:08 PM (3 years ago)report abuse Send to a friend reply

Kristian (New user):

I just can't see the point in buying this box when a cheaper albeit without the EPG, box with DVD and a larger hard disk can be bought, besides I don't really need my set top box suggesting what shows I should watch.

20 July 2008, 3:00 PM (3 years ago)report abuse Send to a friend reply

Fingers621 (New user):

I'd have to agree with SimonF, having just picked up my new TiVo I can see that even if you make the play that some of the expected features aren't there the review doesn't even take into acount ones that are there!

No mention of intelligent disk management. No mention that it auto pads recordings on commercial channels but does not on ABC and SBS. No mentioned of the handy FF overshoot protection.

I installed TiVo desktop and was able to stream mp3s and show slideshows from my PC onto my TV via the TiVo. (Although this feature seemed to disappear 24 hrs later).

It also seems a little odd to blame a PVR for the channels not having programs you are interested in watching.

24 July 2008, 2:44 PM (3 years ago)report abuse Send to a friend reply

knight76 (New user):

What a load of rubbish this so called review is. I question whether the reviewer has ever used a Tivo as his review seems to be full of personal opinion and basically quoting various other sites and reviews. How about mentioning the season pass recording option, or what the thumb up and down is really for? A good review will show both the positives and the negatives of the device.

It is clear from the beginning you are not interested in the Tivo even 1%. What about mentioning the smart space management of the Tivo and how you can tell it when to delete what you have recorded so you don't run out of space?

You mention the static icetv guide. Ah, I think you mean the IceTV guide which has nothing to do with Static Ice, the product price finder. How about mentioning the icetv guide costs $99/year and (correct me if I am wrong here) only works with some PVR's that are more expensive then the Tivo.

How is the Tivo a crippled box. It is built to record Television, and that is what it does, and quite well from what I understand.

How about, you actually put some effort into presenting an unbiased review that shows the good features AND the bad features of the unit. Explain what it does well and why, what it does not do very well and why.

Your pathetic review should not be taken seriously by anyone with half a brain.

24 July 2008, 9:12 PM (3 years ago)report abuse Send to a friend reply

cunderwood (New user):

After struggling with a Topfield HD PVR for several months which is totally unreliable and should never have been released, I am LOVING my Tivo. It is easy to use, thinks for itself, gives great picture quality and does all I want it to. I couldnt be happier and the Toppy can go in the bin.

30 July 2008, 5:00 PM (3 years ago)report abuse Send to a friend reply

AnthonyBrisbane (User):

The biggest problem with the device isn't their fault. It's the closed pay-TV system that Australia uses. In the US(and most countries) you can use a pay TV subscription card in your Tivo and use it with all but the premium channels (HBO, Showtime, etc), but Foxtel don't allow third party boxes to access their system. It's not Sevens fault.

04 August 2008, 5:13 PM (3 years ago)report abuse Send to a friend reply

tonydav (New user):

I've owned a 5000 series Topfield for several years now. About a year ago I upgraded the standard HDD to a much larger one. Also pay a couple of bucks a month for the IceTV subscription. The Topfield runs well, but does have its issues so I've been investigating alternative HD options.

I was initially quite excited about the Tivo system given the hype and how much it's mentioned on US sitcoms.

I'm still considering it, but think I'll wait until all of the add-ons are released and then do a proper comparison with Beyondwiz and the like.

Also, I've heard that seven have disabled the ad-skip button in the Australian release. Is this right?

06 August 2008, 7:15 AM (3 years ago)report abuse Send to a friend reply

cunderwood (New user):

I am not sure why people are making such a big deal of the ad-skip feature not being avialble on Australian TiVos. From my understanding the ad-skip adavnces in 30 second blocks. So you would have to guess how many time to press the button to avoid the ads. With Channel seven it would most likely be about 6 times! Only then to discover you have gone too far and have to reverse.
I use advance at 3x speed. You can see exactly when the ads finish and it even goes back a tad when you let go to compensate for human reaction time. Seems a much better option to me!

06 August 2008, 9:47 AM (3 years ago)report abuse Send to a friend reply

tonydav (New user):

I thought the ad-skip was 3 minutes (that what the modified version on the topfield is). With 30 seconds I agree it's worth a lot less, but a 3 minute skip is very handy. On the topfield, for most ads it's Red, then one or two yellows (30 seconds). Takes about 3 seconds and I never see an ad. Much, much quicker than the video-tape style fast forward.

06 August 2008, 9:57 AM (3 years ago)report abuse Send to a friend reply

GregAlex (New user):

This was a hopeless review. Rather than really providing useful information for me to decide what I like and dislike, I learned that the author STRONGLY didn't like it.

25 August 2008, 12:47 AM (3 years ago)report abuse Send to a friend reply

SlartyBartFast (New user):

I recently bought a Topfield 7100 and for the extra $100 I got a 320G HDD, wireless and wired Ethernet, ability to FTP recorded unencrypted video, PIP as well as the ability to hang a 1Tb drive off the USB2 port. Oh and the Topfield can play MP3's.

01 September 2008, 4:40 PM (3 years ago)report abuse Send to a friend reply

star2b (New user):

I was really happy with my TIVO as it shipped. I was able to download the US version of the desktop software and it worked a treat (viewing my photos and my family videos). Last night I received an automatic software update which wiped out this functionality ..... pissed off now!

10 September 2008, 10:22 AM (3 years ago)report abuse Send to a friend reply

cc (New user):

With so few channels to choose from the benefit of having two tuners is questionable (for me). I've owned a series 1 tivo in Australia for the last 3-4 years and have rarely been presented with any difficult choice as far as what to record. That probably says more about the quality of content (read: endless re-runs) of Australia FTA tv though.

In that time I've actually downloaded content from it about twice - not because it's hard to do but because I just don't see the point in archiving tv shows with ads and channel logos. Just wait a month and the episode will air again anyway... and again... and again...

If you want to view your own video content and family photos - buy a second hand xbox (the old one) and install XBMC. It will play just about any video format you can name. Total investment: $100





06 October 2008, 5:08 PM (3 years ago)report abuse Send to a friend reply

WhatDoctor (New user):

Every silver lining has a black cloud (Avon)

26 October 2008, 8:27 AM (3 years ago)report abuse Send to a friend reply

martinc (New user):

(have been drinking - excuse spelling)
With all the crap the TV stations are now patronising us with... you know the news readers with lisps (and personality) and helicopter traffic reporters advising cars are travelling southbound not travelling south. Morning Show "celebrities" with their trite. Weather people who are "special" with all their drip drops on crops... The Fastracking of absolutely everything including the 700th repeat of a Simpson's episode or Raymond. What is there to record? Gee look at that Four wedings and a funeral... again. Why not spend your money on what you wish to watch and buy DVD's. You can get all the sitcoms now and movies, free to air has become pathetic. Why do the channels insist on placing comedians in serious roles or thinking we actually like Bert Newton or his son? Is there no one else? 300 die in a landslide... but wait breaking news Kylie Minogue has been cheated on bye... Who cares anymore lets face it 1 in 2 of us now have cancer it seems with all the cancer council adds. It seems it's soul purpose is to scare us and ill inform us and to dumb us down. How can you show at 7:00 an episode of 2 and a half men where Charlie ends his relationship with the dancer and at 7:30 show when he meets her for the first time 10 episodse (or so) before? How much respect are they showing us or how dumb do they think we are?

Turn it off and turn on your DVD player.



10 November 2008, 12:00 AM (3 years ago)report abuse Send to a friend reply

Thomas Mahon (New user):

I have not long bought a tivo, big mistake after reading the artical on a whole pile of steaming nothing is quite right.

It is locked down & the limited drive is crxx
I still carn't get any help regarding my network connection either as far as I can tell it's conflicting with the IP address of my switch through ADSL modem.

I can connect it straight to my modem and it works but through the switch and I loose my internet of the computer.
With this in mind I have contacted Tivo support who don't know any more than me, hello isn't this suppose to be IT level

So all I'm stuck with is a expensive set top box with a very small hard drive, which I might add I carn't change but can only upgrade by buying from Tivo, Oh and by the way setop boxes are only about $60 to $100 dollars to buy.

What a load of hype & crap we unsuspecting aussies have been conned into.


01 January 2010, 1:21 PM (2 years ago)report abuse Send to a friend reply

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