Vista: 150 problems, 0 solutions

Angus Kidman11 July 2007, 10:31 AM

Your problem is important to us, please continue to hold...


Microsoft likes to boast that Vista is better than ever at logging difficulties with software and suggesting solutions through its Problem Reports and Solutions feature -- but for an OS that's been in final release for six months, the number of actual solutions is a tad on the minimal side. Here's the sorry evidence of what actually happens when you try and get Vista to heal itself. This is a true story, and none of the names have been changed.

Would you like some assistance?: This sounds like a perfectly reasonable offer, and it would be good to know why my machine is crashing slightly more frequently than its XP predecessor.Would you like some assistance?: This sounds like a perfectly reasonable offer, and it would be good to know why my machine is crashing slightly more frequently than its XP predecessor.


You certainly have some issues:: 150 problems on a two-month old installation? To be frank, that doesn't inspire confidence. But let's go ahead.You certainly have some issues:: 150 problems on a two-month old installation? To be frank, that doesn't inspire confidence. But let's go ahead.

But wait, there's more!: After grinding through seven-score-and-ten problems, Microsoft wants additional permission to send information about seven of them. Why bother re-checking?But wait, there's more!: After grinding through seven-score-and-ten problems, Microsoft wants additional permission to send information about seven of them. Why bother re-checking?


Size matters: A-ha, that's why. Uploading 39MB of data is not something you'd want to casually undertake, but we'll press on. Post-compression, this went down to 3MB, which is still rather large. Warning to dial-up users: don't try this at home.Size matters: A-ha, that's why. Uploading 39MB of data is not something you'd want to casually undertake, but we'll press on. Post-compression, this went down to 3MB, which is still rather large. Warning to dial-up users: don't try this at home.

And the winner is: After logging the 150 problems, Vista happily tells me that the number of solutions it has found is . . . none. And the winner is: After logging the 150 problems, Vista happily tells me that the number of solutions it has found is . . . none.

Yep, that's right, none at all. Glad to know I wasted a quarter of an hour on that process. However, there is one intriguing suggestion: a hard disk drive error. Let's check that out. (The other 'new' option, "This problem is being researched", is shorthand for "We have no solution and no plans to release one right now.")

Desk drive: None of this is very helpful, but Microsoft's suggestion that I should check my "hard desk" for errors is an interesting one. Don't they have a spelling and grammar checker lying around somewhere?Desk drive: None of this is very helpful, but Microsoft's suggestion that I should check my "hard desk" for errors is an interesting one. Don't they have a spelling and grammar checker lying around somewhere?
Note also the catch-all cop-out "steps that might or might not prevent the problem from recurring". This is so annoying, I think I'll click on the Provide Feedback button and complain.

D'oh!: Or maybe I won't. Based on this, I certainly won't be running Problem Reports and Solutions again for a while.D'oh!: Or maybe I won't. Based on this, I certainly won't be running Problem Reports and Solutions again for a while.


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tino:

Most of the problems I have with Vista are small issues with other software on it. QuickTime, Safari or Firefox. Microsoft can't deliver a solution to these problems. I see this feature as a platform other developers can use to deliver solutions. And if they wouldn't, don't blame Microsoft.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Ahmad:

You guys are idiotic lamers!!!! You cant blame all errors of Microsoft, it must be problem with 3rd party drivers & softwares, Microsoft submits these reports to them and its their fuc***g duty to rectify!!!! This is the only OS which has such an feature built in to aggregate errors and automate suggestions,fixes delivery.. GOD Damn the idiotic *nix OSes

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

lynch:

who kept fighting with the fax machine?

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

SimonW:

If comments on this site are moderated, how on Earth does one like this get post the moderators?

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Jasp3r:

dude you must be the idiot. If the program doesnt work on windows then it is windows problem. the only ones that dont work are mac software. all third party software should work. that is what microsoft was trying to do with their closed source OS. that is their problem. Listen to me im an IT guy. i atleast know what im talking about. idiot. :P

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Angus Kidman:

Tino's comment is fair enough up to a point -- but in this particular instance, there are problems with Outlook, Internet Explorer, Windows Explorer, networking and several other Windows components. In other words, there's plenty going wrong that is Microsoft's responsibility to fix, not anybody else's. 

PCs sport much more divergent hardware than Macs (which is why I'm not going to bite at Danny's comments), but it does seem to me remarkable that there isn't a single solution in hand to any of these issues, especially since the machine in question came with Vista pre-installed and thus didn't have migration issues as such.



29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Danny Gorog:

If there isn't a better example of why Vista (and Microsoft) sucks eggs.... Seriously, do you think the actual programmers even bothered testing this feature? If they did then how did it make it past the beta stage. 

This is the perfect example of how sloppy MS are with their products. I just feel sorry for everyone out there who thinks this is the 'Norm'.

Very sad. Poor Microsoft. 



29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

SimonW:

>do you think the actual programmers even bothered testing
>this feature? If they did then how did it make it past the beta stage?

Forgive me, but that seems a rather silly comment. If none of the problems are ones MS has solutions to (Yet?), then they aren't; that's not the same as there being a bug in the solution reporting software.

Back to TFA; if I was the original author, I'd back up my data any maybe run something like SpinRite as soon as possible; an operating system reporting 150 HD reading sanity check failures and crashing at random are not good signs for the health of your hardware.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

tin:

It's not hard disk errors. It's errors in software that Vista has detected. Like any time a program crashes. Vista saves reporting them all for later.
That HDD suggestion was the MS failsafe suggestion. MS always blame errors on hardware.

And no sane person should use tools from Steve Gibson. It's like trusting a dog to guard your steaks for the day... Completely useless.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

SimonW:

>It's not hard disk errors. It's errors in software that Vista
>has detected. Like any time a program crashes. Vista
>saves reporting them all for later.

Um, no. Yes, Vista does do that; but were program crashes the problem in TFA's case? No. Read the fourth screenshot; the list of problems. The only one listed is the hard drive errors. Any errors from proggram crashes would be in that list. There aren't any. Only the hard drive.

>That HDD suggestion was the MS failsafe suggestion.

...Um, no, it isn't. You appear to be making this up as you go along. There is no "failsafe" suggestion; the hard drive error would be the result of a (or 150) failed hard disk write-read sanity check.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

dutch:

150 annoying fan boys. get a life, and go back to the school yard with your bickering...

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

cripes:

Was this comment written by a teenager in an online forum flame war, or by an APC journalist? I can't tell.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

dogged by windows vista:

my 533mhz 98 se laptop works better than 4 hours of trying to download a program that suppose to run off bundled cd software on an Acer laptop with vista LOL.
every time i ask Acer to put windows xp pro on the acer LAPTOP INSTEAD they still tell me it won't work and will void the waranty!
SO IN OTHER WORDS YOU CAN BUY THE NEW CAR BUT IT WON'T TAKE ANY PETROL BECAUSE WE HAVENT PROVIDED THE PETROL TANK AS WE HAVENT SIGNED ANYTHING WITH THE PETROL COMPANIES YET!
WHAT A JOKE MICROSOFT.
XP,98SE IS FINE BUT SORRY!

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

xetal:

I think real problems is usually just in user hands, that can't done even simple tasks. Or maybe it's a really old hardware, or non-compatible software.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

tin:

Sadly, all reports seem to suggest that this is fairly normal for Vista. And even MS have shut up about how good it is. Anyone else get the feeling their are just hoping to pick up sales when XP dries up?

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

AnonKeithmous:

>GOD Damn the idiotic *nix OSes

Amen to that, bro', my f*cking *nix OS gives me nothing at all to sneeze at - not one friggin' issue. Can you say, "booring"? The latest updates even run some legacy 1986 software better than ever. Yeah, some apps will just self-quit once in a while; I don't bother reporting those, just click [ReOpen] and continue unfazed. Even software updates are non-events. I just choose some and click a button...boom, I'm back at work. After a week without reading any complaints, I click the rest of them.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Eric Meek:

Your apps suddenly quit and you continue unfazed. It is crazy that you except this from MS. You have no idea what quality is if this is the norm. Yo are forced to indure sudden quits and you think vista is good and never gives you problems? you are an example of how MS customes have come to expect things to go wrong. You just accept this. you doint think there is a reason for this quiting? something wrong with vista? crazy.just crazy.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Jesse Burroughs:

Wow... reading a post before replying can really be beneficial. Also maybe a refresher on sarcasm.

29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

sbundy:

I agree with some of the comments but vista all and all has been fun because I actually work on it 4 to 6 hours a day. Just imagine only 150 problems out of potentially thousands if one can consider that there is no way MS could have tested Vista with every configuration of software and hardware available. And the ones that count most will be resolved through MS or the 3rd party manufacturer in time. It will take time but the fun is figuring out how to do what you need to do with what your resources will allow. You may have to give up something old for an equivalent something new. I only have firefox, quicktime and AOL (free) coming up and they all seem to work fine. No hardware issues at all and I'm knocked out loaded. Let's keep looking toward the leaders!

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

conquest:

MS seem to have lost the plot. Ease of use is what MS stood for, however Vista is a pain in the ass !
Call after call and problem after problem. When are MS going to learn keep it simple stupid !99% of P.C users dont want all the fancy crap. Why fix if the XP aint broken ?

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Andre:

Seriously, that was the most ridicolous article I read flaming Vista. There´s a stupid anti-Vista front in internet. Well, my experience with Vista has been great (I´m using it since RCs) and don´t use crap software like Quicktime (I prefer to use codecs packs)... I´m sorry about YOUR problem, but it seems so idiot to me write about it just to blame Vista in a fashion way those days. Sad.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Johannes Rexx:

Hey Andre,

Your logic is that since your copy of Vista works for you and this writer has problem X, then it must be because of third party software. Just like that with no evidence!

It's like saying ... "well my light bulb works so yours should be working too. Since it's not let's blame the light socket vendor"

The writer reported a factual encounter with Vista and you attack the writer, putting him into a made-up category called Vista haters, and condemn him accordingly.

That's illogical, Andre. No wonder you still use MS products, you don't know better.

- Johannes Rexx

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Mark M:

Heres my experience with Vista. I haven't had a problem. That doesnt mean it doesnt cause problems for other people. I have been in IT long enough(20+ years) to know that is true for all OSes.
I still use Microsoft products because they do they job i want to do. If was editing video or audio I would probably get a Mac because I wanted to use Final Cut or Pro Tools.
Most people just use tools that get the job done for them the OS is not an issue they leave the pointless arguments to the fanbois that "support" one OS or another.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

R2D2:

acer laptop pacs that come with vista pre installed are beeing returned to the tecs the first day out of the box and acer blame the integrity of the vista program i know because i returned the one my company had and the other two laptops because its no use if it dont work.
Bill Gates what have you done with all that reserch the money and your consumers time? (wasted the lot)



29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Mr Chas:

Gosh, you guys waste a lot of time on the obvious. Yeah, Vista has its problems. Some so blantant that is makes you wonder. But if you look at this from a relative view point, which most bloggers/flamers/pumpers do not, what choices do we have? Apple? Afraid not. They are expensive ad their OS has crappy problems too. For example, try developing enterprise class software on an Apple, sans virtualization, and try running your business on it. That would be laughable. So, now we have the Linux variants (not Apple). Show me one distro that really cuts the mustard and I may actually switch from using Windows. Try running MS Office on those distros, again sans virtualization. Try running your business networks with a distro as your desktop solution. Again, laughable.

Maybe the folks we should be blaming are the so called competition and open source weenies. Maybe if they could get their heads together and decide on a "real" standard then they could make actual headway to providing a true Windows alternative. Take Ubuntu for instance, some real headway has been made here but it is still not even close to teh 3rd party driver support delivered in Windows.

While I hear and feel your frustration, maybe your talents for BS should be put to work on Apple and the Linux distributors.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

chromewarrior:

Mr. Chase
Again you are attacking Linux remember Microsoft is a big business because its founder grouped a lot of people together to produce for profit MS for the DESKTOP!


Unix was a stable opposite os and mainly for SERVERS!

Linux was mainly the next step from Unix and again mainly for Servers!

Then both Microsoft / Mac / Linux borrowed / pinched idears off of each other.
Linux was a profit via the Server Industry.

Microsoft was goin to sue Linux for Paten infringement along with another.When Microsoft went to enter the Server Market the other business then dumped Microsoft and went with Linux because they could not compete with a $ billion or more company.

Then Linux sort of with VOLENTEERS to programe the various Linux os you see to day.Remember they were volenteers not multi mega companies because they wanted something they needed not bloated with or with out.

Hardware manufacturers went for Microsoft because they were mainly at the time Desktop only!
Linux was Servers only!
Now both challange us all so give up flame wars give up blaming look , read , discuss. and come to some mature understanding of what choices we have.
Oh as of this week America and others are looking at some NEW infringement of civil liberties into controlling and really tracing like a sci-fiction move all internet connections after the Englands car bombs via telephoning via Australia to set them off via evedence on their pc of what ever os was or is still on there.

You may not be able to promote free idears or insults for very much longer.

Cheers have a nice day all.



29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Roger:

So... you have a abnormally high number of errors - no solutions - and an indication that there is something wrong with your hard drive. Perhaps *that's* the cause? Failing hardware? Would that not explain it?

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Johnny:

I´ve been using Vista since beta 2 and nothing compared to your experienced happened to me. I had a few minor problems and most of the times Problem Reports and solutions had an answer.
I happened to notice some IBM (now Lenovo) icons on your taskbar. Is it possible that those problems you mention are related with poorly built Lenovo software, this was usually the case when I used IBM or Lenovo notebooks filled with bloatware.
Regards

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Robert Boyce:

I must say it is good to see someone else that is experiencing this. I have had my new system running now for about 6 weeks and it has accoumlated 89 problem reports that are being sent to Microsoft with the same reply -- "This problem is being researched"...

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

tom b:

"Well, my experience with Vista has been great (I´m using it since RCs) and don´t use crap software like Quicktime."

How to reduce your credibility to zero in one sentence.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Tom:

quote: "and don´t use crap software like Quicktime (I prefer to use codecs packs)... "

You know, you have become so blind and stupid you only believe in your fantasy world you live in! Quicktime is no crap. Win media player is crap for sure, using closed formats, bad encoding.... AND YES, VISTA IS CRAP. My brother bought a VISTA READY computer and he also has alot of bugs and crashes, hell even his sound wont play without a glitch. Is that the fault of the manufacturer or third party? Not at all! MS provides an OS that has been build for the last 6 years and even then, all they do is copy mac os x! If the foundation is crap, the rest wont work. I never saw such a lame OS in my life. In cae you think i am a mac fanatic..i worked with Win 98, 2000, XP and now Vista and have a mac with OS X. Guess what... keep on dreaming. You live in a small world where you think that you have the best. But the real deal is that you are afraid of using a decent OS, afraid that you may find out that OS X is far better, hell even Unix. Grow up!!!

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Anonymous101:

Have you noticed people complaining about others using their one experience about Vista working fine while they do the exact same? Yes, Vista has issues. Like everything else. And it's not entirely Microsoft's fault. Companies could release vista-compatable drivers and patches for programs so that they run. Vista also works well for other things. No OS is perfect otherwise companies like Microsoft and Apple wouldn't use their time and money to make new ones. People advocating macs? Well, they have low compatability with hardware AND software and it has never been ameilorated. Then again, better safety. But that's because they don't use many programs. Macs are good for making movies and stuff like that but are horrible for running programs which in turn makes it impossible to make programs that are easy to share. Windows is good for software support and hardware support, though Vista is having trouble since people aren't releasing updates. However they aren't so good for creating movies and the like. I don't know much about Linux, but I'm sure it has it's ups and downs. To each it's own.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Johannes Rexx:

So Vista is sending MS a TON of information about your computer. The privacy imnplications are staggering! Why do people call this such a great feature? It's a freaking bandaid designed to cover up the sore that is poor systems engineering.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

SimonW:

>So Vista is sending MS a TON of information about your
>computer. The privacy imnplications are staggering!

Don't be silly. If you don't want to send information to Microsoft, just don't press "Send information.

Duh.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Yeah right:

And you think not clicking that, prevents Windoze from sending your precious data? Then you really shouldn't insert a packetanalyser between your PC and the internet.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

sandra_madness:

You would think that every IT problem that people has was MS fault. WAKE UP!! Microsoft does not make the 3rd Party Hardware or drivers to run them, and it does not make the 3rd party software either. Yet most of these "problems" are just that, 3rd party. It is not MS fault that some vendors cant provide the solutions. For example I recently bought a new HP laser for a client, to my suprise it was not supported by Vista, yet my older HP model (12mnths) was. On the other hand, I then ordered a new Canon laser or the client, it was supported with Vista drivers, yet my old model (3yrs) at home was not. Now in July they have a driver for my old Canon and the new HP. Both the non supported printers threw up the "problem" dialogue. In no way can anyone say this is MS fault. Manufacturers received the code a long time ago, many vendors had a full range of supporting software well before V-Day. AS from the above example it simply comes down to a vendor, in this case Canon and HP, chooses to support the end user. In this case Canon decided to allocate resources to new products while HP to older models. This is a thord party business decision and IS NOT MICROSOFTS FAULT period. Stop blaming MS for the problems and start expecting more from vendors. Shop around and deal with vendors that provide good support, stop blaming MS for everything.
MInd you, Bill Gates could do a lot for world hunger from his Bonus Saver account.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

33 :

PS3 & the red ring of death, falty parts provided by d
odgy companies employed by sony owned by bills mates that can spend money on trips to outer space!HEY let me put it this way!
while your all having fun with brand new OS problems MS got you by the nuts spending more time and energy on their lack of interlectual & financial competition on the world market for OS advancement win or loose MS gain!
bottom line folks need more kids with brains to see beyond MS technologies and see through the coruption of complacency while worshiping the yanky dollar! mentallity like oxygen to lung cancered share holders that smoked all their lives!

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Anonymous101:

Just a heads up, do your reasearch first. PS3 is owned by Sony and the red ring of death is from the Xbox 360.

29 February 2008, 8:47 PM (2 years ago)report abuse Send to a friend reply

tin:

Quick note to those suggesting it's not MS's fault that Windows is flakey....

Linux runs rock solid on the same hardware 99.9% of the time. Usually using drivers written by reverse engineering or guesswork. If these (usually) unpaid programmers can get this happening, why can't cash-filled MS do a bit of work on fixing flakey drivers too?

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Martin:

Like deliberately inbuilt obsolescence, immature software = guaranteed future revenue stream to fix. Until M$ loses it's 90+% world-wide OS stranglehold and relearns humility, this will remain the accepted norm.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

ScottC:

I've had Vista since early March and it hasn't been faultless. I've had problems with 2 older games (I'm not a huge gamer), and iTunes, not the earlier non-Vista versions, but a supposedly Vista compatible version. All three problems I've been able to fix, either through compatibility mode, by replacing a DLL, and, in iTunes case, by installing an updated version. I think there are two types of Vista problems, the problems had by people who use Linux and OSX and denigrate Windows to make themselves feel better (I use OSX and feel no need to knock Windows, OSX is better at some things, Windows at others, horse for courses), and those problems by people not technically proficient enough to fix them, which are partly, bt only partly, Microsoft's fault. Oh, and it strikes me as somewhat hypocritical to criticise Microsoft for using legacy code and then knocking them because old programs then don't work. And yes, Microsoft make plenty of crap software, I'm no Microsoft fanboy, IE7 sucks, but then again, office 2007 is so very good, and I have to use Office a lot, that it was worth every bit of $75 I had to pay for it and I would have paid a lot more if I had to. Nothing else gets close.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Lenni Kravix:

Are you all drunk when you compose these posts? Is English your second language? Or is it maybe just that you're American and don't know how to compose a literate response to a rhetorical argument.

The gentleman in question writing this story has obviously gone through a traumatic experience. As with all 'victims' he looks to place blame on everyone and everything around him. He purchased a vista PC and then complains. I imagine that he would blame McDonalds for force feeding him those big macs and clogging his arteries as well.

Ironically, he's not even an early adopter. With the publication date of his article he had plenty of time to form his opinion of Vista prior to purchasing his PC. Obviously, this is someone who hated M$ to begin with. Or maybe, he purchased his computer from dell... Enough said.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

OO_dude:

Obviously Vista has it problems, aside from all the usual 'mystical' MS issues it is a horrible resource hog. I have it from the mouth of a pretty good source (Grady Booch) that MS has lost it way in how it rewards it engineers, They are rewarded for adding 'features' to the OS and not for creating a stable environment.

As for your comments about Americans, it is fashionable to bash us these days. Bad enough we are trapped in a horrible political atmosphere (those of us that have a bit of common sense and intelligence see this) we have to endure the ignorant quips of such 'enlightened' folks from foreign countries. Just keep in mind that UNIX was created by two American engineers at Bell Labs along with the C programming language. All MAC OS, again American products. LINUX is pretty much open source UNIX designed to run on multiple hardware platforms. So love it or hate it your OS comes from the mind of an American engineer...

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

suc:

Are you blind? Lookt this screenshot
http://apcmag.com/system/files/images/05.preview.jpg
Vista found 2 "New" solutions.


29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

PaulM:

Can you please tell me why there is so much anger in here? Would you get so emotional when discussing differences between two hammers produced by different manufacturers? Vista is a TOOL. Some people like it, some don't. You choose what you prefer. There is NO BETTER system. There is BETTER SYSTEM FOR YOU. Chris prefers OS X, Mike likes Vista and John likes XP. Everybody is happy. I like XP, I am thinking about Vista but I am also considering OS X.

I am just doing research on the net to find out, which TOOL will work for me. That is all. More constructive discussions help all of us. Lets go back to the topic from the article and share your experience on Vista but be constructive. Talk about facts not emotions! Be professional.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Angus Kidman:

You'll see these two lines:

Solutions to install

_No_ solutions found.

The two items flagged with "New" are rather clearly under the heading "Information about other problems" -- that is, Vista is _not_ saying these are solutions to the problems it has catalogued, just general advice. 'This problem is being researched' is just a generic reply, as is the hard disk message (and the latter has, as the article notes, some compositional problems).



29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

AnonymousVista:

The screen shot is two problems - not solutions.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Anonymous213123:

This article is a great example of "offer something new, try to please some people, and they will just want more and complain anyway".

I guess Microsoft could've just left out the feature & simply replaced it with a pop-up dialogue box advising you to ring tech support at $5/min.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Badger:

Why is it ok that stuff that works on my desktop running XP doesn't work/locks up/uses all cpu resources on my laptop running Vista?

Oh, and why is it a good thing that office 2007 (particularly Word and Excel) is not backward compatible?

These are not well engineered products because they can't do what their predecessors did, obviously and intuitively.

I feel like I've traded in my Toyota for a Dodge.

29 February 2008, 8:45 PM (2 years ago)report abuse Send to a friend reply

Desktop General:

I only had 62 lol. Many of those were Adobe Acrobat 8.1 which refused to launch period. A few others like Diablo and Diablo II aren't Vista supported so...

But my Canon Laser Printer I sorted out myself but was still be reported as an issue.

Note you can "clear" the list of problems (individually or CTRL+A to select the lot) to stop it getting huge and to remove issues you might already have solved yourself.

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

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