What Telstra doesn't want you to know

Paul Wright16 July 2007, 8:12 AM

Want to join Next G for wireless broadband but you're put off by the lengthy contracts that Telstra demands? I have the solution.


Keep it to yourself: what we're about to tell you would get us fired if we worked at TelstraKeep it to yourself: what we're about to tell you would get us fired if we worked at Telstra
Want to join Next G for wireless broadband but you're put off by the lengthy contracts that Telstra demands?

I have the solution.

There are many ways to legitimately sign up for NextG without having to take on a long term commitment.

For example, it is possible to purchase the Bigpond USB mobile dongle for $249.00 at some places like Australia Post without signing up to a contract -- the idea is you buy the device, and then as an obedient customer, go home and sign up to the plan and contract.

However, instead of doing that, pop into a Telstra dealer on the way home and sign up for a Telstra Mobile Data bundle like the $59 plan which provides200MB. You'll be able to get it on a month-to-month (no contract) connection and the dealer will just give you the SIM card.

You can then put that Telstra Mobile SIM card in the Bigpond modem, download and install the Telstra Turbo Modem drivers and software and connect to the internet, saving yourself $150 off the RRP of the Telstra Turbo Modem (which is the same as the Bigpond Blue modem, with a different case). Bingo, you've bypassed any form of contract, allowing you to connect or disconnect from the network when it suits you.

Of course, this is a workaround that Telstra could potentially stop at any time simply by ceasing to sell month-to-month SIM cards, but hey -- it's worth knowing about while it lasts.

Speaking of workarounds, you can also purchase the Bigpond USB dongle or PCMCIA/ExpressCard, and then simply purchase and use a Telstra Prepaid SIM card with it. The trick is that you can only buy 2G SIM cards on prepaid, but you can upgrade the SIM card free-of-charge to a 3G one at any time through a Telstra dealer. You'll then be able to use your modem as a prepaid modem when required -- without a monthly bill or contract.

Oh, and you know how BigPond has the ludicrous practice of charging more for the exact same service if you sign up for a laptop card rather than a desktop modem? Telstra definitely hopes you don't find out that you can use the Bigpond Desktop Modem SIM card in any NextG mobile phone or PDA (for data only) or in the a PC Card or USB mobile card to use the cheaper monthly fee for data, rather then the more expensive mobile plans. Oops, did I just let that slip?

There is a trick to all of this: Telstra tries to stop people from doing it by pairing the SIM card with the modem it's sold with. As a result, if you use any other SIM card, the BigPond software won't recognise it. Thankfully, there's a backdoor built into the BigPond Wireless Connection Manager software. On both PC or Mac, hold down Shift and click "Options", then click "register modem" and click save. l

Use your phone as a modem

You can add a data bundle on a casual basis on top of a Telstra Mobile plan and use your NextG phone as a modem with the supplied USB cable on a casual basis. You can do this with both Vodafone and Three as well. This is great for people who only require it every now and again or want to see what the hype is all about, but don't want the cost of buying an additional modem.

Don't discount the timed data plans offered by Telstra BigPond Wireless. Initially, it might seem ludicrous that a broadband connection would be time rather than data based, but the timed plan for $54.95 for 20 hours, billed by the minute, can actually offer great value for people who need infrequent access, but have data intensive activities. Keep in mind the connection is uncapped at up to 3.6Mbit/s, so you can actually download quite a lot in 20 hours (though there is a 12 gig per month acceptable usage limit).

20 hours is nearly 40 minutes a day of access, and if you're careful not to stay logged on unnecessarily, you can stretch it to last the month quite well.

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Anonymouse:

Thanks Paul for letting us in on these unknowns... It is getting harder these days to find companies that offer services without contracts. This article just made things that little bit easier. Now that we (and no doubt Telstra) know, I wonder how long before these "loopholes" are plugged? Keep up the good work!!


29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

The Elite Geek:

Why bother with NextG's 200MB when you can get 1GB from 3 for cheap!

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Dan Warne:

Coverage -- 3 is only in the largest regional centres.

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

Johnny Smiddy:

Telstra would not be one bit concerned about this article. It is spreading the good news about next g and is advising customers to go out there and get next g devices and go on next g plans..

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

Aisha:

Next G has 100 times coverage, and doesn't "drop" data when you move (like in a train)

On the unfortunate case you find yourself in one of 3's many blackspots, you pay $1.65 PER MEGABYTE ONTOP OF THE $29. Ouch!!!

Compare 3 with Unwired, ie... any limited coverage wireless ISP that operates only in limited parts of some major cities. Not with national mobile networks.

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

Anonymous343:

Few if any people catch a train from Perth to Alice springs every day, so all this hype around coverage is absolutely pointless for the average person who lives in Metro areas where there is coverage.

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

Outback Mick:

Sorry we can't send you some of our great photos of the Red Centre - or chat on line, here on the other side of our Digital Divide, whre our fastest access is 128k ISDN

ADSL ? - have beeen waiting 4 years.

Wireless ? - not here yet, for home users.

Satellite ? - Have a spare 1k for the connection ?

Elders / Optus ? - their bid dosn't cover outback towns (only to be expected from a city-state outfit like Singtel/Optus)

Yep - Oz has a 3rd world IT network in the bush - same for our roads, as mining people know (Ever tried driving from Perth to Nth Qld directly, saving 000's of kms on the coast route -not now, but great once Canberra seals the Outback Highway - see www.outbackhighway.com.au)



29 February 2008, 8:47 PM (2 years ago)report abuse Send to a friend reply

Anonymous32423:

Three's new plans pee all over Next G. $29/month for 1GB!!!


29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

my 2 cents:

The bottom line people "as with any product ranges out there" is that you get what you pay for.

So if you want to use your 'wireless' modem while sitting in the one spot at home and not travel around (is it just a gimmick for you!) then sign up for Three, it is cheaper (BUT NOT AS FAST - guarantee that).

If you want to be able to go away on a holiday (outside the major cities) ie: go to Cairns for a holiday and use your lappie to find all the local tour operators, restaurants etc.. Then you are best to sign up to Telstra and enjoy the value add you get.

If you are a business man and you are travelling it is important to be in contact all the time. As a business woman i can vouch for Nextg PCMCIA cards as i use one every single day. I never have drop outs, it is often left in my laptop connected to the VPN for up to 8hrs during the day.
Also i purchased mine direct from Telstra Mobile as the Bigpond product (device) can be configured to shape the speed etc.. That is why they quote speeds with the pricing plans. If you want RAW network direct from the supplier then you are best to stay away from the Bigpond devices.

In the long run you only save $200, again pay for the value of the product.

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

Bogus Jimmy:

Is there more to this backdoor? I currently have a USB Mobile Card; how would I switch to the USB Modem plans?

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Anon:

No you can't, that isn't

29 February 2008, 8:46 PM (2 years ago)report abuse Send to a friend reply

A:

With your backdoor sign up plan, how do you get around having to have an ISP for website email addresses etc? Does the Mobile data bundle enable you to add an SMTP outgoing mail server in Outlook etc How do you get aound this?

Thanks

29 February 2008, 8:31 PM (2 years ago)report abuse Send to a friend reply

Pete:

Hi all,

I found this article great help - went out and bought myself a second hand bigpond usb modem along with a pre-paid telstra sim, had it upgraded to a next-g sim and it worked great for 1 month.

However, now I cannot purchase the "Browse Plus Packs" anymore (such as $59 for 200MB), as Telstra has discontinued them, their site says offer ends 31-Aug-07 - so it looks like I have to go on a contract now!!

Anyone else found this?

29 February 2008, 8:32 PM (2 years ago)report abuse Send to a friend reply

EJ:

I was interested in this so I just spoke to telstra and you can still get the prepaid browse plus packs.


29 February 2008, 8:48 PM (2 years ago)report abuse Send to a friend reply

sharon stanton:

Please help i am new to this, I have Bigpond wireless broadband mobile card, Where do i put the sim card to make it work on prepaid as the pcmcia card is a sealed unit, so i cant see how it will go in this. Does it go in a slot in the computer somewhere. Please forgive my ignorance, if you can help at all could you please email me at kennystantonis@hotmail.com thank you

29 February 2008, 8:33 PM (2 years ago)report abuse Send to a friend reply

APC administrator:

Sharon, there's a slot on the side/bottom of the card. 

29 February 2008, 8:50 PM (2 years ago)report abuse Send to a friend reply

sharon stanton:

Thanks fot that. But there is no slot. Does it have to be a next G Card. Mine is the Bigpond wireless broadband card with a picture of the ocean and cliffs on it.

29 February 2008, 8:50 PM (2 years ago)report abuse Send to a friend reply

Dan Warne:

Ahh -- you might have one of the original EV-DO cards which ran on their CDMA network. Those don't have SIM cards. You'll need to contact Telstra -- they have a program of replacing the cards free of charge with Next G ones (though I presume you still have to be an active customer with BigPond Wireless to qualify.)

29 February 2008, 8:50 PM (2 years ago)report abuse Send to a friend reply

majnoon (New user):

i work for telstra, an you are SICK, ur obviously an ex telstra employee who most likely was charged wit fraud or THEFT. Optus, telstra, vodafone, EVERYONE has a contract with mobile, internet, and fixed line service. You know why? Cause they are a business. So please, try to get your head around the world of business, and stop being such a spoilt little brat.

29 June 2008, 12:31 PM (1 year ago)report abuse Send to a friend reply

anonymous user Anonymous user


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