Why Adobe is the new enemy

Dan Warne
07 June 2006, 11:48 PM


Adobe really is being an A-grade ass when it comes to Microsoft's intention to integrate PDF output into Office 2007. Despite having encouraged everyone to develop software that can read and write PDF, it suddenly has a huge problem with Microsoft building it into Office.


Dan WarneAdobe really is being an A-grade ass when it comes to Microsoft's intention to integrate PDF output into Office 2007.

If you haven't caught wind of this story yet, here's a synopsis. Microsoft wanted to build PDF output into the new version of Office (2007, now in beta).

Adobe has been out there for years, very publicly encouraging anyone to make PDF readers/writers, to foster the adoption of PDF as the de facto industry standard for passing a document on to someone with formatting perfectly preserved.

Apple built PDF output into Mac OS X; OpenOffice has it; QuarkXPress, the only semi-viable competitor to Adobe Indesign, has it built in. All of these apps included PDF output without a peep of objection from Adobe.

Now, when Microsoft wants to build it into Office (which naturally threatens Adobe's sales of $500-per-seat licences for the full version of Acrobat to corporate customers) Adobe is finding that it suddenly has a very strong objection to Microsoft doing it.

office12-350.jpg

Microsoft is, of course, not particularly interested in getting involved in another huge lawsuit over allegations of anti-competitive behaviour, so it has yanked a feature from Office that would have been incredibly useful to many people. Now it'll be a downloadable add-on for Office. And Adobe is still pushing hard for Microsoft to charge people for it rather than giving it away.

I'm the last person that would want to give Microsoft a free kick under any circumstances. I find it depressing that only about 13 per cent of browsers to apcmag.com use Firefox, despite its incredibly rich feature set compared to Internet Explorer 6. (No offence to the 63 per cent of you who choose to use IE... I just hope it is an informed choice rather than simply the default web browser on your computer.)

Microsoft's competitors had perfectly valid complaints about the tactics Microsoft used to ensure that absolutely every Windows user had a copy of Internet Explorer on their hard drive and that it was the default browser.

But Adobe is trying to have its cake and eat it. It has gone out and encouraged everyone to develop free PDF readers and writers. As a result, it has truly reaped the benefit of having PDF adopted as an industry standard. Frankly, Microsoft's upcoming "XPS" document format - a PDF competitor - doesn't really hold much of a hope of gaining much foothold for at least five years, when Vista adoption will be very broad. Adobe's software is seen as being the "gold standard" for PDF creation. Companies have built complex document workflows around it.

But now, when there's a risk that sales of Adobe Acrobat full version might drop a bit, Adobe suddenly wants to throw its weight around.

It's very simple: if Adobe wanted to keep selling licenses to the full version of Acrobat ad infinitum, it should simply have patented the technology and not allowed anyone to implement it. And it shouldn't have taken the free ride it got with the industry adopting it as a de facto standard. It can't have it both ways.


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Ola:

Ok, IE is the deafault browser on my machine, but i ask you how many users are looking up apcmag from a machine they have little control over like at work, or internet Cafe??

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Declan Kennedy:

@Ola:

No more IE needed! EVER!

http://portableapps.com/

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Guy:

Dan, like you I'm in the IT industry, and sometimes we forget that we're "too close" to technology we expect people would make "informed choices" to use.

Most average PC users (and I mean to cause no offence here) wouldn't know - or necessarily care - that FF is a "better" browser than IE. Unless they're after specific functionality like tabs, IE does just about anything the average user would want from a Web browser.

Whenever I install a new application on my PC at home, or change the layout of the desktop, my wife gives me a bemused look and asks "why?". Often explaining why this or that feature is "better" to a non-IT person is pointless, especially where the benefits are mostly under the hood, as is the case with modern web browsers.

I digress from the topic, and agree that Adobe is being a real s**t in this case. Personally if MSFT are going to offer PDF functionality as a free download this whole story is a non-starter anyway. It's like a car salesman telling me he couldn't sell me a car with leather trim, but I can have it installed for free once I buy the car from him. Big deal.

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Dan Warne:

I don't know that the story's a non-starter Guy.

A feature that's consistently and predictably available in software is very useful; one that's not is annoying.

Forcing Microsoft to make it a downloadable plugin will be fine for end-users who know what to look for; but others may end up walking into Officeworks in desperation and buying Adobe Acrobat. Kaching for Adobe.

Ironically, I suppose corporate IT departments that are doing managed rollouts of Office -- Adobe's most lucrative customers -- will just download and install the plugin as part of their process.

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Chris:

I think part of Adobe's fear is Microsoft's policy standards stagnation. The pdf version they're planning for office is pdf 1.4 when the current version is pdf 1.6. It's a tricky situation if every windows office user generates pdf 1.4 then that will become the defacto standard for pdfs. It's just like how everyone using IE6 has stagnated the HTML and CSS standards. MS never fully implemented the current web standards and look how hard FireFox had to push to get MS to impove it's standard support. Sure it's good for Adobe to say buy Acrobat to generate the latest and best PDFs, but it can be difficult to explain and lead to user confusion.

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Tony Brown:

Don't really know,Tried Fire-fox,didn't make me happy,tried Linux,couldnt understand it :( So I've gone back to Windows and IE.
I understand Adobe not actually wanting Microsoft to bundle their product with Office 2007 but as a person who is still using Office 2000 very happily it won't really worry me very much whatever happens.
Catcha later TB :):):)

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

Akash Mehta:

Look, I'm in the IT industry too, and I personally will side with Dan this time. IE is only the dominant browser because MS made AOL force it upon their users years ago, it became mainstream, and then they broke the Sharman act by bundling it with Windows. However, I am also going to side with Adobe this time. MS' XPS obviously is hopeless, as you've pointed out here and in the latest apc (I'm a subscriber for those who are wondering), but that doesn't mean Adobe should let MS integrate PDF into Office. Frankly, its the same justification that drove MS - its too complicated to keep smaller apps from having PDF functionality, and it could help drastically without affecting sales, so they allow it. When something as big as Office, a possible Acrobat killer, comes into the picture, they have to look up, listen and put a stop to it. If you were running Adobe you'd do the exact same thing.

29 February 2008, 8:28 PM (5 years ago)report abuse Send to a friend reply

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